Audio T | Hifi Specialists & Audio Equipment UK | Home Cinema Systems
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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

  • A great company where nothing is to much trouble. With a price match promise I would suggest looking nowhere else.
    Isom G - 28th February 2021
  • Great advice and extremely friendly and helpful service
    Waller M - 28th February 2021
  • Good experience as usual, trade-in was fair and purchase made safely with all covid restrictions. Thanks
    Rick London - 26th February 2021
  • The service from John Devshi was excellent.
    Hebron M - 26th February 2021
  • excellent service and advice
    Kirkland P - 25th February 2021
  • Excellent shop, very good range of products at competitive prices.
    Richard - 24th February 2021
  • Most excellent - as always! Nothing is too much trouble for the guys at Audio T and they're very patient with my many (sometimes) daft questions.
    Bailey K - 24th February 2021
  • Friendly and helpful service as always. Can't recommend enough.
    Rob S - 22nd February 2021
  • we have been using Audio T for over 20 years and have always had excellent service we needed to update our equipment this year but as we had been in lockdown for the last year it wasn't that easy as we could not actually visit a shop so we decided to order from the online store we knew what we wanted but weren't sure about the speakers however audio T had a recommended bundle of the Rega Brio Amp and B&W 607 speakers we had had been using B&W speakers for the last 20 years and it all sounds very good everything was delivered next day with no problems.
    Evans S - 22nd February 2021
  • Excellent service - couldn't have been more helpful. Will definitely use again.
    M McGhee - 22nd February 2021
  • Outstanding service. I was delighted with knowledge and customer service. I will without doubt purchase from this branch in the future.
    Paul B - 22nd February 2021
  • Power cord was advertised online in the sale, but when I rang the shop In Cardiff the salesman, couldn't find the cord online ?
    Dai F - 22nd February 2021
  • Arrived next day with good tracking of delivery service
    Peyton B - 20th February 2021
  • Can not fault Audio T's service. Great guys, quick to reply to any emails and couldn't have been more helpful. The shop is very covid secure and the entire buying experience was pleasant.
    Ponting W - 19th February 2021
  • Very good service. The Audio T guys were very helpful. Delivery was on time.
    Bob Dysart - 19th February 2021
  • Great service, really helpful, rapid delivery, excellent product. Thanks.
    Palin B - 19th February 2021
  • Great service from John
    Rue J - 19th February 2021
  • Many thanks to Audio T especially Paul for sorting out a replacement for my aged Linn Axis turntable. Great advice, great service and the new Rega Planar 3 really does the job.
    TRL - 19th February 2021
  • Quick delivery which was free and they responded to emails quickly when I asked about the product before ordering.
    Mr J Ward - 18th February 2021
  • Well packaged, superb delivery, easy buying experience!
    Brookes B - 18th February 2021
  • Excellent service would definitely use them again
    Durell N - 17th February 2021
  • Outstanding service from Audio T Manchester. Lockdown has provided fresh challenges that they have overcome and still allow us to spend our money on our precious systems.
    Mark A - 16th February 2021
  • quick talk on what i wanted and was givern good adice on how to ,proceed,and bought an extra belt to ensure best results,would buy from audio t again without hesitation
    Leach C - 15th February 2021
  • Very good delivery service. Very quick indeed.
    Gandolfo D - 15th February 2021
  • Very helpful and knowledgeable staff and great service. Thanks!
    George J - 15th February 2021
  • Great shop, friendly service & advice you can trust.
    Hudson S - 15th February 2021
  • Good shop to do business with
    David Fregene - 14th February 2021
  • Outstanding service. Brad was informative, and emailed me to suggest a suitable delivery date. RP2 was well packaged.
    Albert Williams - 12th February 2021
  • Following a recent refurbishment I was looking to source a compact, high quality audio set up that fitted into a family friendly room setup.
    Tim O'G - 11th February 2021
  • What a service - I bought them from Audio T in Bristol - and they literally drove a 400 mile round trip to ensure they arrived safely rather than sending a courier ,
    Simon - 11th February 2021
  • Fantastic customer service when I had a problem with my new amp, a lot of other companies could learn from the way Audio-T approach supporting their customers. I had no hesitation on recommending Audio-T to a friend who also purchased an amp
    Norman Dave - 10th February 2021
  • Very quick delivery and really pleased with the items
    Shaw P - 10th February 2021
  • ,
    Michael - 10th February 2021
  • This Sonos Beam was ordered for my son on the Black Friday deal for his Xmas present. Unfortunately it was delayed until 3rd January through no fault of Audio T. However communication and updates were great explaining the situation and the deal price was still honoured.
    S Wicks - 9th February 2021
  • Excellent service as always
    Lewis D - 9th February 2021
  • Very helpful and obliging (Portsmouth branch)
    Notter M - 8th February 2021
  • Very helpful engineer who wired eveything up for me and explained everything needed.
    Mansley E - 8th February 2021
  • excellent service
    Sawyer D - 8th February 2021
  • Excellent and friendly service from Audio-T during my recent purchase. Allowed me to have extended trials at home as well as, pre lockdown, testing options at their premises. Delivered and collected equipment and nothing seemed too much trouble.
    PW - 8th February 2021
  • Very helpful and courteous assistance from Brad to resolve a problem when using Click and Collect for an item on the website. Excellent and speedy service to then have the item couriered directly to me.,
    Paul K - 8th February 2021
  • The staff at AudioT Bristol have been excellent over the past three weeks, showing knowledge, care and much patience. The post Christmas Covid lockdown has made demo-ing equipment impossible within the shop and although I've been able to take single items home to try, direct comparisons have been equally impossible, and my old CD player now has to act as a reference to the four potential new purchases I have borrowed. Unexpectedly, this has allowed me to see just how good the Arcam Alpha 7 CD player still was and still is, doing the basics exceptionally well. Do I need a new CD player or just better cabling?
    Dudley J - 7th February 2021
  • Item purchased by phone and arrived quickly during these difficult times. Friendly service from Audio T at their Cheltenham Store.
    Cooney Tim - 6th February 2021
  • Andrew from Audio T Oxford helped us choose a set of living room speakers. We made an appointment and on the day we were given all the time needed. I think we listened to about 7 sets and were able to choose the right pair for which turned out to be the LS50 meta’s.,
    Roodenberg D - 6th February 2021
  • Great service, prompt delivery and good communication, thank you, I will certainly be coming back!
    Woolridge M - 5th February 2021
  • Having read reviews I wanted a Planar turntable and preferred buying local.This proved difficult due to COVID availability nationally,
    Burke M - 5th February 2021
  • Given the current circumstances I wanted to support a local shop and the service was excellent. The item arrived as advertised and in good condition. I will definitely be shopping at Audio T again.,
    Rudge P - 4th February 2021
  • iv bin using audio,t portsmouth for 20 year & allway had a great experience. Nick has allways given great advice & Bin very halpfal.
    Pett B - 4th February 2021
  • I have used Audio T Swindon for ~20 years now and have received exemplary service from Andy Day over this time. Stephan is out of the same mould and is the reason that I shop there and will continue to do so. I feel secure in the knowledge that I will get the right level of support and at a fair price.
    Watson S - 4th February 2021
  • Very tough to sell hifi equipment during lockdown when everything is done over the phone but the staff at Audio T gave me lost of advice on several occasions and were always friendly and and clearly very knowledgeable!
    Williams P - 4th February 2021
  • Delivered very quickly with excellent information on its arrival. Fantastic price on a first class product. Will be back.
    Murdoch J - 3rd February 2021
  • Great local find and super helpful. Living the turntable
    Whatley J - 30th January 2021
  • Excellent service! All staff are knowledgeable, helpful and accommodating.
    Griff - 29th January 2021
  • Excellent concise advice , followed by fast delivery
    Stanton G - 29th January 2021
  • Great service, very quick delivery.
    Dave - 29th January 2021
  • The service received was excellent. Covid had made shop visits impossible so a number of phone calls were made and, after talking over my options a Rega Planar 6 was purchased - the set up was made easier by the shop completing the tracking etc. The sound quality when paired with my Cyrus One HD Amp and Dali speakers is, at least to my ears, exceptional. Highly recommend this product and retailer.
    Caddick P - 28th January 2021
  • I dealt with Gareth in the Reading store. He was obviously very knowledgeable but offered expertise at an appropriate level for me as I’m certainly no expert myself! I felt happy to trust his advice and so glad I did- I’m delighted with my purchase. The level of customer service was exemplary, I was kept informed at every stage of the ordering process and delivery was prompt. I can thoroughly recommend Audio T.
    Andrews A - 28th January 2021
  • Really knowledgable and helpful staff ,
    Burdon C - 28th January 2021
  • It's was my first time using Audio T and I was very impressed with the level of service and turn around time for me being able to get my product. Well done to the team and this has definitely put you guys in my radar if I need anything else in the future.
    Croker P - 28th January 2021
  • Really good service in providing advice that was specific to my needs and rather mixed vintage system.,
    Noble A - 27th January 2021
  • Super quick delivery. Great service. Thank you.
    Kathrin - 27th January 2021
  • Excellent service
    Harris S - 26th January 2021
  • Service OK under difficulties.,
    Milford J - 25th January 2021
  • Service from Audio T Enfield was really very good. Thanks Jason.
    Jackson S - 25th January 2021
  • excellent service, delivered as agreed.
    Staddon - 24th January 2021
  • Portsmouth branch very good.,
    Osborn J - 22nd January 2021
  • I had never used this company before but found them to be very helpful and professional in handling all the questions and problems I had.,
    Thorn D - 22nd January 2021
  • Excellent welcome and demonstration at the Audio T premises, with lots of time to try out the products. On delivery, the member of staff delivering the various components took two hours setting them all up, despite not knowing he had been expected to do so. This will have put a dent in his schedule, but it was a great help to me.
    Anderson J - 20th January 2021
  • The Bristol store have been fantastic, the staff being very friendly, accommodating and flexible in allowing demos (both in store and at home), while offering valuable and impartial advice on the products. At no time did I feel they were pushing to make a sale, but instead came across as genuinely wanting to match the right product/s to my preferences. Because taste in sound is such a personal thing, I think this is important. I wouldn’t hesitate to call upon them for future purchases or upgrades.
    Dave V - 20th January 2021
  • Having had mylinn lp12 for about 28 years now and had trouble free service (other than cartridge changes etc) I opted for the lingo 4 to replace the original Valhalla ps and an upgrade from the now well used klyde cartridge to a new linn krystal and a turntable service. I contacted Andy the manager at Swindon to request about the work and as always he is the most helpful and enthusiastic guy you’d hope to deal with.As this all occurred during post COVID lockdown 1 he kept me posted on line as to linns delivery schedule regularly . When the parts were in the shop he made himself or Stephan who also works in the shop available to take delivery of my deck and carried the work out over the weekend over so I could collect on the Tuesday following.Fantastic service from Andy and Stephan - How does the turntable sound?wonderful -of course!! Thanks again guys a pleasure doing business with you . L.
