Audio T


Below are testimonials from our customers nationwide on the service they have received, both instore and online:

  • The guys at Audio T in Brighton provided a great service and were really helpful getting my record player back up and running and demo'ing some speakers.
    - 5th October 2020
  • Excellent service from the guys in the Swansea branch. No problem setting up an audition to compare my current turntable against a RP3, which I eventually bought. The service of loaning a amp to try at home is fantastic. I tried 3 at home over a 2 week period and now have decided to purchase a Rega Elex-R along with the with the Neo power supply. With great advice and suggestions for my budget it made the difference.
    - 3rd October 2020
  • Really happy with the service received from Andy at Audio T Swindon. I was given as much listening time as I wanted to test out a number of products and nothing was too much trouble. I?ve ended up buying a whole new system - very traditional as that?s me - but I?m delighted with what I?ve got. Andy also came and set everything up for me, sorting out the cables, speakers, turntable, rack etc and it all looks and sounds great. There are some things where I just like to go to a place that?s got enthusiasm for, and knowledge of, the products and how they combine. I?m always happy to support places that offer a high level of service and choosing hi-fi should be a proper buying experience. I feel as though I received that from Audio T in Swindon.
    - 3rd October 2020
  • Very helpful
    - 3rd October 2020
  • Very good service as usual.
    - 1st October 2020
  • Very straight forward ordering on easy to follow website. Delivery was well signposted and delivery instructions followed to the letter.
    - 1st October 2020
  • I live in Dorchester (about 50 miles away from Southampton) where there are no Hi-Fi shops, so I rang Audio T to order a DAC to collect a few days later. When I rang a chap called Alan helped me and my order was simple and smooth. My DAC was waiting for me when I visited to collect it. In would encourage everyone to visit this shop as they have a great variety of very hi-end gear that looks so much better in person than it does online. When I was there I feel in love with an Arcam surround sound pre/processor and matching amplifier. So I hope to be back soon :-)
    - 30th September 2020
  • Excellent service from your Brighton branch. LP12 after service new belt and lid and mat came back like a brand new deck Great friendly knowledgeable staff and has reawakened my playing of vinyl
    - 28th September 2020
  • Excellent service, knowledgeable team.
    - 27th September 2020
  • Very pleasant and helpful staff.
    - 27th September 2020
  • Welcoming, informative & very helpful. Thank you
    - 27th September 2020
  • James in the Manchester store is a lovely man. Really helpful, he made the buying experience very pleasant.
    - 24th September 2020
  • Excellent service, one call, advice and easy pickup. The benefit of actually have stores you can go to and staff that want to help.
    - 19th September 2020
  • Utterly brilliant in all respects. Helpful, knowledgeable and happy to help with any and all aspects of support.
    - 19th September 2020
  • Couple of phone calls during lockdown and restrictions, staff as always were very knowledgeable, listened to what I wanted, gave good advice and they worked within my budget. As such Audio T Will continue to be my first choice.
    - 18th September 2020
  • They offered to fit the cartridge to my Rega 2, spent a decent amount of time on it and did a much better job than I could have done. Result: A great sounding deck.
    - 18th September 2020
  • Outstanding service as ever from Audio T Cardiff. Nothing is too much trouble for Heffyn and his team. Great advice and thoughtful advice in helping you make the right choice. Very happy to spend time with you demonstrating different equipment and combinations. Thank you for all of help over the years.
    - 18th September 2020
  • Great service and assistance from all the boys at Swansea. Thanks guys Nick Adrian and Chris
    - 17th September 2020
  • Great, friendly and efficient service from the staff dealt with. My order was very kindly split so the amplifier be sent on whilst awaiting the speakers from the manufacturer, and at no extra cost to myself. Fantastic, and will certainly consider using again!
    - 17th September 2020
  • Audio T Swindon provides a first rate service in all respects. On the sales front, Andrew explains options for the customer very well, and never seeks to push the more expensive choice. On the installation front, I have used Audio T both for setting up an outside speaker, and for improving the positioning and performance of two systems inside the the house. These both provided great improvements.
    - 17th September 2020
  • Also a pleasure to deal with oxford and swindon teams. In Covid times really appreciated being able to sort a final pair of Kef Atmos speakers and receive a demo of Chord?s new ethernet switch when the world had gone mad.
    - 15th September 2020
  • Your services and support was amazing Im so greatful i chose to purchase the products from you guys
    - 10th September 2020
  • amazing service
    - 9th September 2020
  • Excellent customer service. No charge to fit a new cartridge to my turntable and very helpful hints and tips on aftercare. Also excellent COVID secure set up in the store
    - 9th September 2020
  • I dealt with Gareth in the Reading branch and he was very helpful and co-operative at all times. Gareth brought the Naim ND555 out to my house for a home trial and then again when I decided to finally buy the unit. Overall the level of service very high.
    - 7th September 2020
  • Jason travelled a long way (twice) to install my system, knowledgeable guy who did a great, fuss free job.
    - 7th September 2020
  • Brilliant service! I enjoyed my experience purchasing my first turntable system from Hefin and the team, who were extremely helpful and knowledgable on their products. With their advice I selected products of very high quality and that I am extremely happy with! Thank you
    - 4th September 2020
  • All good from me.
    - 3rd September 2020
  • Excellent service Very prompt Knowledgable Helpful Rega turntable expertly packed for transport
    - 2nd September 2020
  • Been a customer of Audio T Swindon for over a couple of decades and they have provided constantly a professional service. The recent purchase (July 2020) of a sub-woofer proved more complicated than I thought it would be, however, Andy was very patient with the demos and provided excellent advice to ensure I got the kit that fits.
    - 30th August 2020
  • Excellent advice and service. Alan set up the equipment I had in mind alongside a comparable system of his recommendation. The difference was so obvious that I had no difficulty in taking his advice and am absolutely delighted with the results. For not much more money I now have hi fi that sounds as though the instruments and singers are actually in the room. First class professional service.
    - 28th August 2020
  • Friendly and helpful service.
    - 26th August 2020
  • Always extremely helpful and knowledgeable. Highly recommended.
    - 26th August 2020
  • Excellent attention to detail + support re installation.
    - 25th August 2020
  • Great Service even during the Covid crisis. Rob at the Reading store weas very helpful with the demo and even delivered my Dynaudio Contour 30s to my front door in Southampton. Very happy with both the product and the service from Audio T
    - 25th August 2020
  • Excellent service!! Highly recommended!! Don't go anywhere else!!
    - 24th August 2020
  • great service and advice from the team, collected from shop very good all round experience
    - 24th August 2020
  • Wonderful service and help from the Portsmouth team. As always - since i first visited 30 years ago !
    - 23rd August 2020
  • Good quality service very friendly and helpful staff great communication 5 stars
    - 22nd August 2020
  • I have dealt with the Cardiff shop for many years,I find the very helpful and knowledge able, Nothing seems too much for them.
    - 21st August 2020
  • These were ex demo and had 25% off but they were as good as new. The delivery was prompt and helpful when needed
    - 20th August 2020
  • The product was delivered sooner than expected. It was a Demo item but the quality and appearance was as new. Very well packed.
    - 19th August 2020
  • Great service. Polite and helpful. During COVID-19, the team provided an upgrade with alternative speakers when the ones on order stopped being made. Much appreciated! Thank you.
    - 16th August 2020
  • Friendly, knowledgeable and helpful service from Audio T in Chandlers Ford. Happily arranged a demo for me in the listening room at the back of the shop, and then quickly supplied a Rega Brio amp for me. Now on the hunt for loudspeakers and once again nothing seems to much trouble for these guys regarding shipping speakers in from other stores for a demo. The shop itself is packed full of a fabulous range of hifi products...well worth a visit.
    - 16th August 2020
  • The assistant was a joy to do business with, but this manager needs to learn how to treat customers. His attitude cost audio t a ?3000 plus sale as he couldn?t be bothered to show any interest when I went there with a friend to but the innuos I will not use Enfield again all the while this ruse ignorant manager is in the shop
    - 16th August 2020
  • The Portsmouth branch of Audio T are one the best hi-fi shops with which I have ever conducted business and have been for decades! Very helpful.
    - 15th August 2020
  • Swansea staff very knowledgeable and responsive. Excellent suggestions without being pushy.
    - 15th August 2020
  • The team at Cardiff are a massive credit to the company. The amount of help I received for helping me choose my speakers was outstanding. Friendly and unpressured environment in store, that?s what makes a good hifi shop
    - 13th August 2020
  • Very quick service and a good price. I realised I had bought my system from a branch of Audio T 20 years ago so pleased to see they?re still good! I only wish they?d had the Marantz CD player I wanted so I could have bought that as well!
    - 13th August 2020
  • I wouldn't buy a car before test driving it nor would I buy an expensive piece of hifi for the same reasons. Audio T ensures that you are able to do an initial audtion in the shop taking as long as you need to do this. Then they lent me the equipment to review at home for a long weekend. That gave me ample time to get used to the kit before deciding whether or not to buy it. They are polite and helpful and do not push their wares. I can recommend them wholeheartedly.
    - 13th August 2020
  • 10/10. Very happy with online service, prompt delivery and price-match.
    - 13th August 2020
  • Excellent service from the Brighton store as always. Thank you to John and Chris for honest, friendly and reliable support.
    - 12th August 2020
  • Impressed with speed of delivery and packaging of product.
    - 9th August 2020
  • Over a period of some months I had several demonstrations and several fairly lengthy conversations with John and Alan at Audio T Chandlers Ford. They were knowledgeable, informative, friendly and extremely helpful. They gave me a lot of very good advice and I am delighted with the set up I now have. I cannot recommend them highly enough.
    - 8th August 2020
  • Both products were in stock at my local shop and they held them for me to collect. This was perfect for our situation. Thanks
    - 8th August 2020
    - 8th August 2020
  • Nick in AudioT Portsmouth gave great advice on purchase of Rega Brio amp. In addition he checked over my vintage Thorens deck which was much appreciated.
    - 7th August 2020
  • Great service. Made my daughter one very happy young lady when we plumbed her new P3 into her system. Many thanks.
    - 7th August 2020
  • Professional and friendly staff, willing to go that extra mile to satisfy the customer. I am very happy with the service received, and how they managed to promptly rectify a wrong turntable model sent by Rega, without a significant delay of the order. Warmly recommend Audio T!
    - 6th August 2020
  • Great product range and helpful as ever (Bristol Audio T).
    - 6th August 2020
  • Having experienced difficulty in locating a reputable local dealer who could enable a demonstration [of Dali Oberon On the Wall speakers] my thanks to Jason (Enfield branch) for sourcing these and providing me with the opportunity to listen in a Covid safe environment before purchase. My initial enquiry & request started a few weeks before the imposition of lockdown and Jason was efficient in resuming the case as soon as practical after the restrictions were eased.
    - 4th August 2020
  • First rate service, by phone & Instore. Had to bring the item back a few days later to be tweaked & the turnaround was very fast. Would buy from with total confidence in future.
    - 4th August 2020
  • Excellent service from Andrew - not at all pushy, I told him what I was looking for & he gave me some suggestions to think about - I was able to have a demo using my own speakers and made my choice - the sound quality was fantastic. I?ve had the system for 3 weeks and just love it!
    - 3rd August 2020
    - 3rd August 2020
  • Exemplary service in all respects. Cannot recommend too highly.
    - 3rd August 2020
  • There is nothing quite like the experience of buying new hi-if from a more reputable purveyor of quality audio gear. Audio-T is no exception to the rule. A genuine friendly atmosphere is to be had here and this is very necessary when parting with ones hard-earned folding, especially from this particular wallet!! I soon struck up quite a common ground with my sales man; it was great to come across someone who seemed to share my eclectic taste for music. Nice! The early 2020 Lockdown had put quite a kibosh on their usual approach to a sale but I was booked in for an appointment & they did their utmost to accommodate me, with everyone?s safety in mind. I had already made up my mind before entering the shop what I wanted (it wasn?t a major amount of money) and I believe they knew that too, but that did not distract from the service at all. The real deal. Thanks guys, much appreciated. I shall return...
    - 3rd August 2020
  • Very helpful, knowledgeable and experienced staff at the Swindon store who had plenty of time to answer queries and set up a demo. I?d certainly visit the Swindon store again.
    - 2nd August 2020
  • V friendly and knowledgable staff
    - 2nd August 2020
  • Terrific service and advice as always from Audio T.
    - 2nd August 2020
  • Very helpful in chandlers ford, helped me find the right product
    - 2nd August 2020
  • Superb. Very efficient indeed and good-humouredly responsive. I was grateful for their help in all aspects of the transaction.
    - 2nd August 2020
  • Jason and Francis at Enfield have offered invaluable, patient advice, without pressure or any obligation. We couldn?t be more thrilled with our purchases and hope to return to Audio T in the future.
    - 30th July 2020
  • First class service from John and Paul in the Brighton store.
    - 27th July 2020
  • Excellent service from Audio T when purchasing a Rega Planar 2 turntable. Gareth at the Reading store could not be more helpful, a great demo and no pushy sales talk. Would definitely use again.
    - 27th July 2020
  • I have been visiting and on the odd occasion making various purchases from Audio-T in Reading for a few years now. Usually it has been the thoroughly knowledgeable Simon who guides me along. What a salesman who knows more of what I am after than myself in replacing my long owned turntable, speakers, amplifiers and cartridges. My most recent purchase was a new Ortofon 2M Blue cartridge and replacement cables for the Tone Arm Head for my old JA Michell turntables tone arm. I cannot review the cartridge as I gave my old system to my son and have not heard it so far. However he does rate it very much. On this occasion Gareth assisted me in making the choice for the Ortofon alongside Rob who guided me to the MM cartridge instead of a MC cartridge it replaces. Also Gareth was able to locate the cables I needed for the tone arm from the Brighton store which took a lot of time and effort on his part I am sure. A great team in Reading and I will be back soon - although this time I might consult my better half. Cheers guys - Mike
    - 26th July 2020
  • Not a bad experience but couldn?t recommend to others. Had to chase for updates on order.
    - 26th July 2020
  • As always, very pleased with service. Tony talked me through the options and by phone during the Covid situation and everything was arranged smoothly and professionally. Would definitely recommend Audio T.
    - 25th July 2020
  • Excellent service, all necessary precautions in place on attending the shop. Staff extremely knowledgeable pleasant. Highly recommended.
    - 25th July 2020
  • The team at Cheltenham were, once again, amazing despite the COVID restrictions. I wouldn?t consider going anywhere else for HiFi.
    - 25th July 2020
  • Audio T in Cardiff are always great to visit would recommend them, very good even with hifi novices like myself
    - 24th July 2020
  • I can only comment on the Brighton branch of Audio T, where I recently had some major upgrades fitted to my Linn LP12 turntable. All the upgrades were fitted by JOHN the LP12 expert at the Brighton brunch, even when things didn't go as expected JOHN made sure each upgrade was professionally installed, and only after it had been tested and he was happy that the LP12 was working at its very best was I allowed to take it home. I am very happy with my upgraded Linn LP12 and would highly recommend Audio T Brighton. Thanks to John and the team from Colin.
    - 23rd July 2020
  • The chaps at the Swansea branch are super helpful, advising me on every step of my cinema build. A good team
    - 23rd July 2020
  • Purchased Audioquest Niagara 1200, 2 Audioquest Z3 cables and an Audioquest Monsoon cable together with IsoAcoustic Gaia III feet. The service fron Audio-T has been superb; they are highly knowledgeable and readily kept me informed through the process. i cant recommend the online team at Portsmouth enough. Buy with absolute confidence in superlative customer care
    - 22nd July 2020
  • Recently purchased marantz pm6006 and matching cd6006. Very pleased with the equipment and the service I received from Audio T Portsmouth. Well done guys keep up the good work.
    - 21st July 2020
  • just found it all hard to accept between the travelling and poor communication drove over 300 miles during the whole event. Andrew[Audio -T was trying to help but in reality we got a very poor service. Won't be buying anything from this company again
    - 20th July 2020
  • Very happy with the service from Audio T in Enfield, particularly as they had just re-opened after lockdown. There was no sales pressure and we were allowed plenty of time to listen to the selected three sets of speakers.
    - 19th July 2020
  • The service I received from Audio T was excellent, as indeed it has been in the past when I have purchased or sought advice from them. Polite , knowledgeable , prompt and always willing to help. Thank you.
    - 19th July 2020
  • Can't recommend the company highly enough. Really good service combined with good prices
    - 18th July 2020
  • I cant praise the staff members I spoke to on the phone enough. They helped me with a large order of items, . I spoke to 2 stores and all were curteous and helpful. I dealt with kerin at the Cardiff store who was excellent.. And with Andrew on the phone who had excellent advice, Delivery was organised by kerin, all went well. Even when they sent the wrong colour amp, a new one was sent even before receiving the old one back from me.. Thanks for the help guys. Chris
    - 18th July 2020
  • Excellent service. John in the Brighton branch couldn't have been more helpful and the company was very responsive to my initial enquiries. Good experience all round. Thank you
    - 17th July 2020
  • Very efficient and friendly service. Good control of the shop environment during Covid-19 pandemic.
    - 16th July 2020
  • I bought Monitor Audio Bronze 5 speakers online but received helpful and friendly advice over the phone first. Product was delivered before due date and i got them for a great price
    - 11th July 2020
  • Excellent, prompt service
    - 10th July 2020
  • Excellent service from Audio-T! There was a problem with my order (faulty unit) and they were very helpful and sorted out the problem very quickly. Very happy with the replacement.
    - 10th July 2020
  • Outstanding customer service. We bought an ex-demo amp, and have been very pleased with the overall level of service and advice. Very friendly, and approachable. Would strongly recommend.
    - 8th July 2020
  • Great service and advice Andrew was really helpful
    - 8th July 2020
  • Brilliant service, above and beyond to make sure I was happy with my purchase. I've ended up dealing with about 3 different people within Audio-T and they've all been superb. Clearly, keeping customers happy is part of the company's culture. I would (and have) definitely recommend them.
    - 7th July 2020
  • Excellent service and communication. Ordered a turntable recently and it was damaged in transit but a new replacement was with me the very next day.
    - 5th July 2020
  • Very good service. Delivered quickly
    - 2nd July 2020
  • In a world of faceless shops and ?computer says no? customer service, it?s always a nice surprise when you find a shop that goes above and beyond to help you out. When I ordered an Arcam amplifier on a Thursday I really hoped to get it by the weekend but due to the covid situation it wasn?t going to be possible. Until I get a call from the Enfield branch (Jason I think) saying they can deliver it personally to me on the Friday on his way hone! Which he did. Amazing!
    - 1st July 2020
  • From 1st contact to delivery of purchase the Audio T team were outstanding, understanding my unique needs and music taste All this during the Corona Lockdown too
    - 30th June 2020
  • Excellent service, much appreciated during these difficult lockdown times.
    - 29th June 2020
  • Even during lockdown the folks at Audio T were still able to provide a 1st class level of service! Particular thanks to Andrew in the Swindon branch who helped to sort out my orders really quickly.
    - 28th June 2020
  • Flawless service . First spoke on phone to confirm the availability, after a wide research the product I wanted was at the lowest price with T audio ( except for a couple of not so well reviewed sellers who are known to shift used products ). Places the order and item received in two days as promised during the height of lock down. Would recommend.
    - 28th June 2020
  • Excellent personal service and much appreciated.
    - 27th June 2020
  • First time dealing with them ,, fantastic advice and service,, very fast delivery will definitely be back ,,
    - 26th June 2020
  • Great service and price. Goods as per description. Will certainly use again.
    - 25th June 2020
  • I have received the most knowledgable, considerate and fast responses to my questions, both online and by phone. This has enabled the purchase of a new, additional Naim system that arrived exactly when requested. It also enabled a prompt upgrade to my existing Naim equipment. At every stage, I was kept fully informed. This superb level of customer service is brilliant at any time but is a remarkable achievement under the conditions we were all living under during early May. Quite excellent. Thank you, Colin
    - 22nd June 2020
  • Friendly, effecient, brilliant ! :-)
    - 21st June 2020
  • Good company to buy from.
    - 20th June 2020
  • First class customer service & advice during difficult lockdown period
    - 19th June 2020
  • Incredible service during a difficult time. Well done and thank you!
    - 19th June 2020
  • Always found their predecessors helpful. On this occasion the delivery was prompt but to the WRONG address!
    - 19th June 2020
  • great customer service. Product arrived quickly.
    - 18th June 2020
  • First class advice, very helpful staff, next day delivery.
    - 18th June 2020
  • Spoke to Brad over the phone about a Rega Planar 3 turntable as the Portsmouth shop was closed due to Covid-19. What an amazing guy, so helpful and the turntables had just arrived in the day I spoke to him. Turntable was sent the day I phoned. Really excellent service. Many thanks Brad.
    - 15th June 2020
  • due to covid 19 it was a bit of a long winded affair
    - 13th June 2020
  • Very helpful over the lockdown and gave very good service
    - 11th June 2020
  • The service was excellent, Dave from the Manchester store went above and beyond to sort my LP12 out with its new power supply. Very happy indeed.
    - 11th June 2020
  • Great Service well be back !!! thanks Jon
    - 10th June 2020
  • Good quick service even during lockdown. No issues
    - 6th June 2020
  • Excellent service considering the current situation with Covid 19. Would recommend without hesitation.
    - 5th June 2020
  • Great phone service and money refunded immediately. Thank you!
    - 3rd June 2020
  • The service from Audio T was first class. They went above and beyond to source the product and to ensure swift delivery. I wouldnt have expected more.
    - 3rd June 2020
  • At what must be a very tricky time for everybody in retail, your service was outstanding. Personal, prompt and very impressive. I'll be coming back. Thank you.
    - 3rd June 2020
  • My dealings with Audio T went very well and they were very helpful in the purchase of this item. l was kept informed at each stage of the sale.
    - 2nd June 2020
  • As is usual with the guys at my Portsmouth branch - I have always them a pleasure to deal with. Very honest, very informative and always make me feel valued as a customer.
    - 30th May 2020
  • Service even within lockdown was excellent. Ordering was easy and I knew want I wanted from the B&W speakers (which they really delivered btw), but the detailed website and availability of intelligent reviews helped nail the decision. I felt I could have asked questions of Audio T but didn?t need to. Cost wise Audio T were competitive, the delivery process was well communicated and accurate. Packaging wasn?t excessive but incredibly robust for safe handling during transit. Delivery itself was quick delighting this recipient. Highly recommended supplier and fully intend to revisit as a first port of call when purchasing further equipment. Very happy customer.
    - 29th May 2020
  • Top attention to detail. Shipping carton was damaged between the factory and the dealer. The dealer took note and ordered a new carton before sending out the subwoofers. I appreciate that level of care. Top class.
    - 29th May 2020
  • Great service as always.
    - 29th May 2020
  • Online purchase and advice was quick and easy - product arrived very quickly despite the lock down ( purchase may 2020).
    - 27th May 2020
  • Attentive and good service rendered.
    - 24th May 2020
  • I recently purchased a Rega Brio amplifier from the Cardiff store. I emailed in January to see what options they could recommend with the sound profile I wanted and they responded quickly with a few options and seemed knowledgeable about the products in question. I then made a follow up call before I went ahead, and again the information was consistent and again pointed at the Rega as my best option. The amp turned up really quickly, was competitively priced and sounds incredible. Overall it was a really positive experience, and I would have no hesitation in using Audio T again. Thank you so much guys, really appreciated.
    - 23rd May 2020
  • They facilitated a 14 day demo of a Cyrus One integrated amp. Given the circumstances we find ourselves in they did a stirling job to arrange deleivery and to accept the return of the device. Can't wait to be able to arrange a demo in Bristol/Cardiff to hear some amps I can afford.
    - 22nd May 2020
  • Fast delivery, best price I could find, first class.
    - 22nd May 2020
  • Great range of quality products and reliable, efficient service.
    - 21st May 2020
  • Fast and exactly as ordered! Five stars!
    - 20th May 2020
  • One thing I can say is predictable. Predictably excellent service, care and advice that has served me well, and I'm sure many others for the past 30 years.
    - 20th May 2020
  • Nick and Brad and everyone at Audio T are great to deal with. Very helpful, no pressure - their customer service is simply excellent! Thanks guys!
    Mr Edwards, Midhurst - 19th May 2020
  • You know a team by their reaction to a problem. The speaker I ordered was delivered to the wrong address due to a miscommunication. Without a word of complaint the team had the package collected and redelivered within 24 hours. Then excellent, personal service by phone to solve a knotty installation problem. Would definitely recommend you give these guys a call, their knowledge goes far beyond selling boxes
    - 16th May 2020
  • Fast delivery , excellent product , 1st class service .
    - 9th May 2020
  • Excellent service. Quick delivery and a good product at a competitive price.