    Ford L - 19th January 2021
  • Ordered online and got fantastic service from Brad in Portsmouth.
    Avschmo - 19th January 2021
  • The staff at Audio T are great. They really know their stuff and love to share their knowledge and recommendations, without being pushy. I bought from them via click and collect during lockdown, but I didn't feel I had missed out on anything that I would have got from being in the showroom (although, naturally, I would have preferred to mooch about looking at the gear beyond my price range).,,
    Greg - 19th January 2021
  • The service i received from Gareth at Audio-T (Reading) was absolutely first class.
    Metherell N - 19th January 2021
  • great service guys, thank you
    Ian H - 18th January 2021
  • The demonstration at Audio T of the Naim Muso 2 was marred by the demonstrator being unable to play any of the tracks requested due to server issues. This meant familiar music tracks were substituted by unknown ones, meaning comparisons of reproduction could not readily be made. Luckily, the unit spoke for itself regardless, so I bought it.
    Burgess K - 18th January 2021
  • Excellent service from Audio T as always!! Available for collect on time!
    Hopkins N - 18th January 2021
  • One of the few audio specialists with the product I wanted in-stock and at a decent price. Product also arrived promptly.,
    Elliott M - 18th January 2021
  • The last time I bought something from Audio-T was Feb 1972 - a Sugden A21 amplifier for £50. I was a young man then and not bothered about going to Oxford St to buy it. This time, because of lockdown etc, I used the internet to order the kit. Everything went smoothly. The kit arrived on time and it's been as good as I expected it to be.,,,,
    Allier R - 18th January 2021
  • Audio T Reading were Ace. ,
    Chris H - 18th January 2021
  • Great service and speedy delivery of my speakers. Friendly staff and overall, a very pleasant shopping experience. Thanks Audio T.
    Mchugo R - 18th January 2021
  • Very knowledgeable and helpful. Ordered on a Tuesday delivered Thursday of the same week. Excellent service!
    Grunshaw S - 18th January 2021
  • Very good company, fast delivery, great price and good advice.
    Wardy P - 18th January 2021
  • Thoughtful, friendly, helpful and going the extra mile to resolve and then achieve better delivery schedules than manufacturers intially indicated..
    Giles B - 18th January 2021
  • Excellent and professional approach to responding to not what I may have thought I wanted but more what I actually needed.,
    Smith R - 18th January 2021
  • Great service in difficult times ,during the few weeks the shop was allowed to open they arranged a demo which enabled me to choose the right product
    Green A - 18th January 2021
  • Excellent customer service with customer service staff following up with ideas to trouble shoot. Highly recommend Audio T!
    Streamingit - 18th January 2021
  • As usual a 5 star service from Alan, Wayne and John at Southampton Audio T
    Brown N - 18th January 2021
  • Good technical advice when I called up...products delivered promptly
    Tilley J - 18th January 2021
  • My local Audio T very helpful and knowledgeable. They helped me decide on my Home cinema system and my next step will be further upgrades with custom install.
    El Semm - 17th January 2021
  • I have found staff both knowledgeable and helpful. With such a wide range of hi-fi products to choose from, balancing items for their price and sound quality, and ensuring they compliment each other, experts within the industry are essential and prove their worth. I certainly rely on the expertise of those working within the industry.
    Henshaw J - 17th January 2021
  • Fantastic customer experience at the Oxford store. Andrew was exceptionally helpful and patient. He listened to my requirements and helped me work through all the options. There was no hard sell or overt persuading going on and as a result I am absolutely delighted with the equipment that I ended up purchasing. Next time I need some hifi kit, I will not even bother looking elsewhere!
    JFG - 17th January 2021
  • Very helpful staff and very happy to have bought from a local independent shop. Tried to buy the rega planar 1 from a number of place nationwide but it was out of stock, then I discovered Audio T, and it turned out they had one and they are 5 mins from where I work. So we'll chuffed.
    Boulton J - 17th January 2021
  • The service was excellent and the recommended cartridge has performed very well, giving me much pleasure during lockdowm, so thanks
    Lacy-Scott F - 17th January 2021
  • Great service and nice people to deal with
    Turner R - 17th January 2021
  • Absolutely excellent from the team.,
    Andrew Royle - 17th January 2021
  • Excellent service from AudioT in Swindon and especially Stefan, who couldn't have been more helpful and accommodating.
    Gary - 17th January 2021
  • have bought a number of hi fi products from audio t, especially in Preston, was sad when that shop closed. had personal and helpful service without rushing, thanks
    treebark - 17th January 2021
  • Very helpful and went out of their way to help me with a member of staff from the shop delivering my purchases before Xmas.
    Hewer J - 17th January 2021
  • Very good service. Can't fault Audio T would definitely use them again.
    Keith L - 17th January 2021
  • Audio T Cheltenham proposed and installed an impressive audio system after careful analysis of my needs and of the intended location for the system.
    Simpson R - 17th January 2021
  • The Bristol shop service is just great. They’re interested in the equipment I already owned, the sound I liked and made their recommendations accordingly.
    HOLMES J - 17th January 2021
  • Excellent service as usual.
    Mcwilliam S - 17th January 2021
  • Big thank you to the boys at Portsmouth. Jake, Nick & Joe worked tirelessly to make sure we were happy, We had a great demonstration from Jo who waited patiently and kept swapping over speakers till we were happy, We ended up with a Naim uniti star, Acoustic Audio A500 speakers with matching stands and a rel T5i sub. After a bit of technical advise and exchanging the Linn for the Naim we now have a fantastic multi purpose system to listen to music and also run the TV through. Amazing system not only in terms of sound but also looks and build quality. Thanks again to the Pompey crew. I'll be back :)
    Nick C - 16th January 2021
  • Knowledgeable and helpful as always.
    Iain Goodfellow - 16th January 2021
  • Very pleased with the service from the Bristol branch of Audio T. I spent ages trying just about every headphone they had to really make sure I was getting the one I wanted. They have good advice and explained all the features and what to look for. ,
    Headphone buyer - 16th January 2021
  • Excellent service, very helpful and I am sure I will return
    Payne S - 16th January 2021
  • Excellent service.Quick delivery,very well packaged.
    Mcguire M - 16th January 2021
  • Product delivered as ordered and well within advised lead time.
    Shane - 16th January 2021
  • Excellent service, as always, from Alan (and John and Wayne) at Southampton Audio T!
    Jon S - 16th January 2021
  • Excellent fast efficient service! Thanks!
    Bramall I - 16th January 2021
  • Very positive experience indeed. ,
    Andini - 16th January 2021
  • I was delighted by the level of service provided by Stephan. And when I think that I was spending £450, I was amazed. I will definitely purchase again
    Nathan - 16th January 2021
  • Took my Naim Uniti to the Cheltenham store for repair/service and, after talking to staff, also bought a new Zen Mk III music server as a replacement for my ageing Naim Unitiserve.,,,,
    France J - 16th January 2021
  • Spoke to Gareth, very helpful and prompt efficient service.
    Hyde A - 15th January 2021
  • Very helpful and friendly service, even during lockdown.
    Jennings T - 15th January 2021
  • I had excellent support at home to identify a faulty product and supply a replacement. The lack of a decent manual gives us all problems. The online version is useless.
    Martin R - 15th January 2021
  • Good advice given and considerate of my requirements.
    Gilbert A - 15th January 2021
  • Excellent demonstration and service with follow up phone calls as promised!
    Whieldon R - 15th January 2021
  • No 1 top shop in town for high end products and service is great thank you guys
    Webb M - 15th January 2021
  • Fabulous customer service. Nothing was too much effort, even given the option of trying it out first. Prompt click and collect during the Covid situation. Would definitely use them again.
    Mcneight S - 15th January 2021
  • Excellent service from the guys in Portsmouth. I was kept informed of the progress of my order and they were happy to hold it until it was convenient for me to collect from the store
    Upton J - 15th January 2021
  • The staff at Audio-T Manchester are always happy to advise me about upgrades for my music system, and they have always offered opportunities to listen in the shop and at home.
    Bamforth H - 15th January 2021
  • Superb service at Audio T.,
    Eugene - 15th January 2021
  • Gareth at the Reading branch was an absolute pleasure to deal with. During the second lockdown all dealings were by telephone and he could not have been more personable, knowledgeable and efficient. He was courteous and did exactly what he said he would do bang on time. Highly recommended.
    Gregory P - 15th January 2021
  • Helpful and knowledgeable across the board. Sourced the item from another store and arranged for delivery to me direct and apart from it going astray in the post it eventually arrived.,
    Murray S - 15th January 2021
  • Very helpful under difficult lockdown circumstances. Good communication with insurance company. Rapid responses to emails. Good understanding of problems
    Reynolds - 15th January 2021
  • Helpful service and quick delivery
    Rolfe P - 15th January 2021
  • Gareth in Reading branch gave us the best service ever...so helpful, even with things being different with Covid restrictions ...( prior to lockdown )..he gave us so much time and assistance..going beyond just providing us with what we needed. Highly recommend audio T..
    Johnson S - 15th January 2021
  • Unbelievable service. Helpful and reliable advice. Thank you.
    Mo - 15th January 2021
  • Excelent service . Prompt and on time.
    Adams C - 14th January 2021
  • Audio-T Bristol were great. Good range of equipment. Despite coronavirus restrictions I had plenty of time to demo the equipment. James was very knowledgeable and patient. Equipment was delivered when they said again just before lockdown. Sorted out a couple of minor after-sales problems. And a good price too!
    Dan K - 14th January 2021
  • I visited Audio T in Enfield. They were very happy to let me listen for 45 minutes and tried to find a playback device that would match my own. The real clincher though, was the chance to try them at home and still get my money back if I didn't like them. Excellent service.
    Neil C - 14th January 2021
  • Exceptional service from John at Brighton, a very knowledgeable person about Linn Products and I am very pleased with his help for my LP12 upgrades. Highly recommended and well worth travelling the 130 mile round trip.
    wave2dave - 14th January 2021
  • Excellent service and helpful advice throughout. They sorted out what could have been an annoying problem (£3,500 of equipment inoperable due to manufacturers omitting a rubber washer that probably costs 20p) with speed and no fuss. Highly recommended!
    Bodenham P - 14th January 2021
  • Gareth & the team have been really fantastic with their advice and service when providing a new music server. With a few tweaks to cabling and the servicing of the turntable, this has made for a great new sound.
    LAMB A - 14th January 2021
  • Audio T (Swindon) provided exceptional service, totally customer focused. The staff are clearly staff, who love their jobs, and offer excellent advice. It's a cliche, but they go the extra mile.
    Foley Andrew - 14th January 2021
  • Very helpful, set up the comparison of a pair of smart speakers and a top streaming box just as I wanted. Was not their fault that they were unable to deliver it in person and set it up, as it was during the last but one lockdown.
    Halford S - 14th January 2021
  • A great buying experience with great communication & speedy supply.
    Oakman J - 14th January 2021
  • Great shop with good knowledge and service - would definitely recommend.
    TUFTON D - 14th January 2021
  • Kindly, prompt, and efficient service from Audio T, as ever. Many thanks!
    Ivor Knox - 14th January 2021
  • Great service.Friendly and knowledgable owners.
    Sinnott B - 14th January 2021
  • The service from Portsmouth Audio-T was excellent.,
    John McC - 14th January 2021
  • First class advice and excellent demonstration facilities.
    Bearne M - 30th October 2020
  • Excellent service
    Leworthy C - 30th October 2020
  • Justin was knowledgeable and offered good advice without being overbearing or pushy on the sales front. When I come to upgrade more kit I'll be back to Audio-T, highly recommended.
    Ed T - 30th October 2020
  • Audio T are a great team who consistently provide outstanding advice, service and customer care.
    Andy - 30th October 2020
  • I like Audio-t as a shop, the staff are always friendly and give good opinions. Thank you to Andy for dropping off my Marantz cd player at my home, that was appreciated. I am happy to see Stephan back.
    M.Alexander - 29th October 2020
  • I have made purchases from Audio T and also called upon them for technical advice and consultancy. In all instances I have found their sales and support services to be exemplary and I would have no hesitation in recommending them to anyone with an interest in audio/visual components.
    Sam Gascoyne - 26th October 2020
  • Initial contact with Chandlers ford staff at Audio T was a positive one. I asked to loan some speaker isolation mounts on the basis of leaving card details or pay in full. I chose the latter option. Staff were very polite and helpfull. After one week of listening I chose to return and was refunded in full with no problems.
    tricarr - 25th October 2020
  • Excellent service and help from Farid in the Cheltenham store. No hard selling or pressure - it's always a pleasure to do business.
    Paul Sutcliffe - 24th October 2020
  • I have been a customer to Audio T and previously Jeffreys HiFi in Brighton for many years now. The reason for my loyalty is quite simple, the advice and guidance John - Paul and Chris are able to provide is based on the wealth of experience the team has. The customer care and after sales support I have experienced from the team over the years is second to none. Once again thankyou guys.
    Hankey - 22nd October 2020
  • Very good service
    Wareham P - 20th October 2020
  • Excellent service. Knowledge of staff superb. Very useful to be able to take in old equipment to prove you are not imagining the massive difference from the upgrade!
    Elliott D - 19th October 2020
  • Many thanks to Dave at Audio T Manchester. Did an excellent job on my LP12, Upgraded from Majik Level to more or less Akurate level. Ittok arm and ATOC9XML fitted, Lingo 3 fitted and Karousel. Sounds fantastic now.,,,,
    Chris Turner - 19th October 2020
  • Very knowledgeable staff, efficient, responsive and friendly service.
    Lane J - 18th October 2020
  • Very good service, always prompt, responsive and well informed.
    Miles D - 17th October 2020
  • Excellent service from the team in Cheltenham, good advice, plenty of time to test various bits of kit, good banter from Andy , John and Barry, both the store and team are highly recommended.,
    Chris M - 17th October 2020
  • Good knowledgeable service.
    Catterall D - 16th October 2020
  • I wernt to Audio T following an enquiry over a HD Blueray player I was trying to sauce and it was my intention at the time to only buy the Blueray player and I was purchasing an AV Receiver as well else where however after speaking to Audio T and being corrected on some other advice i had been given by the other retailer I was so impressed with Audio T service I bought lock stock and barrell from them. They were helpful not only during the lead iup to the sale but sent me away with instructions as to how to set the system up up contrary to how the manufacturer would have done and I have been back since for some of those post sales quiries and I have to say absulutely nothing is to much trouble. Its a shame that my systems last me so long that I can't call myself a repeat customer but rest assured if I need Hi FI it's comming from Audio T
    Chitty S - 15th October 2020
  • First class service. Very helpful. Will buy from again .
    Tonysmtb - 15th October 2020
  • As always the service was second-to-none. Jon Abson at Oxford is always most helpful & wouldn't try to sell you something you don't want. Arrange a demo & trust your ears! I've used this store for many years - if there's ever a problem with your kit they will sort it out for you with the minimum of fuss.
    Philp A - 15th October 2020
  • Only one word outstanding
    Jones M - 13th October 2020
  • Excellent, friendly, helpful and professional.
    Lycett P - 13th October 2020
  • Excellent, friendly and very helpful service. Careful assessment of my Arcam device saved a lot of money.
    Phizackerley D - 12th October 2020
  • Awesome - great advice and friendly service
    Barry L - 11th October 2020
  • As always, good advice and lots of help if things go wrong. For audio equipment I wouldn’t shop anywhere else!
    Geko - 11th October 2020
  • If you want to buy a piece of Hi-Fi kit or you maybe unsure your buying the right component these are the people to talk too, they know there business, they are also so polite speaking over the phone, very highly recommended,
    Moss Martin - 10th October 2020
  • Excellent as usual
    Styles A - 10th October 2020
  • Have dealt with AudioT since 1990. With Max as manager he and his staff are knowledgeable and polite willing to listen to what the customer has to say. What I have recently appreciated is follow after purchase, just a friendly phone call works wonders.
    Tony Kerslake - 9th October 2020
  • Delivery delay as not sent out when promised and day wasted waiting. Chris took over and goods then received properly. Would this still use AudioT. This after manufacturer delay which I had to chase up also.
    Wharfe C - 9th October 2020
  • Very professional, helpful and efficient
    Wade M - 9th October 2020
  • Brighton store - excellent service. 5 stars.,
    Bailey R - 8th October 2020
  • Helpful Staff and a shop which I look forward to visiting in due course.,
    Barrett C - 8th October 2020
  • The guys at Audio T in Brighton provided a great service and were really helpful getting my record player back up and running and demo'ing some speakers.
    Tom - 5th October 2020
  • Excellent service from the guys in the Swansea branch. No problem setting up an audition to compare my current turntable against a RP3, which I eventually bought.
    DAVIES R - 3rd October 2020
  • Really happy with the service received from Andy at Audio T Swindon. I was given as much listening time as I wanted to test out a number of products and nothing was too much trouble. I’ve ended up buying a whole new system - very traditional as that’s me - but I’m delighted with what I’ve got. Andy also came and set everything up for me, sorting out the cables, speakers, turntable, rack etc and it all looks and sounds great. There are some things where I just like to go to a place that’s got enthusiasm for, and knowledge of, the products and how they combine. I’m always happy to support places that offer a high level of service and choosing hi-fi should be a proper buying experience. I feel as though I received that from Audio T in Swindon.
    Dave P - 3rd October 2020
  • Very helpful
    Codd M - 3rd October 2020
  • Very good service as usual.
    Smith D - 1st October 2020
  • Very straight forward ordering on easy to follow website. Delivery was well signposted and delivery instructions followed to the letter.
    Avery P - 1st October 2020
  • I live in Dorchester (about 50 miles away from Southampton) where there are no Hi-Fi shops, so I rang Audio T to order a DAC to collect a few days later. When I rang a chap called Alan helped me and my order was simple and smooth. My DAC was waiting for me when I visited to collect it.
    SPalmer - 30th September 2020
  • Excellent service from your Brighton branch.,
    Stewart I - 28th September 2020
  • Excellent service, knowledgeable team.
    Bernard T - 27th September 2020
  • Very pleasant and helpful staff.
    Kyeremanten E - 27th September 2020
  • Welcoming, informative & very helpful.
    Smith P - 27th September 2020
  • James in the Manchester store is a lovely man. Really helpful, he made the buying experience very pleasant.
    Parabola - 24th September 2020
  • Excellent service, one call, advice and easy pickup. The benefit of actually have stores you can go to and staff that want to help.
    Pinkney Hampshire - 19th September 2020
  • Utterly brilliant in all respects. Helpful, knowledgeable and happy to help with any and all aspects of support.
    Morgan D - 19th September 2020
  • Couple of phone calls during lockdown and restrictions, staff as always were very knowledgeable, listened to what I wanted, gave good advice and they worked within my budget. ,,,
    Searle S - 18th September 2020
  • They offered to fit the cartridge to my Rega 2, spent a decent amount of time on it and did a much better job than I could have done. Result: A great sounding deck.
    Morris D - 18th September 2020
  • Outstanding service as ever from Audio T Cardiff. Nothing is too much trouble for Heffyn and his team. Great advice and thoughtful advice in helping you make the right choice. Very happy to spend time with you demonstrating different equipment and combinations. Thank you for all of help over the years.
    Lazenby J - 18th September 2020
  • Great service and assistance from all the boys at Swansea. Thanks guys Nick Adrian and Chris
    Arv Kumar - 17th September 2020
  • Great, friendly and efficient service from the staff dealt with. My order was very kindly split so the amplifier be sent on whilst awaiting the speakers from the manufacturer, and at no extra cost to myself. Fantastic, and will certainly consider using again!
    Simpson R - 17th September 2020
  • Audio T Swindon provides a first rate service in all respects. On the sales front, Andrew explains options for the customer very well, and never seeks to push the more expensive choice. On the installation front, I have used Audio T both for setting up an outside speaker, and for improving the positioning and performance of two systems inside the the house. These both provided great improvements.
    COLLIER R - 17th September 2020
  • Also a pleasure to deal with oxford and swindon teams. In Covid times really appreciated being able to sort a final pair of Kef Atmos speakers and receive a demo of Chord’s new ethernet switch when the world had gone mad.
    Me Jimmy - 15th September 2020
  • Your services and support was amazing,
    Gould K - 10th September 2020
  • amazing service
    KD - 9th September 2020
  • Excellent customer service. No charge to fit a new cartridge to my turntable and very helpful hints and tips on aftercare. ,
    Whiteley D - 9th September 2020
  • I dealt with Gareth in the Reading branch and he was very helpful and co-operative at all times. Gareth brought the Naim ND555 out to my house for a home trial and then again when I decided to finally buy the unit. Overall the level of service very high.
    Vickers D - 7th September 2020
  • Jason travelled a long way (twice) to install my system, knowledgeable guy who did a great, fuss free job.
    DJH - 7th September 2020
  • Brilliant service! I enjoyed my experience purchasing my first turntable system from Hefin and the team, who were extremely helpful and knowledgable on their products. With their advice I selected products of very high quality and that I am extremely happy with! Thank you
    Elin - 4th September 2020
  • All good from me.
    Mowat W - 3rd September 2020
  • Excellent service,
    Bannon M - 2nd September 2020
  • Been a customer of Audio T Swindon for over a couple of decades and they have provided constantly a professional service. The recent purchase (July 2020) of a sub-woofer proved more complicated than I thought it would be, however, Andy was very patient with the demos and provided excellent advice to ensure I got the kit that fits.
    awp4u - 30th August 2020
  • Excellent advice and service. Alan set up the equipment I had in mind alongside a comparable system of his recommendation. The difference was so obvious that I had no difficulty in taking his advice and am absolutely delighted with the results. For not much more money I now have hi fi that sounds as though the instruments and singers are actually in the room. First class professional service.