    - 4th May 2020
  • Simply put, John knows his stuff, explains it well and his opinion can be trusted. He will tell you what sounds good and which products will improve what. They?ve already listened and tested what they sell and will tell you if they haven?t. Great audio retailer.
    - 3rd May 2020
  • Great communication and prompt service from the Bristol branch
    - 2nd May 2020
  • Alan, the manager at Chandler's Ford, was so helpful in facilitating the repair by the manufacturer of a unit that was bought from another dealer some years ago. There was always a prompt response to emailed queries. The supply and delivery of the Denon system went without a hitch. The subsequent sale of the repaired unit was made easily. I'm so very appreciative of all that attention.
    - 27th April 2020
  • Excellent service! I actually came to late but guys at audio t Portsmouth reopened specially for me! I even got a discount :-) Very helpful and friendly.
    Mr Stozek, Midhurst - 24th April 2020
  • aaa++++ first class service , could not have been better. buy with confidence
    - 22nd April 2020
  • As always, exemplary service: Advice, not pressure; conversation, not preaching; guidance, not bias. For any Hi-Fi or A/V needs, I wouldn't even think about going anywhere else. The team in Cardiff are simply brilliant.
    - 21st April 2020
  • Excellent service even during lockdown
    - 19th April 2020
  • Excellent service from Audio T with a special mention for Andy who delivered the A4s to my house and soldered banana plugs onto my speaker cable. Service was faultless.
    - 17th April 2020
  • Excellent advice without being pushy--felt that my interests were paramount. Rapid delivery and good communication. Would very happily use these people again.
    - 17th April 2020
  • Friendly, knowledgeable staff. My first visit to their store. I would definitely recommend them.
    Mr Sitton, Eastleigh - 17th April 2020
  • Given the Covid virus era we now live in Audio T (Enfield) have continued to offer me support on equipment I purchased back in Feb at the Bristol Hifi show put has been delayed in reaching me. A big thanks to Jason for his perseverance. I can recommend Audio T for customer support.
    - 16th April 2020
  • Very helpful sales and after sale support for my new Naim system from Jason at Enfield - highly recommended!
    - 16th April 2020
  • The guys took the time to get the kit I was interested in from another store and took whatever time I asked to allow me to listen to my sample tracks. They happily recommended alternatives to allow me to get a sense of what delighted me. I happily made a purchase after a couple of hours in their demo room. Thanks guys - would be very happy to return in future!!
    Mr Goslin, Reading - 14th April 2020
  • Nice easy part ex on my used Dynaudio speakers for a pair of new ex demo Dynaudio speakers. I would use Cheltenham Audio T again without hesitation.
    - 14th April 2020
  • Very pleased with the advice and service from Nick at Audio-T Portsmouth. He gave my Linn LP12 and K9 a new lease of life. Happy to have bought and will be happy to buy again.
    - 13th April 2020
  • Fantastic knowledgeable customer service Will definitely be a regular customer from now on
    - 13th April 2020
  • I bought the Rega Planar 3 without listening to it, rang the shop in the morning and had it set up at home before lunch. Shop extremely helpful, showing me how to set it up etc. They had it ready for me to collect when I got there A couple of weeks later I had some questions and the shop were very helpful, when the virus allows I will go to the shop - Southampton.
    - 11th April 2020
  • Great deal and great service. Thanks to AudioT Southampton.
    Mr Comberbatch, Wellington - 9th April 2020
  • Friendly service. They don't do a hard sell, which is nice.
    Mr Karoly, Abingdon - 6th April 2020
  • Great service as always from all the guys at Reading, nothing seems to be too much trouble and they have an incredible enthusiasm for the equipment and the music.
    Mrs Conn, Reading - 6th April 2020
  • Always a joy in this shop. Allowed to take home both Rega MM and A2D to compare with my own kit. Many thanks.
    Mr Wossner, Brighton - 5th April 2020
  • As usual the staff And service at Audio T were impeccable. They are always pleased and patient to have a conversation about any products. The upgrade to my P3 was done exactly when they said it would be and they even checked the balance of the tone arm. Excellent.
    Mr Williams, Chepstow - 5th April 2020
  • Always happy with the guys at Audio T. Free delivery is not as quick as some retailers probably because I seem to order at the Bristol Show, but I can live with that. This years show was very good by the way!
    Mr Hall, Doncaster - 4th April 2020
  • Excellent service would definitely use audio T for any future purchases .
    Mr Powell, Avon - 3rd April 2020
  • Friendly staff, great gear, and a good place to discuss various Hi-Fi requirements. As a musician I really appreciate high quality reproduction and this is the place to go !!! I enjoy popping into the Bristol shop to clean my records amongst other things, and to check out different gear that I see in the magazines. There is no substitute to having a listen yourself. This has helped me refine what really works as a serious upgrade to my home system. Keep up the good work !!!
    Mr Vince, Bristol - 2nd April 2020
  • Gareth at Reading was real great with steering my nicely through adding a NA NAP250-DR power amp and Wireworld block. Even if you audition in-store, you can never really tell exactly how things will perform in you’re own listening environment, although in my many years experience of Naim it never proves disappointing when upgrading as they suggest. He provided me with the confidence to increase my system investment by 50% more just for the power section, adding this to a Nova / Core / Spendor A4 combo. Enough confidence to change course from ex-demo to new. I needn’t have worried as it now sounds much more ‘grown up’, much better across dynamic ranges, tighter, more open etc... Ps. Sorted and issue with a missing PL Lite and in the process of looking at a slight blemish on the top RHS corner of front panel but there has been no hesitation in all this
    Mr Humphries, Bath - 2nd April 2020
  • Well I find audio t is the best service ever and the big plus they allow part exchange one of your equipment and also they allowing put your system away until payment is finished and that's the big big plus. Is my no 1 hifi shop I go to the staff is very friendly and they a knowledge and details and what you need. And those guys in the shop are pros thank you again. But would I recommend well yes absolutely is the best hifi shop in the UK no ever hifi shop like this absolutely brilliant.
    Mr Fudge, Bridgend - 31st March 2020
  • I called in on a quiet and very wet afternoon so had instant service. My specification was a bit vague but salesperson guided me through options with recommendations. I was happy with my choice as it was in my budget. I wondered whether it was possible to order a unit on-line and for home delivery to be made as I suspect your shop is closed at present.
    Mr Smith, Cardiff - 30th March 2020
  • I have bought a number of items from Audio-T in Bristol over the last few months and the service by James has been first class throughout. I was particularly pleased in the way that James understood what I was looking for in principle and was able to recommend a number of products that would be suitable for me and giving an honest opinion throughout. It has reminded me that it is always better to go to the smaller independent specialist retailers like AUDIO-T who better get to understand the customers need and have specialist and detailed knowledge of the products they can offer. Absolutely DELIGHTED
    Mr Booker, Bristol - 30th March 2020
  • Excellent audio retailer......with great advice and no pushy sales. Also home demo’s available Keep up the good work you guy’s at Portsmouth
    Mr Hiscock, Bournemouth - 30th March 2020
  • All ways a pleasure to deal with the guys at the Portsmouth branch. All ways strive to give great advice and excellent customer service. Couldn't ask for better.
    Mr Broadbridge, Portsmouth - 29th March 2020
  • The service was excellent, very focussed . I ended up with sound I wanted and cut box count
    Mr Hall, Reading - 28th March 2020
  • Fantastic service from Mike at Manchester, original unit had a fault and after just a phone call he arranged for a replacement to be sent and collection of the faulty item. It's the after sales support that really counts when buying a product.
    Mr Ollerton, Blackpool - 27th March 2020
  • I enjoyed a good chat about the cables I was researching. Staff were friendly and informative and I was made to feel welcome.
    Mr Williamson, Chorley - 26th March 2020
  • In 1986 I purchased my first hi-fi separates from Audio T Swindon and have been a faithful customer ever since. I have over these years climbed the upgrade path culminating as the proud owner of a substantial naim Classic series system, together with some amazing speakers etc. Staff have come and gone over the years but the Manager: Andy Day has always been a solid rock of dependability and font of wisdom in all matters pertaining to high-fi. It is due, in the main, to his non-pushy, helpful, excellent customer service that I have gone back to Audio T Swindon over and over again. I know I have spent a small fortune with Audio T over the years but they have made each of my transactions, pleasant and stress free…well done and thanks (as always) Andy Day.
    Mr Hooton, Chippenham - 25th March 2020
  • Great people
    Mr Phillips, Cheltenham - 23rd March 2020
  • My interaction with Audio T staff members took place at the Bristol HIFI show 2020. Customer service was concise, friendly and rewarding considering the busy atmosphere. Considering they weren’t at ‘home’ in their own store , very professional!
    Mr Edmonds, Newbury - 23rd March 2020
  • Audio T give great service. I'll be going back.
    Mr Bracken, Bristol - 22nd March 2020
  • The AudioT Portsmouth guys are fab. They've been a tremendous help in guiding me through my steep learning curve in Hifi, accommodating my many home and shop demo's. Joe especially, thank you for your patience and understanding. Nick, Joe, Mark and Brad thank you for the knowledge, approachability and easfulness in how you conduct business... Top team.
    Ms Sweeney, Portsmouth - 21st March 2020
  • In a day and age where good old fashion courteous service seems to be a thing of the past. You can be proud of your business, but more so the people you employ at this branch for their delivery of such high standards.
    Mr Jones, Southampton - 21st March 2020
  • Fantastic, efficient service
    Mr Ridgwell, Penarth - 19th March 2020
  • Great advice, really cared about the products and gave great insights into the technology. Tested the headphones out on a flight and they were brilliant. Best headphones I have ever had. PXC 550 Sennheiser. Thanks Audio T.
    Mr Horton, Bristol - 16th March 2020
  • Great service and fabulous value for money
    Mr Morrison, Waltham Cross - 14th March 2020
  • Polite & efficient service.
    Mrs Wynn, Bristol - 14th March 2020
  • Very happy with a quick transfer of an ex demo product from Brighton to Manchester. Great service and price.
    Mr Fletcher, Manchester - 14th March 2020
  • Excellent friendly service and advice. Allowed to take gear home to "road test" before deciding to purchase.
    Mr Kilb, Barnet - 13th March 2020
  • I purchased from the Southampton shop and could not have been more pleased. Alan and the other guys were extremely patient, helpful and knowledgeable throughout. I would thoroughly recommend.
    Mr Emmett, Egham - 9th March 2020
  • I recently purchased a Linn Selekt from Audio T in Swindon. Excellent service, knowledge and assistance provided by Andy and team. Relaxed demo, helpful information and advice, all about making sure I was making the right purchase for me. Good aftersales and installation.
    Mr Smith, Malmesbury - 8th March 2020
  • I took the Naim Uniti which I bought from Audio T Enfield 10 years ago back to Audio T to see if the CD player could be repaired, half expecting to be told I would need to replace the entire unit. Instead, they arranged for it to be sent to Naim for repair. It came back in a fortnight with the CD player working perfectly and the Naim's software upgraded - all for substantially less than the cost of buying a separate, comparable CD player. I was also interested in connecting a turntable to the Naim to enable me to play my collection of vinyl discs and in purchasing a music streamer to connect to the Naim. Audio-T talked me through the options without any pressure to buy or to purchase unnecessarily expensive kit. I bought a Rega Planar 2 turntable and a Bluesound Node 2 streamer, both of which fit the bill perfectly. My thanks in particular to Francis at Audio-T Enfield for his friendly, customer-focused service.
    Mr Fotheringham, St. Albans - 8th March 2020
  • Great customer service. I purchased my first record player and in the store they showed me a step by step set up guide.
    Mr Curtis, Cardiff - 8th March 2020
  • Excellent service ! Very accommodating and professional. Good selection of quality products. Will use again.
    Mr Yeung, Weston-Super-Mare - 8th March 2020
  • Sadly, my first Marantz PM6006 had a faulty (annoyingly intermittent) headphone socket but I was given a replacement without any fuss. Excellent outlet. Friendly staff. Would definitely use again......just a shame that my "local" outlet is in Cheltenham!
    Mr Hooton, Coalville - 7th March 2020
  • We recently purchased a new turntable, preamp and Denon DAB amp/receiver. Brad was our salesman and he did an absolutely fabulous job of assisting us to get the right system. So often these days when you visit a Major high street reseller service is completely lacking . Not so at AudioT, will definitely go back if we need further help.
    Mr Tanner, Fareham - 7th March 2020
  • Ace advice from these guys
    Mr Hollands, Brighton - 6th March 2020
  • really helpful, very friendly and excellent service.