    Marshall D - 28th August 2020
  • Friendly and helpful service.
    Foley G - 26th August 2020
  • Always extremely helpful and knowledgeable. Highly recommended.
    Pullara M - 26th August 2020
  • Excellent attention to detail + support re installation.
    Morgan G - 25th August 2020
  • Great Service even during the Covid crisis.,
    Tombs A - 25th August 2020
  • Excellent service!!,
    Andy - 24th August 2020
  • great service and advice from the team, collected from shop
    Davis A - 24th August 2020
  • Wonderful service and help from the Portsmouth team. ,
    Smith J - 23rd August 2020
  • Good quality service very friendly and helpful staff great communication 5 stars
    Baker T - 22nd August 2020
  • I have dealt with the Cardiff shop for many years,I find the very helpful and knowledge able, Nothing seems too much for them.
    Cannon C - 21st August 2020
  • These were ex demo and had 25% off but they were as good as new. The delivery was prompt and helpful when needed
    Mark G - 20th August 2020
  • The product was delivered sooner than expected. It was a Demo item but the quality and appearance was as new. Very well packed.
    suke - 19th August 2020
  • Great service. Polite and helpful.,
    Tumelty N - 16th August 2020
  • Friendly, knowledgeable and helpful service from Audio T in Chandlers Ford. Happily arranged a demo for me in the listening room at the back of the shop, and then quickly supplied a Rega Brio amp for me. Now on the hunt for loudspeakers and once again nothing seems to much trouble for these guys regarding shipping speakers in from other stores for a demo. The shop itself is packed full of a fabulous range of hifi products...well worth a visit.
    Emilio Di Pietro - 16th August 2020
  • The assistant was a joy to do business with, but this manager needs to learn how to treat customers. His attitude cost audio t a £3000 plus sale as he couldn’t be bothered to show any interest when I went there with a friend to but the innuos
    Fletcher B - 16th August 2020
  • The Portsmouth branch of Audio T are one the best hi-fi shops with which I have ever conducted business and have been for decades!,
    Kenneth Haywood - 15th August 2020
  • Swansea staff very knowledgeable and responsive. Excellent suggestions without being pushy.
    JHW - 15th August 2020
  • The team at Cardiff are a massive credit to the company.,
    Whitfield D - 13th August 2020
  • Very quick service and a good price. I realised I had bought my system from a branch of Audio T 20 years ago so pleased to see they’re still good! I only wish they’d had the Marantz CD player I wanted so I could have bought that as well!
    Robbie - 13th August 2020
  • I wouldn't buy a car before test driving it nor would I buy an expensive piece of hifi for the same reasons.,
    Mark L - 13th August 2020
  • 10/10. Very happy with online service, prompt delivery and price-match.
    Aldous T - 13th August 2020
  • Excellent service from the Brighton store as always. Thank you to John and Chris for honest, friendly and reliable support.
    JM - 12th August 2020
  • Impressed with speed of delivery and packaging of product.
    Benson M - 9th August 2020
  • Over a period of some months I had several demonstrations and several fairly lengthy conversations with John and Alan at Audio T Chandlers Ford. They were knowledgeable, informative, friendly and extremely helpful. They gave me a lot of very good advice and I am delighted with the set up I now have. I cannot recommend them highly enough.
    Storm A - 8th August 2020
  • Both products were in stock at my local shop and they held them for me to collect. This was perfect for our situation. Thanks
    Lance G - 8th August 2020
  • NO PROBLEM WITH AUDIO T IN PORTHMOUTH, JUST KEEP THE BALL ROLLING
    PETER DAVEY ESQ. - 8th August 2020
  • Nick in AudioT Portsmouth gave great advice on purchase of Rega Brio amp. In addition he checked over my vintage Thorens deck which was much appreciated.
    Clark T - 7th August 2020
  • Great service. Made my daughter one very happy young lady when we plumbed her new P3 into her system. Many thanks.
    Ed Kucharski - 7th August 2020
  • Professional and friendly staff, willing to go that extra mile to satisfy the customer. I am very happy with the service received, and how they managed to promptly rectify a wrong turntable model sent by Rega, without a significant delay of the order. Warmly recommend Audio T!
    Virgiliu Craciun - 6th August 2020
  • Great product range and helpful as ever (Bristol Audio T).
    Adrian - 6th August 2020
  • Having experienced difficulty in locating a reputable local dealer who could enable a demonstration [of Dali Oberon On the Wall speakers] my thanks to Jason (Enfield branch) for sourcing these and providing me with the opportunity to listen in a Covid safe environment before purchase. My initial enquiry & request started a few weeks before the imposition of lockdown and Jason was efficient in resuming the case as soon as practical after the restrictions were eased.
    Dane P - 4th August 2020
  • First rate service, by phone & Instore. Had to bring the item back a few days later to be tweaked & the turnaround was very fast. Would buy from with total confidence in future.
    Perry S - 4th August 2020
  • Excellent service from Andrew - not at all pushy, I told him what I was looking for & he gave me some suggestions to think about - I was able to have a demo using my own speakers and made my choice - the sound quality was fantastic. I’ve had the system for 3 weeks and just love it!
    Langsbury S - 3rd August 2020
  • AUDIO T - TOP QUALITY DEALER DEALT WITH THEM FOR YEARS. PROFESSIONAL STAFF AND TOP MARKS TO ALL ESPECIALLY NAVIR. MY ONLY PLACE TO SHOP AUDIO T. THANK YOU
    SHEERAN J - 3rd August 2020
  • Exemplary service in all respects. Cannot recommend too highly.
    Carlos Kleiber - 3rd August 2020
  • There is nothing quite like the experience of buying new hi-if from a more reputable purveyor of quality audio gear. ,
    Neil Parker - 3rd August 2020
  • Very helpful, knowledgeable and experienced staff at the Swindon store who had plenty of time to answer queries and set up a demo. I’d certainly visit the Swindon store again.
    D Booker - 2nd August 2020
  • V friendly and knowledgable staff
    Carr T - 2nd August 2020
  • Terrific service and advice as always from Audio T.
    Sprague D - 2nd August 2020
  • Very helpful in chandlers ford, helped me find the right product
    Cspeed - 2nd August 2020
  • Superb.,
    Peter - 2nd August 2020
  • Jason and Francis at Enfield have offered invaluable, patient advice, without pressure or any obligation. We couldn’t be more thrilled with our purchases and hope to return to Audio T in the future.
    M&P - 30th July 2020
  • First class service from John and Paul in the Brighton store.
    Gorrod D - 27th July 2020
  • Excellent service from Audio T when purchasing a Rega Planar 2 turntable.,
    Jeff - 27th July 2020
  • I have been visiting and on the odd occasion making various purchases from Audio-T in Reading for a few years now. Usually it has been the thoroughly knowledgeable Simon who guides me along. What a salesman who knows more of what I am after than myself in replacing my long owned turntable, speakers, amplifiers and cartridges.,,,,
    Mike E - 26th July 2020
  • Not a bad experience but couldn’t recommend to others. Had to chase for updates on order.
    Hmmmm - 26th July 2020
  • As always, very pleased with service. Tony talked me through the options and by phone during the Covid situation and everything was arranged smoothly and professionally. Would definitely recommend Audio T.
    Capper K - 25th July 2020
  • Excellent service, all necessary precautions in place on attending the shop. Staff extremely knowledgeable pleasant. Highly recommended.
    Frank Burge - 25th July 2020
  • The team at Cheltenham were, once again, amazing despite the COVID restrictions. I wouldn’t consider going anywhere else for HiFi.
    S Clint - 25th July 2020
  • Audio T in Cardiff are always great to visit would recommend them, very good even with hifi novices like myself
    Lewis M - 24th July 2020
  • I can only comment on the Brighton branch of Audio T, where I recently had some major upgrades fitted to my Linn LP12 turntable.
    Mr Colin Oakley. - 23rd July 2020
  • The chaps at the Swansea branch are super helpful, advising me on every step of my cinema build. A good team
    Davies R - 23rd July 2020
  • Purchased Audioquest Niagara 1200, 2 Audioquest Z3 cables and an Audioquest Monsoon cable together with IsoAcoustic Gaia III feet. The service fron Audio-T has been superb
    Cartmell N - 22nd July 2020
  • Recently purchased marantz pm6006 and matching cd6006.,
    Mr K - 21st July 2020
  • just found it all hard to accept between the travelling and poor communication drove over 300 miles during the whole event. Andrew[Audio -T was trying to help but in reality we got a very poor service. Won't be buying anything from this company again
    Hayden P - 20th July 2020
  • Very happy with the service from Audio T in Enfield, particularly as they had just re-opened after lockdown. There was no sales pressure and we were allowed plenty of time to listen to the selected three sets of speakers.
    Ayton B - 19th July 2020
  • The service I received from Audio T was excellent, as indeed it has been in the past when I have purchased or sought advice from them. Polite , knowledgeable , prompt and always willing to help. Thank you.
    Cole A - 19th July 2020
  • Can't recommend the company highly enough. Really good service combined with good prices
    Jon S - 18th July 2020
  • I cant praise the staff members I spoke to on the phone enough.,
    Chris, bridgend - 18th July 2020
  • Excellent service. John in the Brighton branch couldn't have been more helpful and the company was very responsive to my initial enquiries. Good experience all round. Thank you
    Lane C - 17th July 2020
  • Very efficient and friendly service. Good control of the shop environment during Covid-19 pandemic.
    Sinnock M - 16th July 2020
  • I bought Monitor Audio Bronze 5 speakers online but received helpful and friendly advice over the phone first. Product was delivered before due date and i got them for a great price
    Pete D - 11th July 2020
  • Excellent, prompt service
    Jim Aulich - 10th July 2020
  • Excellent service from Audio-T! There was a problem with my order (faulty unit) and they were very helpful and sorted out the problem very quickly. Very happy with the replacement.
    Mark F - 10th July 2020
  • Outstanding customer service. We bought an ex-demo amp, and have been very pleased with the overall level of service and advice. Very friendly, and approachable. Would strongly recommend.
    NS - 8th July 2020
  • Great service and advice Andrew was really helpful
    Caddow R - 8th July 2020
  • Brilliant service, above and beyond to make sure I was happy with my purchase.
    Robert Pugh - 7th July 2020
  • Excellent service and communication. Ordered a turntable recently and it was damaged in transit but a new replacement was with me the very next day.
    Skinner M - 5th July 2020
  • Very good service. Delivered quickly
    DKH - 2nd July 2020
  • In a world of faceless shops and ‘computer says no’ customer service, it’s always a nice surprise when you find a shop that goes above and beyond to help you out. When I ordered an Arcam amplifier on a Thursday I really hoped to get it by the weekend but due to the covid situation it wasn’t going to be possible. Until I get a call from the Enfield branch (Jason I think) saying they can deliver it personally to me on the Friday on his way hone! Which he did. Amazing!
    Andrew Lockley - 1st July 2020
  • From 1st contact to delivery of purchase the Audio T team were outstanding, understanding my unique needs and music taste
    Evans L - 30th June 2020
  • Excellent service, much appreciated during these difficult lockdown times.