    Mr Hardiman, Bristol - 5th March 2020
  • the service form Dave and his team is always excellent, I have been buying my equipment from the for years
    Mr Leach, Altrincham - 3rd March 2020
  • I have been in the Brighton store a number of times and made purchases from Julian andJohn. I always find them engaging and helpful. I have a few more things on the list for this upgrade so I'll be back for more. Thank you gents
    Mr Arthur, Petworth - 3rd March 2020
  • Absolutely faultless service, as always. The staff were happy to spend whatever time we needed to make our decision and delivered and set up the system in a really friendly and efficient way. We would never shop anywhere else for any audio equipment.
    Mr Frost, Llandudno - 3rd March 2020
  • Great service provided by Andy and Andrew... Recent purchase advice and subsequent set up by them has made me start listening to my whole music collection again.......superb. Thanks guys.
    Mr Allen, Swindon - 2nd March 2020
  • The service from Nick and the guys was fantastic as usual.
    Mr Davies, Portsmouth - 10th February 2020
  • Top class service
    Mr Deluchi, Portsmouth - 7th February 2020
  • Outstanding service from all of the staff at Cheltenham. Andy and the team were very professional and listened to our needs. Demo was out standing spent loads but worth it. We have been an Audio t customer when in the south when camberley had audio t in and again the best hifi shop in the country. You would not get this service any where else. Again outstanding,will visit again to test out turntables thanks Mr & Mrs Kite
    Mr Kite, Dursley - 3rd February 2020
  • Very nice people and helpful
    Mr Cowen, Emsworth - 30th January 2020
  • Friendly helpful staff.
    Mr Cowper, Emsworth - 28th January 2020
  • Excellent service and sorted out my problem with ease and understanding. I am sure to go back for my next audio item
    Mr Marsh, Eastleigh - 26th January 2020
  • The guys new their product and was helpful and was a quick simple hassle free purchase
    Mr Sherwood, Southampton - 26th January 2020
  • First class service from Brad at Portsmouth Branch many thanks
    Mr Henley, Portsmouth - 26th January 2020
  • Personal service, reasonable, mature experienced advice that you rarely get from the other well known hifi shop.
    Mr Bemister, Southampton - 26th January 2020
  • Staff blew me away with their knowledge,advice and enthusiasm that you cannot tap into online,thanks
    Mr Couch, Neath - 25th January 2020
  • Very knowledgeable and helpful service was excellent would highly recommend them
    Mr Butterfield, Scaynes Hill - 23rd January 2020
  • Brilliant service as always!
    Mr Kempster, Liss - 22nd January 2020
  • Very knowledgeable and helpful.
    Mrs Howard, Brighton - 22nd January 2020
  • The guys at Audio T Bristol could not have been more helpful. I arranged a demo of a couple of amps and a couple of sets of speakers, took in some of my own vinyl and spent a good couple of hours listening to different combinations before settling on a mega Aethos and a pair of ATC SCM11s, which together form a great set up. I appreciate the time and patience invested in helping me get to the right choice and I am very happy with it. Delivery timescales were quoted and met and everything made easy. Thanks again!
    Mr Fraser, Bristol - 21st January 2020
  • Great team at Swindon. Always friendly and helpful, always do a great job finding solutions for me. Excellent product knowledge. Excellent personalised customer service.
    Mr Wiggin, Swindon - 21st January 2020
  • Excellent service from the guys in the Manchester store.
    Mr Bennett, Duckinfield - 21st January 2020
  • Extremely helpful and friendly service. Setting up speakers with new amp for demo was appreciated. No pushy sales talk, which was not needed anyway. Would highly recommend.
    Mr Coleman, Swindon - 20th January 2020
  • Very friendly and helpful people, who talked me through the options and answered my questions in a straightforward way. I could not really have asked for a better experience, and I can wholeheartedly recommend them.
    Mr Turpin, Eastbourne - 20th January 2020
  • Friendly, helpful and extremely knowledgeable. I wouldn't use anybody else
    Rev Clarke, O Savinao - 19th January 2020
  • Very knowledgeable, easy to find what we were looking for. Very pleased with product
    Mrs Radburn, Cheltenham - 18th January 2020
  • Having moved to a new city an audiophile friend of mine recommended Audio T to me. He has dealt with them for many years. It goes without saying that they are knowledgable. They were friendly and helpful. They let me test two sets of speakers at home and also arranged a demo in the store for me at a pre-booked time. They got an ex demo pair of speakers from another branch for me to listen to. My overall feeling was that the process of choosing and buying my new speakers was a very humane and positive experience. Excellent service, good gear and good people.
    Ms Sarah, Cardiff - 18th January 2020
  • Excellent service from the Manchester shop. Set up the turntable for me and then repacked it too for easy transit.
    Mr Webster, Lancaster - 18th January 2020
  • Approachable and knowledgable staff, big up the Swansea Crew.
    Mr Pack, Port Talbot - 17th January 2020
  • Excellent service when purchasing a new Rotel Tuner and Amp. When asked, excellent knowledge of alternatives were discussed for consideration and my final choice was supplied at a good price and extremely quick delivery. Not the first time I have used Audio-T and certainly not the last!!! Would highly recommend.
    Mr Kemp, Southsea - 17th January 2020
  • The service provided by Nic Forbes and his Swansea team was absolutely excellent. From the original visit to the showroom and the appraisal of different systems to the actual installation, it was a most enjoyable and enlightening experience. Absolutely excellent. No other comment necessary.
    Mr Bradley, Cardiff - 17th January 2020
  • Extremely helpful staff, even for a small purchase. Would happily recommend to anybody.
    Mr Tomlan, Portsmouth - 16th January 2020
  • I can highly recommend Audio T. The staff are helpful, friendly and very knowledgeable. I will definitely use them this year for a Linn LP12 service. Thanks guys.
    Mr Bisgrove, Frome - 13th January 2020
  • Very happy with my new speakers, stands and audio Streamer. I was given great advise and assistance through out the transaction and will definitely be going back for future goodies.
    Mr Fuller, Ascot - 12th January 2020
  • Thank you, as ever, for your patience, calm considered advice, for allowing me to listen to the equipment without telling me what i am hearing, for understanding my needs and for sharing in my delight and enthusiasm.
    Ms Jackson, Brighton - 11th January 2020
  • A little jewel
    Mr Barraclough, Gosport - 10th January 2020
  • Staff are great,really helpful. I got my hifi delivered for free no hassle. 10 out of 10 folks
    Mr Byrne, Fareham - 9th January 2020
  • Friendly and knowledgeable staff. They took their time showing me the product and answered all my questions clearly and didn't push me to buy anything. Fast delivery and friendly installation. All good.
    Mr Webzell, Brighton - 9th January 2020
  • My Linn deck was serviced and a new Addikt cartridge fitted. Deck sounds great and customer service was excellent with lots of advice on future upgrades. Definitely use this shop in future.
    Mr Jones, Hastings - 6th January 2020
  • Excellent service
    Mr Patterson, Tewkesbury - 6th January 2020
  • Service was absolutely second to none. I was given excellent advice and the installation was efficient and perfect. Thoroughly enjoyable and good experience all round.
    Mr Carlisle, Frome - 6th January 2020
  • Extremely helpful and informative, and it was so kind to allow me to borrow one to try out before buying (which I did). Thanks!
    Dr Smith, Oxford - 6th January 2020
  • Very helpful staff who listened to our views and requirements. Did not try to sell us something we neither didn’t want or didn’t like. Great advice and help on setting up to make sure the full kit was working.
    Mr & Mrs Shobbrook, Romsey - 6th January 2020
  • Friendly and very professional service from the team in Brighton. I would not hesitate to recommend to friends.
    Mr Vallely, Edinburgh - 3rd January 2020
  • Audio T provided excellent advice and set up all my kit with the minimum of fuss plus took all redundant packing away. All staff encountered were very pleasant , didnt try and blind you with jargon and responded quickly to any issues
    Mr Green, Fareham - 3rd January 2020
  • Good range and excellent knowledge. Helpful and friendly.
    Mr Craig, Emsworth - 3rd January 2020
  • Great service, item well packaged and delivered quickly. Would buy from again due to the excellent service.
    Mr Whitfield, Cardiff - 2nd January 2020
  • These guys really know their stuff and have given me excellent service both when purchasing items, and fixing my broken speakers. Good prices too !
    Mr Benson, Chipping Campden - 31st December 2019
  • Ordered online. Superb customer service, great communication, kept informed of how and when the items would be delivered. No problem recommending Audio T.
    Mr Pearmain, Harlow - 31st December 2019
  • Andrew and Andy in the Swindon store give excellent advise and are a credit to Audio T
    Mr Pearce, Swindon - 30th December 2019
  • Andy from your Swindon store always goes the extra mile to provide customer satisfaction. Once again I was very happy with my purchase and installation.
    Mr Gunter, Swindon - 30th December 2019
  • Efficient and friendly service from the staff at AudioT Swindon. After sales advice was very good and they sorted out my questions for the manufacturer quickly and completely. Only thing is that the status of dispatch and delivery could be better, but when I enquired, the full status was provided.
    Mr Grant, Sandhurst - 27th December 2019
  • I have bought a number of items from Audio T and have been delighted with the service and help provided on each occasion. Knowledgeable staff and a good range of equipment and accessories to choose from.
    Mr Ashley, Brighton - 27th December 2019
  • Really great, even offered a retrospective price match - £100 refunded!
    Mr & Mrs Mitchell, Cardiff - 27th December 2019
  • I have used Audio T at Portsmouth for many years. The staff are always friendly and helpful and have good product knowledge being enthusiasts themselves. During demonstrations I have found them to be patient where I have wanted to try other equipment, swapping back and forward between them. I recently bought some Chord Shawline X speaker cables, which had to be made up in the shop on order. They were very prompt with the order and they were available for collection a couple of hours later. I would recommend them whole heartedly.
    Mr Dent, Fareham - 26th December 2019
  • Audio T Southampton have been regular supplier of my HiFi requirements and in particular John has made several visits to my home and basically I just trust his advice. He assesses my HiFi needs and budget and end results exceed my expectation.
    Mr Dorey, Salisbury - 22nd December 2019
  • Very helpful at every stage.
    Mr Coleman, Alresford - 20th December 2019
  • Fantastic team of experts in their field of Hifi I have used the Portsmouth branch for about twenty years now and have had nothing but brilliant service. Nothing to much trouble hope they continue for meny years to come.
    Mr Hearn, Havant - 19th December 2019
  • Very helpful staff, who are not about a quick sale but a right sale for the customer
    Mr Kent, Portsmouth - 16th December 2019
  • I found Audio T staff to be very helpful and welcoming, it was a pleasure visiting the shop and having a demo of the product I was interested in buying. I shall be visiting again in the next few weeks to possibly making another purchase.
    Mr Turasz, Swindon - 9th December 2019
  • I received exceptional support from Simon Walker and the team at AudioT Reading. Selecting the appropriate system for the specific room felt much closer to being mentored than being sold to. The Audio Note system is so detailed, seeking out what was recorded well. It is like discovering my vinyl collection all over again. Five stars are simply not enough !
    Mr Points, Beenham - 9th December 2019
  • Audio T Manchester staff, helpfull and very patient providing help and advice and very open and honest about components strengths and weaknesses. I would recommend them to anyone and it was worth a tedious train ride to get to them.
    Mr Towers, Preston - 29th November 2019
  • Hefin, store Manager at Cardiff is so knowledgeable and offers friendly, sound advice.
    Mr Hughes, Margam Park Vill - 29th November 2019
  • The staff at Audio T couldn't have been more helpful. They provided me with excellent advice. Their recommendations, with regard to the equipment I purchased, were unbiased and honest. I am sad to see that this branch of Audio T has closed down; it was the only proper hi fi shop in the town and I shall miss visiting them. Even if I just popped in for some advice they had the time to talk to me and I have purchased a lot of equipment from them over the years.
    Mr Cragg, Preston - 25th November 2019
  • Great staff and great help. Thanks again for everything Brad. Customers for life!!
    Mr White, Portsmouth - 23rd November 2019
  • Very happy with Audio T & the Manchester branch. The staff are pleasant and knowledgeable. The product range is strong & I’m happy to continue to give them my custom when possible.
    Mr Pegrum, Manchester - 22nd November 2019
  • Very helpful staff, good communication, very quick to complete my order. Knowledgeable and answered my questions immediately. It’s refreshing to find a retailer that’s happy to chat hifi even when they know you aren’t buying immediately.
    Mr Santacroce, Swindon - 22nd November 2019
  • I've always been impressed with the customer care exhibited by the staff in the Headington branch of Audio T. They have a relaxing and 'no pressure' attitude that inspires confidence. On this occasion, they went well beyond my expectations and to say I'm pleased with my rebuilt/upgraded Linn LP12is an understatement. Well done and thank you.
    Mr Mccabe, Oxford - 15th November 2019
  • Excellent advice & guidance in buying a new Dolby Atmos enabled Denon sound system... kudos to the staff who had endless patience for my endless questions!
    Mr Keen, Swindon - 14th November 2019
  • All of the Audio T Brighton team are extremely knowledgable, helpful with advice and courteous to a fault. You feel that you are with music enthusiasts and are never made to feel pressurised into making a purchase.
    Mr Moseley, Hove - 13th November 2019
  • Hugely knowledgeable, experienced and appropriately opinionated - just what you need when splashing the cash so as to not cockup your hard earned spending decisions.
    Mr Young, Wokingham - 12th November 2019
  • The service at Audio T is exemplary - both their advice over the phone and assistance and manner in the shop itself. I have recommended Audio T to all my friends who are looking into audio purchases.
    Mr Page, Penarth - 11th November 2019
  • excellent service from John who understood my requirements and installed and set up my tv providing a very professional service.
    Mr Bowles, Eastleigh - 11th November 2019
  • Really helpful and friendly staff. Installation of the new system was included and the result is a very pleasing and up to date system.
    Mr Elcock, Bristol - 10th November 2019
  • A great service from staff who will go the extra mile
    Mr Waters, Southampton - 6th November 2019
  • Good knowledgeable advice, not pushy. Andrew in the Swindon shop was very professional and i was pointed in the right direction and could not be happier with the service i received.
    Mr Stirling, Chippenham - 6th November 2019
  • Good service with time for comparative demos of other products on my short list, helpful and friendly.
    Mr Slater, Craven Arms - 4th November 2019
  • First rate service - answered all my queries promptly and then kindly fitted the non-standard stylus to the Rega P2 tone arm for me before despatch, and advised on stylus pressure gauge and appropriate setting
    Mr Gwinnell, London - 3rd November 2019
  • Very knowledgeable, helpful and patient. Good products and allowed us to listen to different systems and speakers.
    Ms Jolly, Hove - 2nd November 2019
  • The staff at Audio T were fantastically helpful and actually when I rang to enquire about the B&W formation flex didn't even have one on stock as I was so recently released, so they did everything they could to track one down for me. Even on the day I went in to purchase it the help continued as I was a little skeptical about a product that so new, I was not sure it would live up to the standards I expected (I was not disappointed with the product one bit). However the sales man who served me in the shop gave me the ability to listen to the one they had received in for display purposes and even suggested too me that I pay for and trial the display model for a week and I liked it he would let me come back in and pick up the brand new. Confident I was going to be happy with my purchase I did not take this option and just brought the brand new one. However, even having the thought to make the comment to me just struck me as fantastic service from this person. Friendly, Professional and helpful service from start to finish. I am sure we have all found times where we are buying something we want to ask questions about and do not want to be made to feel stupid or like its a silly question. I felt like some of the questions I was asking may have been although I was never made to feel this way with anything I asked or any concerns I wanted addressing. Great team thank you for all the support received
    Mr Morris, Gosport - 27th October 2019
  • As always, above and beyond.
    Mr Williams, Cefn Coed - 24th October 2019
  • Very helpful and easy to get assistance from when there is a query.
    Mr Upton, Romsey - 21st October 2019
  • John and the guys at the Headington store are forever helpful. I have been a customer for almost 9 years and have never had anything other than first class service. A great store and team. Thanks!
    Mr Callaghan, London - 20th October 2019
  • Very helpful and the loan of dac clarified the need to purchaze
    Mr Bowman, Penarth - 19th October 2019
  • Great help from Max and James in arranging for home auditioning of a Naim Supercap on a couple of occasions before I decided to go ahead with the purchase.
    Mr Collinson, Bristol - 19th October 2019
  • A second purchase this year and once again down to the individual serving me - knowledgeable and although presented with a slightly different solution required was able to offer thoughts and options which resulted in finding a perfectly acceptable solution. The individual is a credit to his organisation - thank you.
    Mr Barker, Swindon - 18th October 2019
  • I have used a number of good quality Audiophile shops over many years, Audio T offer good advice and a good quality range of products which is why I drive 1.5 hours from Milton Keynes to Audio T.
    Mr Cary, Newport Pagnell - 14th October 2019
  • Whilst I've been a reasonably good customer of Audio-T Swansea, the level of service has been astounding, for which I am truly grateful. Thanks Chris!
    Mr Mott, Carmarthen - 14th October 2019
  • Very helpful staff
    Mr Isaacs, Swindon - 14th October 2019
  • Helpful, attentive and hugely well informed staff. Second to none for all levels of Hi fi decision.
    Mr Simpson, Brighton - 13th October 2019
  • The Cardiff staff were excellent in all ways. Very helpful, well-informed and welcoming. I wouldn’t dream of going anywhere else.
    Mr Beynon, Ammanford - 13th October 2019
  • All the staff were extremely helpful and very knowledgeable about the products. Great advice, highly recommended.
    Mr Biggins, Salisbury - 12th October 2019
  • Friendly service. Gave me a good demo of the product and gave me advice about other products I'm looking to get in future. Will use again!
    Mr Hall, Waterlooville - 7th October 2019
  • Great people to work with. Interested and quick to deliver. I bought the product which didn’t work for me through media hype - not their fault.
    Mr Cooper, Derby - 7th October 2019
  • Excellent service. I cannot praise Chris and John from the Headington shop enough - their service and help and advice has been first rate. Everything I could have hoped for.
    Ms Porter, Oxford - 6th October 2019
  • staff were very helpful & knowledgable
    Mr Brudenell, Portsmouth - 3rd October 2019
  • I phoned before I left home and asked if they had in stock the plus model which they did and put aside for me when I got there wanted to make sure I was buying the right model and asked some questions but salesman didn’t seem that interested in answering my questions and just wanted me to buy what I had put by, I did buy turntable and left, Wife outside even remarked he didn’t seem interested shame as I am now looking for a amp, CD player and speakers Gary
    Mr Howard, Letchworth Garden City - 30th September 2019
  • Great service, knowledgeable and not pushy.
    Mr Evans, Brentwood - 30th September 2019
  • My second purchase from Audio T and doubtless, it won't be the last. Staff are always helpful , informative and friendly over the phone. Highly recommended by this customer!
    Ms Hitchins, Penzance - 29th September 2019
  • great service sorted the various problems very quickly and efficiently
    Mr Monnery, Southsea - 29th September 2019
  • Fantastic service - customer focused - never hid behind techie talk. s
    Mr Whant, Marlborough - 26th September 2019
  • Great support and advice - outstanding.
    Mr Byren, Oxford - 23rd September 2019
  • Great service as always. Wiring diagram provided to me was perfect.
    Mr Connochie, Fareham - 23rd September 2019
  • Reliable, best prices and knowledgeable. I will definitely buy from them again
    Mr Markey, Alton - 23rd September 2019
  • Really friendly staff and amazing service
    Mr Trigger, Crewe - 21st September 2019
  • As always brilliant service, clear advice and a great result
    Mr Daw, Pewsey - 20th September 2019
  • Bought a Rega Planar 3/Elys from Brentwood store, excellent service and although the colour option I chose was out of stock, it was there for me in a couple of days. When I arrived, what set up could be done was done, and I was briefed on the final things to do when I got home. The turntable was repackaged. Really pleased, and pleased with the item too.
    Mr Geary, Colchester - 15th September 2019
  • Helpful staff
    Mr Funnell, Warlingham - 15th September 2019
  • I have been a happy customer of Audio T for many years (since the mid 80s), I love the fact that you get unbiased advice and no pressure to buy. In all of my purchases from them I have never been disappointed. I would thoroughly recommend them to anyone serious about listening to music.
    Mr Perkins, Swindon - 13th September 2019
  • There is never - very good - it is always outstanding.
    Mr Ware, Swansea - 12th September 2019
  • Would like to say thank you for your great service .made me feel very welcome at the Swindon store a few weeks ago . along with making me very sure of what I needed for my home cinema sound . was not pushed in to buying the wrong units .and very good to know that if there was any issue .I could go and talk to a member of your team when your store was open and they would be happy to help .Keep up the good work . Thank you from Presenter Adrian Gough .
    Mr Gough, Swindon - 12th September 2019
  • I have bought from AudioT for years.They are very professional.They make me feel like family.They don’t rush you and give you insight to the product you are buying
    Mrs Carter, Barnham - 8th September 2019
  • Knowledgeable and very helpful information from Audio T personnel who were able to give advise on use on the unit as well as connectivity to other equipment/music services.
    Mr Meyer, Abergavenny - 6th September 2019
  • Outstanding service and great products
    Mr Reardon, Pontypridd - 2nd September 2019
  • Good service excellenct advice.
    Mr Hunter, Cirencester - 1st September 2019
  • Excellent service. Enthusiastic and knowledgeable staff who, more than anything, seem to want you to be happy with what you buy. And I am. Very.
    Mr Hatter, Bristol - 1st September 2019
  • Friendly, knowledgable and straight forward. Ive been a customer for over 10 years and reccomend
    Mr Vale, Manchester - 30th August 2019
  • Really great personal service when I ordered the amplifier over the phone.
    Mr Briggs, Northampton - 30th August 2019
  • I have just upgraded my whole hifi with Audio T. The service and advice received has been first class and all the recommended products the Rega Elex-R, Apollo R, Planar 3, Arcam Phono Stage, Neat Acoustic Motive SX1 and all the cables and performing brilliantly. The system has bought new listening joy to my substantial existing vinyl and CD collection and has resulted in me hunting down some brilliant new bands on vinyl. As the system runs in the listening experience just gets better and better. I can’t thank the team at Audio T in Cheltenham enough, true 5 star service.
    Mr Salter, Oxford - 29th August 2019
  • Alan and John have years of knowledge and passion of how to get the best out of your hi-fi. They offered me a demo and spoke extensively about the sonic benefits of a power amplifier. You will be well looked after, as soon as you walk through the door of Audio T.
    Mr Deering, Eastleigh - 29th August 2019
  • Great service from Audio T Swindon as always.
    Mr Anderson, Swindon - 25th August 2019
  • I was very satisfied with the service that I received from the Audio T staff. They listened to what I wanted from a new record deck (upgrade and price range) and took care with their recommendation to match my existing amplifier and speakers. As you would expect from a specialist retailer like Audio T, they made me feel welcome and were very attentive while I was auditioning. You just know when you are dealing with enthusiasts!
    Mr Pine, Brentwood - 24th August 2019
  • Very helpful staff. We were given great advice and even though we had a problem with the record player they sorted it out without an issue.
    Miss Roe, Basingstoke - 23rd August 2019
  • I wanted a REGA Brio and this was my first purchase from Audio T. I was invited to listen before buying and cannot fault the service I received. All in all a very pleasurable experience!
    Mr Webb, Swindon - 23rd August 2019
  • Excellent, professional fast service. Cannot fault. Thank you
    Mr Hartland, Llanelli - 23rd August 2019
  • Used branch in Preston. Gavin,Ian and Andy all very helpful and knowledgeable. Had few queries to help me get started and all advice given patiently. Have issue with DAB radio which they are investigating for me. Special thanks to Gavin for delivering and setting up system.
    Mr Brownlee, Leyland - 16th August 2019
  • As always the team in Brighton, Julian, John & Paul showed the greatest patience and determination to ensure that I was fully satisfied with my purchase, even to the extent of liaising with Rega, Southend (Rob Hall) to get the tonearm cables extended. I can't fault them, many thanks.
    Mr Davey, Littlehampton - 12th August 2019
  • My go to hi fi store - helpful and knowledgeable staff Big thanks to the team
    Mr Cohen, Manchester - 12th August 2019
  • Great service at the Manchester store
    Mr Smith, Cheadle Hulme - 11th August 2019
  • Easy online purchase and delivered as promised.
    Mr Robinson, Lancaster - 9th August 2019
  • Audio T have never failed to deliver great customer service. I have purchased equipment from a couple of their stores and always found them to be really helpful and most importantly patient.
    Mr Page, Reading - 5th August 2019
  • Found them to be very personable and felt their advice to be very sound. Came away with everything I needed.