    Anthony R - 29th June 2020
  • Even during lockdown the folks at Audio T were still able to provide a 1st class level of service! Particular thanks to Andrew in the Swindon branch who helped to sort out my orders really quickly.
    Mark N - 28th June 2020
  • Flawless service . First spoke on phone to confirm the availability, after a wide research the product I wanted was at the lowest price with T audio ( except for a couple of not so well reviewed sellers who are known to shift used products ). Places the order and item received in two days as promised during the height of lock down. Would recommend.
    Ali - 28th June 2020
  • Excellent personal service and much appreciated.
    Shaw B - 27th June 2020
  • First time dealing with them ,, fantastic advice and service,, very fast delivery will definitely be back ,,
    Mackie J - 26th June 2020
  • Great service and price. ,
    Archibald T - 25th June 2020
  • I have received the most knowledgable, considerate and fast responses to my questions, both online and by phone. This has enabled the purchase of a new, additional Naim system that arrived exactly when requested. It also enabled a prompt upgrade to my existing Naim equipment. At every stage, I was kept fully informed. This superb level of customer service is brilliant at any time but is a remarkable achievement under the conditions we were all living under during early May. Quite excellent. Thank you, Colin
    Colin L - 22nd June 2020
  • Friendly, effecient, brilliant ! :-)
    Williams P - 21st June 2020
  • Good company to buy from.
    KT - 20th June 2020
  • First class customer service & advice during difficult lockdown period
    Audiofreak - 19th June 2020
  • Incredible service during a difficult time. Well done and thank you!
    Mundwyler I - 19th June 2020
  • Always found their predecessors helpful.,
    Chesters A - 19th June 2020
  • great customer service. Product arrived quickly.
    Bill D - 18th June 2020
  • First class advice, very helpful staff, next day delivery.
    Valters M - 18th June 2020
  • Spoke to Brad over the phone about a Rega Planar 3 turntable as the Portsmouth shop was closed due to Covid-19. What an amazing guy, so helpful and the turntables had just arrived in the day I spoke to him. Turntable was sent the day I phoned. Really excellent service. Many thanks Brad.
    Ian de G - 15th June 2020
  • due to covid 19 it was a bit of a long winded affair
    KNIGHT G - 13th June 2020
  • Very helpful over the lockdown and gave very good service
    Gorton P - 11th June 2020
  • The service was excellent, Dave from the Manchester store went above and beyond to sort my LP12 out with its new power supply. Very happy indeed.
    Dave Hirst - 11th June 2020
  • Great Service well be back !!!,
    Cotton I - 10th June 2020
  • Good quick service even during lockdown. No issues
    M J - 6th June 2020
  • Excellent service considering the current situation with Covid 19. Would recommend without hesitation.
    Heyes P - 5th June 2020
  • Great phone service and money refunded immediately.,
    Thirkettle J - 3rd June 2020
  • The service from Audio T was first class. They went above and beyond to source the product and to ensure swift delivery. I wouldnt have expected more.
    Whittle R - 3rd June 2020
  • At what must be a very tricky time for everybody in retail, your service was outstanding. Personal, prompt and very impressive. I'll be coming back. Thank you.
    Nick Mullins - 3rd June 2020
  • My dealings with Audio T went very well and they were very helpful in the purchase of this item. l was kept informed at each stage of the sale.
    Hifiman - 2nd June 2020
  • As is usual with the guys at my Portsmouth branch - I have always them a pleasure to deal with. Very honest, very informative and always make me feel valued as a customer.
    Tate S - 30th May 2020
  • Service even within lockdown was excellent. Ordering was easy and I knew want I wanted from the B&W speakers (which they really delivered btw), but the detailed website and availability of intelligent reviews helped nail the decision. I felt I could have asked questions of Audio T but didn’t need to.
    Edmonds M - 29th May 2020
  • Top attention to detail. Shipping carton was damaged between the factory and the dealer. The dealer took note and ordered a new carton before sending out the subwoofers. I appreciate that level of care. Top class.
    Mark D - 29th May 2020
  • Great service as always.
    Tasker K - 29th May 2020
  • Online purchase and advice was quick and easy - product arrived very quickly despite the lock down ( purchase may 2020).
    Watson I - 27th May 2020
  • Attentive and good service rendered.
    LEUNG - 24th May 2020
  • I recently purchased a Rega Brio amplifier from the Cardiff store. I emailed in January to see what options they could recommend with the sound profile I wanted and they responded quickly with a few options and seemed knowledgeable about the products in question. I then made a follow up call before I went ahead, and again the information was consistent and again pointed at the Rega as my best option. The amp turned up really quickly, was competitively priced and sounds incredible. Overall it was a really positive experience, and I would have no hesitation in using Audio T again. Thank you so much guys, really appreciated.
    Stephen Hunt - 23rd May 2020
  • They facilitated a 14 day demo of a Cyrus One integrated amp. Given the circumstances we find ourselves in they did a stirling job to arrange deleivery and to accept the return of the device.,
    MagorMartin - 22nd May 2020
  • Fast delivery, best price I could find, first class.
    Baz - 22nd May 2020
  • Great range of quality products and reliable, efficient service.
    Paddy Mal - 21st May 2020
  • Fast and exactly as ordered! Five stars!
    DeWitt R - 20th May 2020
  • One thing I can say is predictable. Predictably excellent service, care and advice that has served me well, and I'm sure many others for the past 30 years.
    Cork I - 20th May 2020
  • Nick and Brad and everyone at Audio T are great to deal with. Very helpful, no pressure - their customer service is simply excellent! Thanks guys!
    cassian - 19th May 2020
  • You know a team by their reaction to a problem. The speaker I ordered was delivered to the wrong address due to a miscommunication. Without a word of complaint the team had the package collected and redelivered within 24 hours. Then excellent, personal service by phone to solve a knotty installation problem. Would definitely recommend you give these guys a call, their knowledge goes far beyond selling boxes
    Richmond Dean - 16th May 2020
  • Fast delivery , excellent product , 1st class service .
    Brookman J - 9th May 2020
  • Excellent service. Quick delivery and a good product at a competitive price.
    N D - 4th May 2020
  • Simply put, John knows his stuff, explains it well and his opinion can be trusted. He will tell you what sounds good and which products will improve what. They’ve already listened and tested what they sell and will tell you if they haven’t. Great audio retailer.
    Rob Cheltenham - 3rd May 2020
  • Great communication and prompt service from the Bristol branch
    Wigan - 2nd May 2020
  • Alan, the manager at Chandler's Ford, was so helpful in facilitating the repair by the manufacturer of a unit that was bought from another dealer some years ago. There was always a prompt response to emailed queries. The supply and delivery of the Denon system went without a hitch. The subsequent sale of the repaired unit was made easily. I'm so very appreciative of all that attention.
    - 27th April 2020
  • Excellent service! I actually came to late but guys at audio t Portsmouth reopened specially for me! I even got a discount :-) Very helpful and friendly.
    Mr Stozek, Midhurst - 24th April 2020
  • aaa++++ first class service , could not have been better. buy with confidence
    - 22nd April 2020
  • As always, exemplary service: Advice, not pressure; conversation, not preaching; guidance, not bias. For any Hi-Fi or A/V needs, I wouldn't even think about going anywhere else. The team in Cardiff are simply brilliant.
    - 21st April 2020
  • Excellent service even during lockdown
    - 19th April 2020
  • Excellent service from Audio T with a special mention for Andy who delivered the A4s to my house and soldered banana plugs onto my speaker cable. Service was faultless.
    - 17th April 2020
  • Excellent advice without being pushy--felt that my interests were paramount. Rapid delivery and good communication. Would very happily use these people again.
    - 17th April 2020
  • Friendly, knowledgeable staff. My first visit to their store. I would definitely recommend them.
    Mr Sitton, Eastleigh - 17th April 2020
  • Given the Covid virus era we now live in Audio T (Enfield) have continued to offer me support on equipment I purchased back in Feb at the Bristol Hifi show put has been delayed in reaching me. A big thanks to Jason for his perseverance. I can recommend Audio T for customer support.
    - 16th April 2020
  • Very helpful sales and after sale support for my new Naim system from Jason at Enfield - highly recommended!
    - 16th April 2020
  • The guys took the time to get the kit I was interested in from another store and took whatever time I asked to allow me to listen to my sample tracks. They happily recommended alternatives to allow me to get a sense of what delighted me. I happily made a purchase after a couple of hours in their demo room. Thanks guys - would be very happy to return in future!!
    Mr Goslin, Reading - 14th April 2020
  • Nice easy part ex on my used Dynaudio speakers for a pair of new ex demo Dynaudio speakers. I would use Cheltenham Audio T again without hesitation.
    - 14th April 2020
  • Very pleased with the advice and service from Nick at Audio-T Portsmouth. He gave my Linn LP12 and K9 a new lease of life. Happy to have bought and will be happy to buy again.
    - 13th April 2020
  • Fantastic knowledgeable customer service Will definitely be a regular customer from now on
    - 13th April 2020
  • I bought the Rega Planar 3 without listening to it, rang the shop in the morning and had it set up at home before lunch. Shop extremely helpful, showing me how to set it up etc. They had it ready for me to collect when I got there A couple of weeks later I had some questions and the shop were very helpful, when the virus allows I will go to the shop - Southampton.
    - 11th April 2020
  • Great deal and great service. Thanks to AudioT Southampton.
    Mr Comberbatch, Wellington - 9th April 2020
  • Friendly service. They don't do a hard sell, which is nice.
    Mr Karoly, Abingdon - 6th April 2020
  • Great service as always from all the guys at Reading, nothing seems to be too much trouble and they have an incredible enthusiasm for the equipment and the music.
    Mrs Conn, Reading - 6th April 2020
  • Always a joy in this shop. Allowed to take home both Rega MM and A2D to compare with my own kit. Many thanks.
    Mr Wossner, Brighton - 5th April 2020
  • As usual the staff And service at Audio T were impeccable. They are always pleased and patient to have a conversation about any products. The upgrade to my P3 was done exactly when they said it would be and they even checked the balance of the tone arm. Excellent.
    Mr Williams, Chepstow - 5th April 2020
  • Always happy with the guys at Audio T. Free delivery is not as quick as some retailers probably because I seem to order at the Bristol Show, but I can live with that. This years show was very good by the way!
    Mr Hall, Doncaster - 4th April 2020
  • Excellent service would definitely use audio T for any future purchases .
    Mr Powell, Avon - 3rd April 2020
  • Friendly staff, great gear, and a good place to discuss various Hi-Fi requirements. As a musician I really appreciate high quality reproduction and this is the place to go !!! I enjoy popping into the Bristol shop to clean my records amongst other things, and to check out different gear that I see in the magazines. There is no substitute to having a listen yourself. This has helped me refine what really works as a serious upgrade to my home system. Keep up the good work !!!
    Mr Vince, Bristol - 2nd April 2020
  • Gareth at Reading was real great with steering my nicely through adding a NA NAP250-DR power amp and Wireworld block. Even if you audition in-store, you can never really tell exactly how things will perform in you’re own listening environment, although in my many years experience of Naim it never proves disappointing when upgrading as they suggest. He provided me with the confidence to increase my system investment by 50% more just for the power section, adding this to a Nova / Core / Spendor A4 combo. Enough confidence to change course from ex-demo to new. I needn’t have worried as it now sounds much more ‘grown up’, much better across dynamic ranges, tighter, more open etc... Ps. Sorted and issue with a missing PL Lite and in the process of looking at a slight blemish on the top RHS corner of front panel but there has been no hesitation in all this
    Mr Humphries, Bath - 2nd April 2020
  • Well I find audio t is the best service ever and the big plus they allow part exchange one of your equipment and also they allowing put your system away until payment is finished and that's the big big plus. Is my no 1 hifi shop I go to the staff is very friendly and they a knowledge and details and what you need. And those guys in the shop are pros thank you again. But would I recommend well yes absolutely is the best hifi shop in the UK no ever hifi shop like this absolutely brilliant.
    Mr Fudge, Bridgend - 31st March 2020
  • I called in on a quiet and very wet afternoon so had instant service. My specification was a bit vague but salesperson guided me through options with recommendations. I was happy with my choice as it was in my budget. I wondered whether it was possible to order a unit on-line and for home delivery to be made as I suspect your shop is closed at present.
    Mr Smith, Cardiff - 30th March 2020
  • I have bought a number of items from Audio-T in Bristol over the last few months and the service by James has been first class throughout. I was particularly pleased in the way that James understood what I was looking for in principle and was able to recommend a number of products that would be suitable for me and giving an honest opinion throughout. It has reminded me that it is always better to go to the smaller independent specialist retailers like AUDIO-T who better get to understand the customers need and have specialist and detailed knowledge of the products they can offer. Absolutely DELIGHTED
    Mr Booker, Bristol - 30th March 2020
  • Excellent audio retailer......with great advice and no pushy sales. Also home demo’s available Keep up the good work you guy’s at Portsmouth
    Mr Hiscock, Bournemouth - 30th March 2020
  • All ways a pleasure to deal with the guys at the Portsmouth branch. All ways strive to give great advice and excellent customer service. Couldn't ask for better.
    Mr Broadbridge, Portsmouth - 29th March 2020
  • The service was excellent, very focussed . I ended up with sound I wanted and cut box count
    Mr Hall, Reading - 28th March 2020
  • Fantastic service from Mike at Manchester, original unit had a fault and after just a phone call he arranged for a replacement to be sent and collection of the faulty item. It's the after sales support that really counts when buying a product.
    Mr Ollerton, Blackpool - 27th March 2020
  • I enjoyed a good chat about the cables I was researching. Staff were friendly and informative and I was made to feel welcome.
    Mr Williamson, Chorley - 26th March 2020
  • In 1986 I purchased my first hi-fi separates from Audio T Swindon and have been a faithful customer ever since. I have over these years climbed the upgrade path culminating as the proud owner of a substantial naim Classic series system, together with some amazing speakers etc. Staff have come and gone over the years but the Manager: Andy Day has always been a solid rock of dependability and font of wisdom in all matters pertaining to high-fi. It is due, in the main, to his non-pushy, helpful, excellent customer service that I have gone back to Audio T Swindon over and over again. I know I have spent a small fortune with Audio T over the years but they have made each of my transactions, pleasant and stress free…well done and thanks (as always) Andy Day.
    Mr Hooton, Chippenham - 25th March 2020
  • Great people
    Mr Phillips, Cheltenham - 23rd March 2020
  • My interaction with Audio T staff members took place at the Bristol HIFI show 2020. Customer service was concise, friendly and rewarding considering the busy atmosphere. Considering they weren’t at ‘home’ in their own store , very professional!
    Mr Edmonds, Newbury - 23rd March 2020
  • Audio T give great service. I'll be going back.
    Mr Bracken, Bristol - 22nd March 2020
  • The AudioT Portsmouth guys are fab. They've been a tremendous help in guiding me through my steep learning curve in Hifi, accommodating my many home and shop demo's. Joe especially, thank you for your patience and understanding. Nick, Joe, Mark and Brad thank you for the knowledge, approachability and easfulness in how you conduct business... Top team.
    Ms Sweeney, Portsmouth - 21st March 2020
  • In a day and age where good old fashion courteous service seems to be a thing of the past. You can be proud of your business, but more so the people you employ at this branch for their delivery of such high standards.
    Mr Jones, Southampton - 21st March 2020
  • Fantastic, efficient service
    Mr Ridgwell, Penarth - 19th March 2020
  • Great advice, really cared about the products and gave great insights into the technology. Tested the headphones out on a flight and they were brilliant. Best headphones I have ever had. PXC 550 Sennheiser. Thanks Audio T.
    Mr Horton, Bristol - 16th March 2020
  • Great service and fabulous value for money
    Mr Morrison, Waltham Cross - 14th March 2020
  • Polite & efficient service.
    Mrs Wynn, Bristol - 14th March 2020
  • Very happy with a quick transfer of an ex demo product from Brighton to Manchester. Great service and price.
    Mr Fletcher, Manchester - 14th March 2020
  • Excellent friendly service and advice. Allowed to take gear home to "road test" before deciding to purchase.
    Mr Kilb, Barnet - 13th March 2020
  • I purchased from the Southampton shop and could not have been more pleased. Alan and the other guys were extremely patient, helpful and knowledgeable throughout. I would thoroughly recommend.
    Mr Emmett, Egham - 9th March 2020
  • I recently purchased a Linn Selekt from Audio T in Swindon. Excellent service, knowledge and assistance provided by Andy and team. Relaxed demo, helpful information and advice, all about making sure I was making the right purchase for me. Good aftersales and installation.
    Mr Smith, Malmesbury - 8th March 2020
  • I took the Naim Uniti which I bought from Audio T Enfield 10 years ago back to Audio T to see if the CD player could be repaired, half expecting to be told I would need to replace the entire unit. Instead, they arranged for it to be sent to Naim for repair. It came back in a fortnight with the CD player working perfectly and the Naim's software upgraded - all for substantially less than the cost of buying a separate, comparable CD player. I was also interested in connecting a turntable to the Naim to enable me to play my collection of vinyl discs and in purchasing a music streamer to connect to the Naim. Audio-T talked me through the options without any pressure to buy or to purchase unnecessarily expensive kit. I bought a Rega Planar 2 turntable and a Bluesound Node 2 streamer, both of which fit the bill perfectly. My thanks in particular to Francis at Audio-T Enfield for his friendly, customer-focused service.
    Mr Fotheringham, St. Albans - 8th March 2020
  • Great customer service. I purchased my first record player and in the store they showed me a step by step set up guide.
    Mr Curtis, Cardiff - 8th March 2020
  • Excellent service ! Very accommodating and professional. Good selection of quality products. Will use again.
    Mr Yeung, Weston-Super-Mare - 8th March 2020
  • Sadly, my first Marantz PM6006 had a faulty (annoyingly intermittent) headphone socket but I was given a replacement without any fuss. Excellent outlet. Friendly staff. Would definitely use again......just a shame that my "local" outlet is in Cheltenham!
    Mr Hooton, Coalville - 7th March 2020
  • We recently purchased a new turntable, preamp and Denon DAB amp/receiver. Brad was our salesman and he did an absolutely fabulous job of assisting us to get the right system. So often these days when you visit a Major high street reseller service is completely lacking . Not so at AudioT, will definitely go back if we need further help.
    Mr Tanner, Fareham - 7th March 2020
  • Ace advice from these guys
    Mr Hollands, Brighton - 6th March 2020
  • really helpful, very friendly and excellent service.
    Mr Hardiman, Bristol - 5th March 2020
  • the service form Dave and his team is always excellent, I have been buying my equipment from the for years
    Mr Leach, Altrincham - 3rd March 2020
  • I have been in the Brighton store a number of times and made purchases from Julian andJohn. I always find them engaging and helpful. I have a few more things on the list for this upgrade so I'll be back for more. Thank you gents
    Mr Arthur, Petworth - 3rd March 2020
  • Absolutely faultless service, as always. The staff were happy to spend whatever time we needed to make our decision and delivered and set up the system in a really friendly and efficient way. We would never shop anywhere else for any audio equipment.
    Mr Frost, Llandudno - 3rd March 2020
  • Great service provided by Andy and Andrew... Recent purchase advice and subsequent set up by them has made me start listening to my whole music collection again.......superb. Thanks guys.
    Mr Allen, Swindon - 2nd March 2020
  • The service from Nick and the guys was fantastic as usual.
    Mr Davies, Portsmouth - 10th February 2020
  • Top class service
    Mr Deluchi, Portsmouth - 7th February 2020
  • Outstanding service from all of the staff at Cheltenham. Andy and the team were very professional and listened to our needs. Demo was out standing spent loads but worth it. We have been an Audio t customer when in the south when camberley had audio t in and again the best hifi shop in the country. You would not get this service any where else. Again outstanding,will visit again to test out turntables thanks Mr & Mrs Kite
    Mr Kite, Dursley - 3rd February 2020
  • Very nice people and helpful
    Mr Cowen, Emsworth - 30th January 2020
  • Friendly helpful staff.
    Mr Cowper, Emsworth - 28th January 2020
  • Excellent service and sorted out my problem with ease and understanding. I am sure to go back for my next audio item
    Mr Marsh, Eastleigh - 26th January 2020
  • The guys new their product and was helpful and was a quick simple hassle free purchase
    Mr Sherwood, Southampton - 26th January 2020
  • First class service from Brad at Portsmouth Branch many thanks
    Mr Henley, Portsmouth - 26th January 2020
  • Personal service, reasonable, mature experienced advice that you rarely get from the other well known hifi shop.
    Mr Bemister, Southampton - 26th January 2020
  • Staff blew me away with their knowledge,advice and enthusiasm that you cannot tap into online,thanks
    Mr Couch, Neath - 25th January 2020
  • Very knowledgeable and helpful service was excellent would highly recommend them
    Mr Butterfield, Scaynes Hill - 23rd January 2020
  • Brilliant service as always!
    Mr Kempster, Liss - 22nd January 2020
  • Very knowledgeable and helpful.
    Mrs Howard, Brighton - 22nd January 2020
  • The guys at Audio T Bristol could not have been more helpful. I arranged a demo of a couple of amps and a couple of sets of speakers, took in some of my own vinyl and spent a good couple of hours listening to different combinations before settling on a mega Aethos and a pair of ATC SCM11s, which together form a great set up. I appreciate the time and patience invested in helping me get to the right choice and I am very happy with it. Delivery timescales were quoted and met and everything made easy. Thanks again!
    Mr Fraser, Bristol - 21st January 2020
  • Great team at Swindon. Always friendly and helpful, always do a great job finding solutions for me. Excellent product knowledge. Excellent personalised customer service.