    Mr Smith, Milton Keynes - 4th August 2019
  • Excellent service, very accommodating and the install went easily Thanks Mike
    Mr Viercant, Llandudno - 3rd August 2019
  • Great service, if you want to deal with knowledgeable people when you buy a product use AUDIO T
    Mr Wilmott, Brentwood - 3rd August 2019
    Mr Gates, Manchester - 3rd August 2019
  • Brilliant service from Andy and Andrew at Audio T Swindon. We were leant an NDX2 to demo at home for a few days. Andrew came and installed it for the demo and then delivered and set up the new one. Great people to do business with.
    Mr Heywood, Marlborough - 3rd August 2019
  • Very knowledgeable and helpful staff. Excellent demo facilities.
    Mr Willicombe, Emsworth - 2nd August 2019
  • My pilgrimage to Audio T Oxford was rewarded by a very helpful team, who took the time to demonstrate the product and let me indulge in my own favourite tracks. Chris Henry answered all my questions and I look forward to further visits to the branch.
    Mr Martin, Banbury - 30th July 2019
  • I have been buying Hi-Fi equipment from Audio T Brentwood since 2004, during which time I have made several upgrades to my system. The staff are very knowledgeable, friendly and always provide sound advice (no pun intended). There is no pressure selling, allowing the customer to decide what sounds best to them.
    Mr Farrow, Manningtree - 28th July 2019
  • Auditioning two pairs of speakers was a great way to spend a morning. Andy is very knowledgable and patient as I got caught up with the benefits of both pairs. I shall return for an amp and streamer soon.
    Mr Hopkins, Swindon - 26th July 2019
  • Had a problem with the CD player. Was replaced very quickly and efficiently. Thanks.
    Mr Jowett, Clevedon - 26th July 2019
  • Staff are very friendly and make you feel comfortable. They really know what they are talking about and show a love of the product they are selling
    Mr Sheppard, Buckingham - 25th July 2019
  • Polite and friendly staff. I was particularly happy with the trade in price that I was offered on my old equipment. Another company based in Rayleigh offered me less than half. They were also happy to give me a banana plugs and heat shrink gratis. I shall be back for more. Thanks guys.
    Mr Boniface, Rochford - 25th July 2019
  • Great service, even before I was committed to buying anything. Then expertly fitted with plenty of education on how to best utilize the equipment.
    Mr Garrod, Eastleigh - 23rd July 2019
  • Excellent service and knowledgeable staff. Very friendly and welcoming.
    Mr Savage, Oxford - 23rd July 2019
  • Was very happy with the service provided by John the manager. I was able to try the speakers at home to see if they looked and sounded good in my home environment - which they did! Would definitely recommend audio T to anyone serious about Hi Fi.
    Mr Thompson, Romsey - 22nd July 2019
  • Excellent service from the Preston store. Faultless!
    Mr Davis, Blackburn - 20th July 2019
  • Great service from the Bristol branch. Comfortable and private listening room - including a cup of tea. No rush.
    Mr Madeley, Malmesbury - 15th July 2019
  • Excellent. Chris Henry was very helpful and knowledgeable as always
    Mr Greenfield, Wallingford - 13th July 2019
  • Joe and James at Audio T Portsmouth were professional and genuine gentlemen. These guys really know their hi-fi and how to make you feel welcome, it was like visiting old friends offering you good advice without any pressure. What should have been a 10 minuite visit to pick up my turntable became over an hour of musical fun and of course they did a great job fitting my new cartridge and looking after my turntable. I cannot praise them enough and i look forward to seeing them again. It was a real pleasure to visit Audio T Portsmouth. Thank you.
    Mr Fair, Fareham - 12th July 2019
  • Perfect, fast well priced, easy transaction
    Mr Crisp, Aylesbury - 12th July 2019
  • Very helpful staff, friendly and quick to resolve issues. Overall a pleasure to trade with.
    Mr Foster, Doncaster - 10th July 2019
  • Great service
    Mr Read, Hengoed - 9th July 2019
  • Well informed and obliging no nonsense service. Great support from the Manchester team. Couldn't have asked for more. Thnx.
    Mr Jepson, Manchester - 9th July 2019
  • The staff at Audio T in Portsmouth are excellent, and allowed me to listen to the Q350 speakers at leisure and with my own CDs. They were not at all pushy, but if asked technical matters or their opinion they were happy to offer their expert advice.
    Mr Froggatt, Southsea - 7th July 2019
  • Very helpful, knowledgeable and sympathetic staff.
    Mr Ingham, Littlehampton - 7th July 2019
  • I have used Audio T for over 20 years and the standard of service has always been exceptional. The depth of knowledge was once again outstanding and the advice detailed and informed. I was able to sit down and discuss my requirements in detail with no time constraint and I had every confidence in the advice I received.
    Mr Keston-Hole, Oxford - 5th July 2019
  • Good practical advice Staff very knowledgeable and helpful
    Mr Butler, Tewkesbury - 5th July 2019
  • Excellent service from Jason
    Mr Pomphrett, Danbury - 29th June 2019
  • Very helpful, not been to a hifi shop in a long time! So needed some help deciding on what speakers to get! Had a demo with a few speakers. Recommend Audio T to anyone wishing to try out speakers etc excellent service.
    Mr Stewart, Manchester - 29th June 2019
  • Initially I wasn’t sure and after my first visit to the shop I wasn’t massively impressed. I had been recommended by a good friend so was happy to carry on and consider what was on offer. Met the guys at the Bristol Hi Fi show in particular Kevin S, he sat me down took the time to understand my requirements and set about building a system. He visited my home and did a demo with a couple of options, he took the time to try different speakers along with quality connects, the final decision was made on spec and after a couple more visits it was all in and tuned to my room. This guy was a genius I am very very happy and I wouldn’t recommend anyone else. My faith was completely restored in these guys.
    Mr Shearn, Bristol - 24th June 2019
  • Bought a Linn TT from Audio T and can only say good things about their professional service. They also follow the install up with a call to make sure you are happy and that all is well. Great retailler
    Mr Harrison, Exeter - 24th June 2019
  • Have bought my last few hi fi items from Audio T and although there are other hi fi outlets closer to home I will always travel the distance to Audio T. Their staff are very knowledgeable and helpful.
    Mr Whitnell, Maidstone - 23rd June 2019
  • Brilliant sales support. The manager visited my house to set up a trial of two competing brands in situ (the only real test). Careful set up and no pressure to select one or the other. Then another visit to instal and test the chosen equipment. You don't get this service when buying on the internet! There was no need to visit the shop itself.
    Mr Albright, Marlborough - 22nd June 2019
  • V Good
    Mr Lawrie, Bishop's Stortford - 21st June 2019
  • Top team excellent in all aspects of service and helpful ness
    Mr Laity, Portsmouth - 18th June 2019
  • Brilliant service. Took my requirements and set up a system that did everything I wanted and more! Can’t rate them highly enough.
    Mr Steinberg, Brentwood - 17th June 2019
  • Very helpful staff and so handy to have a car park at the back of the shop in Swindon. I would certainly shop here again.
    Mr Backway, Chippenham - 16th June 2019
  • No nonsense solid advice. Salesman knew his stuff. Followed his recommendation and very happy with outcome.
    Mr Mitchell, Leigh-On-Sea - 14th June 2019
  • The guys at Audio T Manchester were great when I recently bought a turntable. They advised me on how to get the best out of my budget (the Rega 3 with fono mm), set up a listening and gave good advice on care and maintenance. Recommended.
    Mr Wharton, Manchester - 14th June 2019
  • Great service allowed me to try a Rega Fono MM at home to see the difference with my system on a try-or-return basis which was very helpful. Also provided useful positioning advice re amp feedback to the cartridge.
    Mr Lamb, Marsh Green - 14th June 2019
  • I was able to listen to the speakers in store before making a decision, the staff were hugely experienced and knowledgeable and were even able to help with how to set up using fibre cable from a Sky Q box My experience was so good that I will definitely go back to them for other items when required.
    Mr Craig, Wantage - 14th June 2019
  • Paul was fantastic, and extremely knowledgeable. We had plenty of questions, which Paul gave really clear and honest answers. We where able to try out several units in his store before we purchased the Pro-Ject Jukebox E. We where even allowed to take the display turntable home for a week so we could try it in our own surroundings to ensure we had decided on the correct one for us. The customer experience created was excellent and I would highly recommend Audio T. Look forward to purchasing again in the future.
    Mr Elliott, Stanford-Le-Hope - 12th June 2019
  • John the manager is a very pleasant gentleman. Polite, helpful and very accommodating. Has always been in the past too.
    Mr Kelly, Middlesex - 10th June 2019
  • At audio T Swansea, the service is second to none, always welcoming friendly and full of gd advice, would highly recommend, after sales service is above and beyond
    Mr Wade, Swansea - 10th June 2019
  • I have nothing but praise for the Cheltenham Audio T team. Jon, Farid and Andy have provided fantastic service for me over many years but more importantly have demonstrated great care in their advice and recommendations. It is obvious that they are not just trying to make a quick sale but build long term relationships with their customers. They always make me welcome and you are treated like a friend not just a source of sales revenue. Ive recently bought several items from them and whether your spending thirteen thousand pounds on a new Naim streamer or just thirty pounds on small accessories, the service is the same. Jon Finch their manager is one of the UKs leading experts on turntable set-up and has always bent over backwards to accommodate my needs. They will frequently give honest advice which deters you from making purchasing mistakes - it isnt always the most expensive or fashionable solution you need!! They are never slaves to audiophile upgrade obsession or one brand “religion” which Ive experienced at some other dealers. I particularly like their ability to tap into their network of other AT shops for the loan of products for trial. Your not just walking into a shop and seeing whats on display. Normally if you want to demo something they haven't got you can be sure that one of their other shops has and will send it over to them within a few days. Ive had ocassions where Ive popped in to ask about something and within minutes they are speaking to the manufacturer or industry contacts and answering my query or arranging a loan product. All in all a great team, always cheerful and a pleasure to visit.
    Mr Armstrong, Cheltenham - 10th June 2019
  • What a pleasant atmosphere. as I walked In the shop. The staff were very friendly and professional. I took in my old Riga turntable for an overhaul and check up. Alan explained what they would do. So I left it with him. The next day, Alan rang, the Riga turntable was ready. I picked it up the same day. They only charged me for the parts, the labour was free! I am going to change my hi- fit and home cinema systems, hopefully . I know where I’ll be going.
    Mr Mars, Southampton - 8th June 2019
  • excellent ,will use again
    Mr Cook, Worthing - 8th June 2019
  • Helpful service, good advice, exactly what you want!
    Mr Burnham, Fordingbridge - 4th June 2019
  • Outstanding service at Audio T again. They patiently allowed me to listen to the amp I was interested in and answered lots of questions, giving honest and open help with making the right decision. Thoroughly recommended every time!
    Mr Bardwell, Chelmsford - 4th June 2019
  • Very friendly and helpful. It is a real pleasure to go into a shop where the staff can talk to you and provide you with their experience and knowledge of hi-fi. It is also nice to not have some form of hard sale, rather just providing you with answers to your questions and thoughtful advice. All round, I am very pleased with the service I received, and it will certainly make me go back again. Highly recommended.
    Mr Winter, Waterlooville - 3rd June 2019
  • Again I have had very good support from the Cheltenham Branch. So no complaints at all.
    Mr Mason, Hereford - 3rd June 2019
  • Good guidance and advice for a walk-in. Recommendation to upgrade to the larger amp was wise. Let me audition without booking too, which was nice as they had a booking due in at roughly the time I was there.
    Mr Batten, Alton - 3rd June 2019
  • Great service re loudspeaker purchase. A couple of unhurried and relaxed listening sessions narrowed the field and the loan of the chosen pair for home demo was invaluable to ensure the sought after sound balance was delivered on the end of my own system. Installation was carried out with the assistance of a KEF representative which was an unexpected, added bonus. This was for an expensive pair of speakers but irrespective of your budget the staff are keen for the customer to get the result they’re looking for in a purchase and will guide you appropriately.
    Mr Fowles, Sale - 2nd June 2019
  • Really knowledgeable people who have a great way to make you feel relaxed. You don’t feel judged or intimidated by their knowledge and there is no hard sell. I was able to swop out some speakers after initial purchase and they went out of their way to pick up my new speaker choice and set up the equipment in my home and refused a tip as a thank you. Excellent people to deal with and very professional.
    Mr Booth, Burygate - 2nd June 2019
  • Excellent service From Chris and the team .