    Mr Wiggin, Swindon - 21st January 2020
  • Excellent service from the guys in the Manchester store.
    Mr Bennett, Duckinfield - 21st January 2020
  • Extremely helpful and friendly service. Setting up speakers with new amp for demo was appreciated. No pushy sales talk, which was not needed anyway. Would highly recommend.
    Mr Coleman, Swindon - 20th January 2020
  • Very friendly and helpful people, who talked me through the options and answered my questions in a straightforward way. I could not really have asked for a better experience, and I can wholeheartedly recommend them.
    Mr Turpin, Eastbourne - 20th January 2020
  • Friendly, helpful and extremely knowledgeable. I wouldn't use anybody else
    Rev Clarke, O Savinao - 19th January 2020
  • Very knowledgeable, easy to find what we were looking for. Very pleased with product
    Mrs Radburn, Cheltenham - 18th January 2020
  • Having moved to a new city an audiophile friend of mine recommended Audio T to me. He has dealt with them for many years. It goes without saying that they are knowledgable. They were friendly and helpful. They let me test two sets of speakers at home and also arranged a demo in the store for me at a pre-booked time. They got an ex demo pair of speakers from another branch for me to listen to. My overall feeling was that the process of choosing and buying my new speakers was a very humane and positive experience. Excellent service, good gear and good people.
    Ms Sarah, Cardiff - 18th January 2020
  • Excellent service from the Manchester shop. Set up the turntable for me and then repacked it too for easy transit.
    Mr Webster, Lancaster - 18th January 2020
  • Approachable and knowledgable staff, big up the Swansea Crew.
    Mr Pack, Port Talbot - 17th January 2020
  • Excellent service when purchasing a new Rotel Tuner and Amp. When asked, excellent knowledge of alternatives were discussed for consideration and my final choice was supplied at a good price and extremely quick delivery. Not the first time I have used Audio-T and certainly not the last!!! Would highly recommend.
    Mr Kemp, Southsea - 17th January 2020
  • The service provided by Nic Forbes and his Swansea team was absolutely excellent. From the original visit to the showroom and the appraisal of different systems to the actual installation, it was a most enjoyable and enlightening experience. Absolutely excellent. No other comment necessary.
    Mr Bradley, Cardiff - 17th January 2020
  • Extremely helpful staff, even for a small purchase. Would happily recommend to anybody.
    Mr Tomlan, Portsmouth - 16th January 2020
  • I can highly recommend Audio T. The staff are helpful, friendly and very knowledgeable. I will definitely use them this year for a Linn LP12 service. Thanks guys.
    Mr Bisgrove, Frome - 13th January 2020
  • Very happy with my new speakers, stands and audio Streamer. I was given great advise and assistance through out the transaction and will definitely be going back for future goodies.
    Mr Fuller, Ascot - 12th January 2020
  • Thank you, as ever, for your patience, calm considered advice, for allowing me to listen to the equipment without telling me what i am hearing, for understanding my needs and for sharing in my delight and enthusiasm.
    Ms Jackson, Brighton - 11th January 2020
  • A little jewel
    Mr Barraclough, Gosport - 10th January 2020
  • Staff are great,really helpful. I got my hifi delivered for free no hassle. 10 out of 10 folks
    Mr Byrne, Fareham - 9th January 2020
  • Friendly and knowledgeable staff. They took their time showing me the product and answered all my questions clearly and didn't push me to buy anything. Fast delivery and friendly installation. All good.
    Mr Webzell, Brighton - 9th January 2020
  • My Linn deck was serviced and a new Addikt cartridge fitted. Deck sounds great and customer service was excellent with lots of advice on future upgrades. Definitely use this shop in future.
    Mr Jones, Hastings - 6th January 2020
  • Excellent service
    Mr Patterson, Tewkesbury - 6th January 2020
  • Service was absolutely second to none. I was given excellent advice and the installation was efficient and perfect. Thoroughly enjoyable and good experience all round.
    Mr Carlisle, Frome - 6th January 2020
  • Extremely helpful and informative, and it was so kind to allow me to borrow one to try out before buying (which I did). Thanks!
    Dr Smith, Oxford - 6th January 2020
  • Very helpful staff who listened to our views and requirements. Did not try to sell us something we neither didn’t want or didn’t like. Great advice and help on setting up to make sure the full kit was working.
    Mr & Mrs Shobbrook, Romsey - 6th January 2020
  • Friendly and very professional service from the team in Brighton. I would not hesitate to recommend to friends.
    Mr Vallely, Edinburgh - 3rd January 2020
  • Audio T provided excellent advice and set up all my kit with the minimum of fuss plus took all redundant packing away. All staff encountered were very pleasant , didnt try and blind you with jargon and responded quickly to any issues
    Mr Green, Fareham - 3rd January 2020
  • Good range and excellent knowledge. Helpful and friendly.
    Mr Craig, Emsworth - 3rd January 2020
  • Great service, item well packaged and delivered quickly. Would buy from again due to the excellent service.
    Mr Whitfield, Cardiff - 2nd January 2020
  • These guys really know their stuff and have given me excellent service both when purchasing items, and fixing my broken speakers. Good prices too !
    Mr Benson, Chipping Campden - 31st December 2019
  • Ordered online. Superb customer service, great communication, kept informed of how and when the items would be delivered. No problem recommending Audio T.
    Mr Pearmain, Harlow - 31st December 2019
  • Andrew and Andy in the Swindon store give excellent advise and are a credit to Audio T
    Mr Pearce, Swindon - 30th December 2019
  • Andy from your Swindon store always goes the extra mile to provide customer satisfaction. Once again I was very happy with my purchase and installation.
    Mr Gunter, Swindon - 30th December 2019
  • Efficient and friendly service from the staff at AudioT Swindon. After sales advice was very good and they sorted out my questions for the manufacturer quickly and completely. Only thing is that the status of dispatch and delivery could be better, but when I enquired, the full status was provided.
    Mr Grant, Sandhurst - 27th December 2019
  • I have bought a number of items from Audio T and have been delighted with the service and help provided on each occasion. Knowledgeable staff and a good range of equipment and accessories to choose from.
    Mr Ashley, Brighton - 27th December 2019
  • Really great, even offered a retrospective price match - £100 refunded!
    Mr & Mrs Mitchell, Cardiff - 27th December 2019
  • I have used Audio T at Portsmouth for many years. The staff are always friendly and helpful and have good product knowledge being enthusiasts themselves. During demonstrations I have found them to be patient where I have wanted to try other equipment, swapping back and forward between them. I recently bought some Chord Shawline X speaker cables, which had to be made up in the shop on order. They were very prompt with the order and they were available for collection a couple of hours later. I would recommend them whole heartedly.
    Mr Dent, Fareham - 26th December 2019
  • Audio T Southampton have been regular supplier of my HiFi requirements and in particular John has made several visits to my home and basically I just trust his advice. He assesses my HiFi needs and budget and end results exceed my expectation.
    Mr Dorey, Salisbury - 22nd December 2019
  • Very helpful at every stage.
    Mr Coleman, Alresford - 20th December 2019
  • Fantastic team of experts in their field of Hifi I have used the Portsmouth branch for about twenty years now and have had nothing but brilliant service. Nothing to much trouble hope they continue for meny years to come.
    Mr Hearn, Havant - 19th December 2019
  • Very helpful staff, who are not about a quick sale but a right sale for the customer
    Mr Kent, Portsmouth - 16th December 2019
  • I found Audio T staff to be very helpful and welcoming, it was a pleasure visiting the shop and having a demo of the product I was interested in buying. I shall be visiting again in the next few weeks to possibly making another purchase.
    Mr Turasz, Swindon - 9th December 2019
  • I received exceptional support from Simon Walker and the team at AudioT Reading. Selecting the appropriate system for the specific room felt much closer to being mentored than being sold to. The Audio Note system is so detailed, seeking out what was recorded well. It is like discovering my vinyl collection all over again. Five stars are simply not enough !
    Mr Points, Beenham - 9th December 2019
  • Audio T Manchester staff, helpfull and very patient providing help and advice and very open and honest about components strengths and weaknesses. I would recommend them to anyone and it was worth a tedious train ride to get to them.
    Mr Towers, Preston - 29th November 2019
  • Hefin, store Manager at Cardiff is so knowledgeable and offers friendly, sound advice.
    Mr Hughes, Margam Park Vill - 29th November 2019
  • The staff at Audio T couldn't have been more helpful. They provided me with excellent advice. Their recommendations, with regard to the equipment I purchased, were unbiased and honest. I am sad to see that this branch of Audio T has closed down; it was the only proper hi fi shop in the town and I shall miss visiting them. Even if I just popped in for some advice they had the time to talk to me and I have purchased a lot of equipment from them over the years.
    Mr Cragg, Preston - 25th November 2019
  • Great staff and great help. Thanks again for everything Brad. Customers for life!!
    Mr White, Portsmouth - 23rd November 2019
  • Very happy with Audio T & the Manchester branch. The staff are pleasant and knowledgeable. The product range is strong & I’m happy to continue to give them my custom when possible.
    Mr Pegrum, Manchester - 22nd November 2019
  • Very helpful staff, good communication, very quick to complete my order. Knowledgeable and answered my questions immediately. It’s refreshing to find a retailer that’s happy to chat hifi even when they know you aren’t buying immediately.
    Mr Santacroce, Swindon - 22nd November 2019
  • I've always been impressed with the customer care exhibited by the staff in the Headington branch of Audio T. They have a relaxing and 'no pressure' attitude that inspires confidence. On this occasion, they went well beyond my expectations and to say I'm pleased with my rebuilt/upgraded Linn LP12is an understatement. Well done and thank you.
    Mr Mccabe, Oxford - 15th November 2019
  • Excellent advice & guidance in buying a new Dolby Atmos enabled Denon sound system... kudos to the staff who had endless patience for my endless questions!
    Mr Keen, Swindon - 14th November 2019
  • All of the Audio T Brighton team are extremely knowledgable, helpful with advice and courteous to a fault. You feel that you are with music enthusiasts and are never made to feel pressurised into making a purchase.
    Mr Moseley, Hove - 13th November 2019
  • Hugely knowledgeable, experienced and appropriately opinionated - just what you need when splashing the cash so as to not cockup your hard earned spending decisions.
    Mr Young, Wokingham - 12th November 2019
  • The service at Audio T is exemplary - both their advice over the phone and assistance and manner in the shop itself. I have recommended Audio T to all my friends who are looking into audio purchases.
    Mr Page, Penarth - 11th November 2019
  • excellent service from John who understood my requirements and installed and set up my tv providing a very professional service.
    Mr Bowles, Eastleigh - 11th November 2019
  • Really helpful and friendly staff. Installation of the new system was included and the result is a very pleasing and up to date system.
    Mr Elcock, Bristol - 10th November 2019
  • A great service from staff who will go the extra mile
    Mr Waters, Southampton - 6th November 2019
  • Good knowledgeable advice, not pushy. Andrew in the Swindon shop was very professional and i was pointed in the right direction and could not be happier with the service i received.