    Mr Cox, Kidlington - 1st June 2019
  • As expected from previous dealings with Audio T Southampton, nothing but positives to say for these guys. Professional,courteous and knowledgeable, they knew what I was looking for and expediated the process of p/xing and purchase. Many thanks.
    Mr Havercroft, Southampton - 30th May 2019
  • I was looking for a complete new system, including multi-room. The entire team in Reading were very good at knowledgeably steering me through a number of options, and patiently allowing me to compare and contrast a multitude of permutations. Simon was good at knowing when to push me towards a decision (otherwise I'd probably still be there making comparisons!). I'm delighted with the system I've ended up with - more expensive than I perhaps intended at the start, but I never felt under any pressure to do anything other than buy what I wanted. It was a really enjoyable buying experience, and I feel confident I made a good decision - very much helped by the knowledgeable Reading team and their ability to guide me through a comparison process that I was quite unfamiliar with. Thank you!
    Mr Berman, Reading - 29th May 2019
  • Excellent experience; nothing was too much trouble for James at the Portsmouth store, helpfully backed up by Rega organising a demo and home model as the store didn't have one available.
    Mr Rodgers, Hampshire - 28th May 2019
  • Audio T in Oxford were very helpful when I was auditioning the products and have been supportive throughout the purchase. The Oxford guys Andrew and John are brilliant.
    Mr Peck, Wantage - 24th May 2019
  • Big up Audio-t Brighton. Thanks to Julian, John & Paul I was contemplating upgrading my LP12 with a Lingo 4 and some Tiger Paw products. However, Julian suggested that for the potential cost outlay being considered, the Linn Radikal ought to be on my list. So, with the assistance and experties of turntablist John, I was allowed the opportunity to home audition Lingo 4, then Radikal followed by Klimax Radikal. Excellent service from John as this entailed repeated returns to the shop for him to dismantle and reinstall/set up my LP12 for each demo. This was a priceless service, as John and team patiently allowed me to listen to the different options on my own LP12 at home and in my system. Any problems or queries, the team are always on the end of the phone to help or just a chat about good music. Special mention to Paul for his help when I rang with an embarrassing question re the Klimax Radikal PSU, "Errr, How do you switch it on?" Anyway, having listened to the Lingo 4, then Akurate Radikal, I read on some forums that many audiophiles were claiming that the Klimax Radikal sounded even better than the Akurate. So with John's support I did some lengthy A/B comparisons with both PSU's at home and found that I agreed with the claims. Strange, as I an not using the Linn Phono stage, just the PSU and DC motor. The above then lead me to consider to push the boat out and try the Keel as well. Suffice to say that I have now upgraded my LP12 with Klimax Radikal and Keel and an buying a shed load of new records. Cheers guys
    Mr Jones, Lancing - 23rd May 2019
  • My first time using this supplier online. I wanted to chose a local (NE England) supplier. Their advice and service was excellent.
    Mr Albert, Kendal - 23rd May 2019
  • Went to the Portsmouth Branch and service was exceptional as I had a problem with my speakers or so I thought. I Brough them with me to the shop and was tested as there was distortion normally at home. They tested them and no problems were found and was suggested it was my amplifier as was too low power to drive and was recommended a new more powerful one to help drive my Sonus Fabers. The guy who served me was more than happy to help me demo 2 different amps with my speakers and more than delighted with the purchase I bought and recommended me superb Chord speaker cable too. Now it’s set up at home all problems solved. They definitely know what they are talking about, and now I’m 1 happy man and would definitely recommend Audio T in Portsmouth.
    Mr Field, Havant - 20th May 2019
  • Great service and knowledge. Alway happy to help at the Portsmouth branch.
    Mr Morris, Southampton - 20th May 2019
  • Audio T at Bristol were helpful, professional, knowledgeable, and not at all pushy. A demo listening of the amp I was considering was set up on the basis of just walking in off the street. It was a less busy time during the week but even so, it made the process very easy. Set aside all the technical stuff you can read - it's how it sounds to you that matters. No reservations about going back.
    Mr Sinclair, Weston-Super-Mare - 19th May 2019
  • All the staff at the Enfield branch were very helpful during the order process and when I had a slight issue with one of the B&W speakers the problem was resolved very quickly and efficiently. I would have no hesitation whatsoever recommending using this store for future purchases. Kind regards Gary
    Mr Romanowski, Royston - 17th May 2019
  • I've been a customer of Audio T Enfield for many years (since it was A T Labs) and have always had great service. A good selection of quality products well presented with good customer service and back up. They continue to be my "go to" shop for all things HiFi.
    Mr Cassell, Welwyn Garden City - 17th May 2019
  • Helpful and patient staff demonstrated the Brio amp with a few different speakers, and a range of my own CDs and vinyl albums, but I was unable to find the sound I was looking for. However they let me take the amp home for the weekend to try with my own speakers and it was a good match, so thanks to them I'm now a happy bunny.
    Mr Corbett, Bracknell - 16th May 2019
  • Excellent service from purchase to home installation.
    Mr Rai, London - 16th May 2019
  • Very helpful and quick to respond to my emails. Offered to send the product by post, as I live 20 miles away, but I decided to call and collect anyway. In store, they spent time explaining the product and demonstrating exactly how to fit it. Very good customer service, especially in this day and age.
    Mr Rutter, Blackpool - 9th May 2019
  • I have had no need for specialist help until our 20+year old music system consisting of Denon amplifier, cd player, double tape and a revolver turntable began to develop faults. I took the faulty units to Audio T where the turntable and cd unit wee checked. The former was declared healthy but the cd was dead. All this was done on the spot very willingly and cheerfully. There was no pressure for sales but following discussion I purchased a replacement Denon cd unit and was not charged for their time and service
    Mr Hodges, Cheltenham - 9th May 2019
  • I have been buying from the Cardiff branch of AudioT for more years than I care to remember and have always received the utmost help and courtesy. Without exception, every member of staff that I have met have been music and movie enthusiasts and would rather lose a sale than see anyone buy something that they are certain that the customer would not be happy with. I unreservedly recommend them.
    Mr Ellis, Cardiff - 6th May 2019
  • As always excellent advice and help from Audio T with an unbeatable opportunity to try different models at home on approval before purchasing! Always extremely highly recommended!!! A+++
    Mr Davies, Caerphilly - 5th May 2019
  • Excellent personal service just suited my needs
    Mr Grieve, Chorley - 3rd May 2019
  • Excellent advice and quick response
    Mr Brunnen, Fareham - 2nd May 2019
  • Great team at the Brentwood store, always willing to help and nothing too much trouble. They are too good as I keep going back!
    Mr Biddle, Ongar - 1st May 2019
  • The Oxford store is excellent. Knowledgable, helpful staff. Very customer focused. Great service and after service.
    Mr Shellard, Aylesbury - 1st May 2019
  • Very helpful in setting up a system for me to listen to in their Cheltenham shop. Outstanding service in delivering my new system direct to my home - due to having another call to make in the area. Definitely "above and beyond" and much appreciated.
    Mr Benson, Worcester - 30th April 2019
  • Great advice and a pleasure buying from.
    Mr Winney, Oxford - 28th April 2019
  • Excellent and very knowledgeable service from Stefan at Audio T Swindon. Was a pleasure to deal with and bought some great kit!
    Mr Jones, Cirencester - 28th April 2019
  • The sales assistant had no hesitation in recommending the Rega deck as a replacement for my NAD 5120. We had one amusing moment when the salesman tried to sell me some interconnects before remembering they are already included and captive on the Rega. We chuckled over that one. Very knowledgeable staff who are very friendly and customer focussed.
    Mr Rapley, Reading - 26th April 2019
  • First class service from Hefyn and the team
    Mr Allan, Cardiff - 26th April 2019
  • The service in the Cardiff store is always excellent. I am always made to feel welcome, they always listen to what I have to say and they are always willing to make useful suggestions and help me make informed decisions.
    Mr James, Abergavenny - 23rd April 2019
  • Very happy with speakers they are excellent, Staff very helpful would buy there again,
    Mr Cadet, Fareham - 23rd April 2019
  • Very helpful staff, looked into what I wanted and directed me to a good choice to suit my requirements.
    Mr Skinner, Swindon - 22nd April 2019
  • Excellent service and advice.
    Mr Bell, Portsmouth - 21st April 2019
  • Bought an amp at Audio T in Preston - arranged beforehand as I was travelling a long way. The audition room was set up and ready and the staff were friendly and accommodating - even made me a coffee! I pretty much knew what I wanted, so advice wasn't sought, but I was left alone to demo to my hearts content until I was sure of my decision. I'm very happy with the whole experience and would buy from again in a heartbeat!
    Mr Murdoch, Blyth - 18th April 2019
  • Sales and product knowledge excellent.
    Mr Edge, Ferndown - 16th April 2019
  • Great service from Mike at the Manchester branch from start to finish. Very knowledgeable & helpful during selection and demo. Went way above what I expected in getting my system up and running. I'd happily recommend them to anyone (and already have).
    Mr Allen, Manchester - 16th April 2019
  • Brilliant, great service with great product knowledge. Highly recommend
    Mr Grossert, Romsey - 15th April 2019
  • Relevant technical advice clearly explained. Products demonstrated appropriately with competent and professional installation service provided
    Mr Wilson, Stroud - 12th April 2019
  • Great service, expert advice, friendly staff from the team at Bristol.
    Mr Langenaken, Sint-Truiden - 10th April 2019
  • Outstanding service at competitive product price. Audio T are the go to for me- the staff are excellent.
    Mr & Mrs Hardy, Chippenham - 7th April 2019
  • James came out to install new Streaming Amp and add new speaker wire. Audio T and their staff are dedicated to their customers love of sound and the experience is 5 stars
    Mr Gorban, Emsworth - 7th April 2019
  • Easy style shopping. Good advice, no pressure, nothing too much trouble. We bought from the Swindon branch.
    Mr Swainsbury, Cirencester - 7th April 2019
  • Nice guys in Swansea. Very helpful and gave appropriate advice.
    Mr Roberts, Bridgend - 7th April 2019
  • Quick efficient and very friendly in the Bristol branch
    Mr Buckley, Gloucester - 5th April 2019
  • Excellent very knowledgeable staff, very very helpful and obliging, nothing was never to much trouble, went to this store 3/4 times listening to stuff before i decided on my purchase and James was brilliant, never pushy just very helpful and also in offering advice....
    Mr Spence, Havant - 5th April 2019
  • The service from both Gavin and Ian was very very good. Pleasant, helpful - left you alone to make your own decision ie were not pushy. Always willing to answer questions, both during the visit to the shop and in telephone calls later when I raised more questions. Highly recommended
    Mr Holmes, Colne - 3rd April 2019
  • The staff at Audio T in Cheltenham were extremely helpful, knowledgeable and professional. I would recommend their services without question. A big thanks to Jon and Farid for all of their assistance in sorting things out for me.
    Mr Evans, Droitwich - 2nd April 2019
  • Always a delight to visit Audio T, knowledgeable staff, great products, good listening facilities and some great deals to be had.
    Mr Subacchi, Cardiff - 2nd April 2019
  • The team at Audio T make it so easy with good advise and collection was effortless from the guys in Enfield.
    Mr Pedrick, Pinner - 2nd April 2019
  • Excellent advice, care and thoughtful help Shame the shop is now closed
    Mr Leaver, Preston - 2nd April 2019
  • Audio T made the buying process at the Bristol HiFi Show very easy and quite painless. The Audio T representative certainly new his stuff and was friendly and very polite. My purchase arrived ahead of the given delivery date and was very well packaged. Would certainly buy from them again.
    Mr Malseed, Antrim - 2nd April 2019
  • great service
    Mr Graff, Eastbourne - 2nd April 2019
  • A lot of time and patience spent to get things just right. Many thanks to Nick and Kerin.
    Mr Collins, Cardiff - 2nd April 2019
  • Top class service from people who know what they are talking about but also passionate about hi-fi as well. No hesitation in using them for all future purchases.
    Mr Binsted, Swindon - 2nd April 2019
  • Amazing shop and staff. I have used this shop for years and the staff are always very helpful and very knowledgeable. I wouldn't go anywhere else
    Mr Livesey, Preston - 2nd April 2019
  • Expert and friendly advice with no pressure to buy and endless willingness to demonstrate. Great people.
    Mr Ashley, Arundel - 29th March 2019
  • I have been purchasing various items from Audio T Chandlers Ford for several years & have always found them very helpful &.would not hesitate in recommending them or using them again M Collngs
    Mr Collings, Southampton - 27th March 2019
  • Helpful and friendly - guys from rega suggested that I talked to them while I was at the Bristol hifi show - ordered my Rega turntable from them and came back to buy a phone stage from them too.