    Mr Stirling, Chippenham - 6th November 2019
  • Good service with time for comparative demos of other products on my short list, helpful and friendly.
    Mr Slater, Craven Arms - 4th November 2019
  • First rate service - answered all my queries promptly and then kindly fitted the non-standard stylus to the Rega P2 tone arm for me before despatch, and advised on stylus pressure gauge and appropriate setting
    Mr Gwinnell, London - 3rd November 2019
  • Very knowledgeable, helpful and patient. Good products and allowed us to listen to different systems and speakers.
    Ms Jolly, Hove - 2nd November 2019
  • The staff at Audio T were fantastically helpful and actually when I rang to enquire about the B&W formation flex didn't even have one on stock as I was so recently released, so they did everything they could to track one down for me. Even on the day I went in to purchase it the help continued as I was a little skeptical about a product that so new, I was not sure it would live up to the standards I expected (I was not disappointed with the product one bit). However the sales man who served me in the shop gave me the ability to listen to the one they had received in for display purposes and even suggested too me that I pay for and trial the display model for a week and I liked it he would let me come back in and pick up the brand new. Confident I was going to be happy with my purchase I did not take this option and just brought the brand new one. However, even having the thought to make the comment to me just struck me as fantastic service from this person. Friendly, Professional and helpful service from start to finish. I am sure we have all found times where we are buying something we want to ask questions about and do not want to be made to feel stupid or like its a silly question. I felt like some of the questions I was asking may have been although I was never made to feel this way with anything I asked or any concerns I wanted addressing. Great team thank you for all the support received
    Mr Morris, Gosport - 27th October 2019
  • As always, above and beyond.
    Mr Williams, Cefn Coed - 24th October 2019
  • Very helpful and easy to get assistance from when there is a query.
    Mr Upton, Romsey - 21st October 2019
  • John and the guys at the Headington store are forever helpful. I have been a customer for almost 9 years and have never had anything other than first class service. A great store and team. Thanks!
    Mr Callaghan, London - 20th October 2019
  • Very helpful and the loan of dac clarified the need to purchaze
    Mr Bowman, Penarth - 19th October 2019
  • Great help from Max and James in arranging for home auditioning of a Naim Supercap on a couple of occasions before I decided to go ahead with the purchase.
    Mr Collinson, Bristol - 19th October 2019
  • A second purchase this year and once again down to the individual serving me - knowledgeable and although presented with a slightly different solution required was able to offer thoughts and options which resulted in finding a perfectly acceptable solution. The individual is a credit to his organisation - thank you.
    Mr Barker, Swindon - 18th October 2019
  • I have used a number of good quality Audiophile shops over many years, Audio T offer good advice and a good quality range of products which is why I drive 1.5 hours from Milton Keynes to Audio T.
    Mr Cary, Newport Pagnell - 14th October 2019
  • Whilst I've been a reasonably good customer of Audio-T Swansea, the level of service has been astounding, for which I am truly grateful. Thanks Chris!
    Mr Mott, Carmarthen - 14th October 2019
  • Very helpful staff
    Mr Isaacs, Swindon - 14th October 2019
  • Helpful, attentive and hugely well informed staff. Second to none for all levels of Hi fi decision.
    Mr Simpson, Brighton - 13th October 2019
  • The Cardiff staff were excellent in all ways. Very helpful, well-informed and welcoming. I wouldn’t dream of going anywhere else.
    Mr Beynon, Ammanford - 13th October 2019
  • All the staff were extremely helpful and very knowledgeable about the products. Great advice, highly recommended.
    Mr Biggins, Salisbury - 12th October 2019
  • Friendly service. Gave me a good demo of the product and gave me advice about other products I'm looking to get in future. Will use again!
    Mr Hall, Waterlooville - 7th October 2019
  • Great people to work with. Interested and quick to deliver. I bought the product which didn’t work for me through media hype - not their fault.
    Mr Cooper, Derby - 7th October 2019
  • Excellent service. I cannot praise Chris and John from the Headington shop enough - their service and help and advice has been first rate. Everything I could have hoped for.
    Ms Porter, Oxford - 6th October 2019
  • staff were very helpful & knowledgable
    Mr Brudenell, Portsmouth - 3rd October 2019
  • I phoned before I left home and asked if they had in stock the plus model which they did and put aside for me when I got there wanted to make sure I was buying the right model and asked some questions but salesman didn’t seem that interested in answering my questions and just wanted me to buy what I had put by, I did buy turntable and left, Wife outside even remarked he didn’t seem interested shame as I am now looking for a amp, CD player and speakers Gary
    Mr Howard, Letchworth Garden City - 30th September 2019
  • Great service, knowledgeable and not pushy.
    Mr Evans, Brentwood - 30th September 2019
  • My second purchase from Audio T and doubtless, it won't be the last. Staff are always helpful , informative and friendly over the phone. Highly recommended by this customer!
    Ms Hitchins, Penzance - 29th September 2019
  • great service sorted the various problems very quickly and efficiently
    Mr Monnery, Southsea - 29th September 2019
  • Fantastic service - customer focused - never hid behind techie talk. s
    Mr Whant, Marlborough - 26th September 2019
  • Great support and advice - outstanding.
    Mr Byren, Oxford - 23rd September 2019
  • Great service as always. Wiring diagram provided to me was perfect.
    Mr Connochie, Fareham - 23rd September 2019
  • Reliable, best prices and knowledgeable. I will definitely buy from them again
    Mr Markey, Alton - 23rd September 2019
  • Really friendly staff and amazing service
    Mr Trigger, Crewe - 21st September 2019
  • As always brilliant service, clear advice and a great result
    Mr Daw, Pewsey - 20th September 2019
  • Bought a Rega Planar 3/Elys from Brentwood store, excellent service and although the colour option I chose was out of stock, it was there for me in a couple of days. When I arrived, what set up could be done was done, and I was briefed on the final things to do when I got home. The turntable was repackaged. Really pleased, and pleased with the item too.
    Mr Geary, Colchester - 15th September 2019
  • Helpful staff
    Mr Funnell, Warlingham - 15th September 2019
  • I have been a happy customer of Audio T for many years (since the mid 80s), I love the fact that you get unbiased advice and no pressure to buy. In all of my purchases from them I have never been disappointed. I would thoroughly recommend them to anyone serious about listening to music.
    Mr Perkins, Swindon - 13th September 2019
  • There is never - very good - it is always outstanding.
    Mr Ware, Swansea - 12th September 2019
  • Would like to say thank you for your great service .made me feel very welcome at the Swindon store a few weeks ago . along with making me very sure of what I needed for my home cinema sound . was not pushed in to buying the wrong units .and very good to know that if there was any issue .I could go and talk to a member of your team when your store was open and they would be happy to help .Keep up the good work . Thank you from Presenter Adrian Gough .
    Mr Gough, Swindon - 12th September 2019
  • I have bought from AudioT for years.They are very professional.They make me feel like family.They don’t rush you and give you insight to the product you are buying
    Mrs Carter, Barnham - 8th September 2019
  • Knowledgeable and very helpful information from Audio T personnel who were able to give advise on use on the unit as well as connectivity to other equipment/music services.
    Mr Meyer, Abergavenny - 6th September 2019
  • Outstanding service and great products
    Mr Reardon, Pontypridd - 2nd September 2019
  • Good service excellenct advice.
    Mr Hunter, Cirencester - 1st September 2019
  • Excellent service. Enthusiastic and knowledgeable staff who, more than anything, seem to want you to be happy with what you buy. And I am. Very.
    Mr Hatter, Bristol - 1st September 2019
  • Friendly, knowledgable and straight forward. Ive been a customer for over 10 years and reccomend
    Mr Vale, Manchester - 30th August 2019
  • Really great personal service when I ordered the amplifier over the phone.
    Mr Briggs, Northampton - 30th August 2019
  • I have just upgraded my whole hifi with Audio T. The service and advice received has been first class and all the recommended products the Rega Elex-R, Apollo R, Planar 3, Arcam Phono Stage, Neat Acoustic Motive SX1 and all the cables and performing brilliantly. The system has bought new listening joy to my substantial existing vinyl and CD collection and has resulted in me hunting down some brilliant new bands on vinyl. As the system runs in the listening experience just gets better and better. I can’t thank the team at Audio T in Cheltenham enough, true 5 star service.
    Mr Salter, Oxford - 29th August 2019
  • Alan and John have years of knowledge and passion of how to get the best out of your hi-fi. They offered me a demo and spoke extensively about the sonic benefits of a power amplifier. You will be well looked after, as soon as you walk through the door of Audio T.
    Mr Deering, Eastleigh - 29th August 2019
  • Great service from Audio T Swindon as always.
    Mr Anderson, Swindon - 25th August 2019
  • I was very satisfied with the service that I received from the Audio T staff. They listened to what I wanted from a new record deck (upgrade and price range) and took care with their recommendation to match my existing amplifier and speakers. As you would expect from a specialist retailer like Audio T, they made me feel welcome and were very attentive while I was auditioning. You just know when you are dealing with enthusiasts!
    Mr Pine, Brentwood - 24th August 2019
  • Very helpful staff. We were given great advice and even though we had a problem with the record player they sorted it out without an issue.
    Miss Roe, Basingstoke - 23rd August 2019
  • I wanted a REGA Brio and this was my first purchase from Audio T. I was invited to listen before buying and cannot fault the service I received. All in all a very pleasurable experience!
    Mr Webb, Swindon - 23rd August 2019
  • Excellent, professional fast service. Cannot fault. Thank you
    Mr Hartland, Llanelli - 23rd August 2019
  • Used branch in Preston. Gavin,Ian and Andy all very helpful and knowledgeable. Had few queries to help me get started and all advice given patiently. Have issue with DAB radio which they are investigating for me. Special thanks to Gavin for delivering and setting up system.
    Mr Brownlee, Leyland - 16th August 2019
  • As always the team in Brighton, Julian, John & Paul showed the greatest patience and determination to ensure that I was fully satisfied with my purchase, even to the extent of liaising with Rega, Southend (Rob Hall) to get the tonearm cables extended. I can't fault them, many thanks.
    Mr Davey, Littlehampton - 12th August 2019
  • My go to hi fi store - helpful and knowledgeable staff Big thanks to the team
    Mr Cohen, Manchester - 12th August 2019
  • Great service at the Manchester store
    Mr Smith, Cheadle Hulme - 11th August 2019
  • Easy online purchase and delivered as promised.
    Mr Robinson, Lancaster - 9th August 2019
  • Audio T have never failed to deliver great customer service. I have purchased equipment from a couple of their stores and always found them to be really helpful and most importantly patient.
    Mr Page, Reading - 5th August 2019
  • Found them to be very personable and felt their advice to be very sound. Came away with everything I needed.
    Mr Smith, Milton Keynes - 4th August 2019
  • Excellent service, very accommodating and the install went easily Thanks Mike
    Mr Viercant, Llandudno - 3rd August 2019