    Mr Brown, Bristol - 25th March 2019
  • Great service in fitting NAPSC, another home visit to squeeze it into our rack and sort out the connections (not easy in our set up).
    Mr Parker, Cardiff - 22nd March 2019
  • Came hear to buy a new turntable. The guys in store were really friendly helpful and knowledgeable. They were happy to suggest and demonstrate products without being pushy. I highly recommend giving them a visit.
    Mr Wright, Orpington - 19th March 2019
  • Very helpful and knowledgeable. I was in a hurry to leave. Wished i could have spent a bit more time in the shop to look at the inventory and chat
    Mr Weerasekara, Altrincham - 19th March 2019
  • Great service
    Mr Lukowiec, Brentford - 17th March 2019
  • Great service. They were prepared to rig up exactly the combo I was looking for and allowed a long audition. Knowledgeable and helpful staff all round and I would not hesitate to recommend Audio T.
    Mr Graney, Salisbury - 17th March 2019
  • First rate, knowledgeable and helpful thank you Stefan.
    Mr Edison, Cirencester - 17th March 2019
  • If you plan to spend some serious money on hi-fi components, it pays to seek out a retailer with a wide range of quality products that they are happy to demonstrate, in ideal surroundings, backed up by expert knowledge and advice that is in your best interests as a customer. Audio T in Reading fully meet this requirement, with friendly, knowledgeable and patient assistance from Simon and Gareth. You won't be pressured into buying something that you can't afford or that isn't quite what you had in mind, but you might well be surprised to find that your budget will stretch to something more capable or more exciting than you had imagined possible. Highly recommended!
    Mr Nunn, Reading - 16th March 2019
  • What can i say, the service i recieved was superb. I had complete faith that the advice given to me was correct. Audio T replaced the bearings and cartridge in my ageing Rega Planer 2 turntable and gave it a little service. It has totally transformed the sound i now get from my turntable and has re-kindled my love for my ageing record collection. Highly recommended and a personal thank you to Nick at Audio T in Portsmouth.
    Mr Debonnaire, Gosport - 11th March 2019
  • Fantastic service. Kind and helpful staff.
    Mr Parmar, Cheltenham - 11th March 2019
  • Top Notch bought more products due to service received. Knowledge of products a huge help compared to bigger stores
    Mr Roberts, Swansea - 11th March 2019
  • Excellent five star service from the team in Portsmouth. Helpful, friendly and knowledgeable, I could not wish for more.
    Mr Wakeford, Littlehampton - 10th March 2019
  • Dave is ace
    Mr Kennaugh, Manchester - 10th March 2019
  • Excellent; friendly and went above and beyond in delivering my sound system when I had no time, a bike only, and it was raining!
    Ms Onyett, Oxford - 10th March 2019
  • Great service, good advice, knowledgeable. Paul at Brentwood branch was very helpful.
    Mr Varga, St. Albans - 10th March 2019
  • The service I get at Audio T should be the standard with which other retailers aspire to achieve.
    Mr Jones, Llanelli - 9th March 2019
  • Always helpful and knowledgeable about their products and your requirements.
    Mrs Skeen, Tewkesbery - 8th March 2019
  • Went in with an idea of what I wanted but they offered some good advice and I came away with a much better product. Very good service
    Mr Tucker, Cheadle - 8th March 2019
  • Extremely helpful and pleasant to deal with - many thanks to the whole team! Our go to guys for anything AV related!
    Mr Zekayi, Barnet - 7th March 2019
  • Not for the first time, could I thank all the crew at Audio-T Brighton for their help in deciding on and installation of the Naim XPS2 DR. A 90 min demo of various combinations of kit was followed up by John bringing over the new box, re-installing the entire rack and giving advice on some future tweaks. I can also thoroughly recommend the Naim Hi-line interconnect. PS. The Muso Qb has been used every day since we bought it!
    Mr Lewney, Shoreham - 5th March 2019
  • Very Knowledgeable and curious service and a pleasure to do business with
    Mr Biggins, Wigan - 5th March 2019
  • Exceptional - as always. I don't like to buy AV from anybody else.
    Mr Nicholas, Ware - 4th March 2019
  • A first class experience in the Preston store, helpful and friendly advice before the purchase, a competitive deal during and great after service to match.
    Mr Whittall, Lytham St. Annes - 4th March 2019
  • All my dealings have been through the Manchester outlet. Knowledgeable staff, informative and balanced advice. Always a pleasurable experience to deal with them.After sales service impeccable. In shop trial listening excellent. Recommended unreservedly.
    Mr Unsworth, Bolton - 3rd March 2019
  • Even though my purchase was miniscule, great service, very quick with the order.
    Mr West, Reading - 2nd March 2019
  • Great Service as usual from Chris Henry.
    Mr Horn, Witney - 28th February 2019
  • Fantastic to deal with.
    Mr Williamson, Huntingdon - 28th February 2019
  • I got to take along my own equipment and was given a brew and was able to try out 5-6 different speakers. Stefan was very helpful and friendly and gave lots of valuable advice.
    Mr Crook, Melksham - 28th February 2019
  • Great service, easy to deal with and the guys seemed genuinely interested in my needs and offered several options to demonstrate. Highly recommended.
    Mr Jones, Bargoed - 27th February 2019
  • Always return to the Southampton branch for all my hifi needs and upgrades. All the staff are great and very helpful nothing is too much trouble. Recommend this store to everyone.
    Mr Parker, Waterlooville - 27th February 2019
  • Service from staff at Audio T Cardiff is always excellent, will continue to visit the store for advice and upgrade options.
    Mr Economides, Barry - 27th February 2019
  • Great and attentive service, no pressure, very pleasant listening room.
    Mr Buckingham, Bristol - 25th February 2019
  • The level of knowledge and experience of the staff was impressive. Couldn't fault them. Would strongly recommend AudioT to anyone.
    Mr Want, Reading - 22nd February 2019
  • Excellent service from the guys. Sorted my problem, got my amp repaired and set up a new cartridge for me. Many thanks
    Mr Whitaker, Ferndown - 22nd February 2019
  • AudioT provided a great service as always. They automatically price match the best available online price. Paul and Jason were very helpful and gave me good advice on the options available to me. Jason fitted my TV and ensured that it worked with all my other AV components that I already had. He spend quite a while ensuring that everything worked as I required. My surround sound system sounds my better after Jason configured my TV and existing components. A great service from AudioT I will certainly use them again.
    Mr Doze, Epping - 21st February 2019
  • Accepted 2 pieces of unwanted equipment in part exchange for the speakers I wanted. An uncomplicated no fuss transaction. Very happy with the speakers and the service.
    Mr Satterthwaite, Penrhyndeudraeth - 21st February 2019
  • Excellent service. I received emails from a real person letting me know that my order had been dispatched , and my order arrived as expected
    Mr Potter, Usk - 17th February 2019
  • Thank you for being here and thank you for having a demonstration area where I was able to listen to a couple of my records. There are very few establishments left now who offer this facility. Please don't change anything! It was also great talking to people who know the product as well!
    Mr Nelson, Southampton - 14th February 2019
  • Just brilliant service from the Cheltenham team. Interested informed and genuine oh and they know hifi! Cannot recommend them highly enough Thanks guys!
    Mr Devine, Evesham - 14th February 2019
  • Top service from the Manchester guys at Audio T. Brought my turntable down and they fitted my new cartridge and did all the weight, balance, skate adjustments etc. Would highly recommend and I will go to these guys again.
    Mr Lindsay, Salford - 13th February 2019
  • Excellent customer care and very professional workmanship. I don't do reviews of products but your guys deserve praise.
    Mr Clooney, Waterlooville - 11th February 2019
  • I cannot praise enough the treatment I recieved when buying this amplifier.I was taken through all the technical aspects and things this product could do.All in all a great experience.
    Mr Stiles, Ipswich - 11th February 2019
  • Fulfilled request to source products not normally stocked, no hard sell on other products, did to-ing and fro-ing around initially requested system, provided advice on (eventually purchased) alternative.
    Mr Johnson, Bristol - 10th February 2019
  • I have dealt with Southampton Audio T for over 30 years when it was previously Hampshire Audio. Alan has always given me honest advice ensuring I achieve the right sound for my budget. In more recent years John has joined the team and he has been brilliant at helping me to set up my system, always more than happy to offer technical advice. These guys know their products!!
    Mr Martin, Southampton - 8th February 2019
  • Very helpful and excellent service
    Mr Sleet, Brentwood - 8th February 2019
  • Extremely professional and friendly service ,a pleasure to deal with . I should have had my deck serviced years ago the improvement is huge. Many thanks
    Mr Sivers, Eastbourne - 4th February 2019
  • Service to my Turntable was exceptional and it is now back up and running better than ever. First class service and a very friendly team. Thanks again.
    Mr Hancock, Bicester - 4th February 2019
  • The staff were exceptionally helpful and knowledgeable. I highly recommend this shop to anyone and especially if you have limited knowledge of hi-fi equipment.
    Mrs Hanley, Preston - 3rd February 2019
  • Extremely helpful. Very patient when demoing comparison amps. Spent a long time listening and switching about. Great service
    Mr Ryall, Caerphilly - 2nd February 2019
  • Super helpful staff at the Preston branch. I would shop there again without hesitation.
    Mr Unsworth, Manchester - 2nd February 2019
  • Fantastic service - helpful, friendly & knowledgeable staff.
    Mr Dobbin, Brighton - 1st February 2019
  • Always a pleasure and time no object. Of course the staff at the Portsmouth branch now have me on a money haemorrhaging path, but I new what i was getting into.
    Mr Lympany, Waterlooville - 29th January 2019
  • My first dealing with Audio T, and their Preston shop. On this occasion, having found the staff there to be knowledgeable, patient and very helpful, I've had a very good customer experience.
    Mr Cruickshank, Grange-Over-Sands - 29th January 2019
  • Exemplary product, order process and delivery. Entirely trouble free and recommended.
    Mr James, Newark - 28th January 2019
  • We decided to get back into vinyl records recently. Having sold my deck years ago we needed to get good advice for making the most of our system. Audio T in Swindon were really helpful. From demoing some different turntables to coming out to our house and setting up our amp, front speakers (now bi-wired) and subwoofer the service was great. Even convinced my wife the quality of the sound!! Very happy with Audio T and have no issues recommending them.
    Mr Langley, Swindon - 28th January 2019
  • Ver good customer service would recommend
    Mr Edmonds, Stanford-Le-Hope - 28th January 2019
  • Excellent customer service, very prompt demo setups, with good unbiased advice. No hard sale pitches. Relaxed friendly environment, with a good selection of high end equipment. Would highly recommend for all your hi fi needs.
    Mr Sainsbury, Swindon - 27th January 2019
  • Item in stock and picked up after online purchase. Everything very slick.
    Mr Widlake, Bristol. - 26th January 2019
  • I decided it was time to change my trusty old hifi separates for a pair of smart speakers in order to free up some space and join the 21 century hifi revolution. The guys at Audio T were more than happy to demonstrate all the options and also suggested that I part exchange my old equipment! I am a now a happy owner of a pair of Sonos 1 speakers and fully recommend the excellent service at Audio T in Cardiff!
    Mr Keys, Cardiff - 24th January 2019
  • Would highly recommend. Passionate people who really know their stuff.
    Mr Game, St. Albans - 23rd January 2019
  • As always, wonderful service backed by genuine knowledge and love of the subject. I would/will use Audio T again, and I do recommend them to others.
    Mr Palmer, Swindon - 22nd January 2019
  • Simply the best!!! it is really refreshing to buy products from a business that cares not just about selling you something but making sure its the right thing for you and giving great advice and back up service Dave as manager at Manchester Munir and the whole team are just great If you are going to buy HiFi there is no better place than AudioT Manchester
    Mr Holt, Alfreton - 22nd January 2019
  • Excellent service and technical knowledge. If you are looking to buy a Hi-Fi visit this place
    Mr Dimitriadis, London - 21st January 2019
  • Great friendly staff, unbiased advice, nothing was too much trouble and excellent service as always.
    Mr Walker, Swansea - 21st January 2019
  • Nick gave me good advice on the selection of Amp, Speakers and Sub. He installed the system and helped make sure everything was working including the Sky system and TV. Throughout the process Nick was helpful and responded quickly to emails. He was prompt and efficient during his visits. I would highly recommend Audio-T and Nick.
    Mr Phillips, Newport - 21st January 2019