At Audio
T we respect the privacy of visitors to our website (www.audio-t.co.uk). This
policy is concerned with how we collect information, what we do with it and
what controls you have over your personal information.
1. Our contact details
Name:
Audio T (UK) Ltd
Address:
19 Old High Street, Headington, Oxford OX3 9HS
Phone
Number: 01865 759020
E-mail: info@audio-t.co.uk
Our data
controller is: Tony Revelle
This
Privacy Policy was last updated on 22nd April 2020
2. The type of personal information we collect
We
currently collect and process the following information:
·
Your full name
·
Your address
·
Your contact telephone number
·
Your email address
3. How we
get your personal information and why we collect it
Most of
the personal information we process is provided to us directly by you for one
of the following reasons:
·
To set up an Audio T (UK) account
·
To make a transaction
·
To have the goods you purchased delivered
·
To subscribe to our newsletter
When you
visit our website we collect your Internet Protocol (IP) address and cookie
identifiers. This allows us to use services such Google Analytics to track
website usage which helps us improve our website. This information is anonymous
and cannot be used to track individuals.
For more information on the
cookies we use please view our cookie policy. This will also tell you how you
can disable them and remove them from your computer.
4. We use the information that
you have given us in order to carry out the following tasks and functions:
·
To administer your Audio T (UK) account
·
To register you as a new customer
·
To identify you as an existing customer
·
To process your transactions
·
To manage your payments and credits
·
To collect and recover money owed to us
·
To deliver your goods
·
To administer and protect our website
·
To use data analytics that improve our website and
our marketing services
·
To notify you of promotions and services offered by
Audio T (UK)
5. Under the General Data Protection Regulation (GDPR), the lawful basis
we rely on for processing this information are:
(a) Your
consent.
You are able
to remove your consent to our services at any time. You can do this by changing
the privacy settings in your Audio T account profile, or by contacting us
either:
·
In
writing: Tony Revelle, Data Controller, Audio T (UK) Ltd, 19 Old High Street,
Headington, Oxford OX3 9HS
·
By
email: info@audio-t.co.uk
·
By
telephone: 01865 759020
(b) We have a
contractual obligation. For example you enter into a contract with Audio T (UK)
when you purchase goods from us and therefore it is necessary for us to process
your information in order that we can successfully carry out that
contract.
(c) We have a
legal obligation. This means processing your personal data where it is
necessary for compliance with a legal or regulatory obligation that we are
subject to.
(d) We have a
legitimate interest. By this we mean the interest of conducting and managing
our business to provide you with the best customer service, advice on the
products you want to buy and the most secure experience when buying them. You
can obtain further information about how we assess our legitimate interests
against any potential impact on you in respect of specific activities by
contacting us. Please refer to our contact details at the top of this policy if
you wish to contact us.
6. Sharing your information with other
organisations
We do not
share your information with any other organisations or individuals unless we
are obliged to by law, for example: for purposes of national security, taxation
and criminal investigations.
We will
never sell or rent your personal information to other organisations.
7. How we store your personal information
Your
information is securely stored with Audio T (UK) and accessed only by those
personnel who are authorised to handle your data. All sensitive data on our
website is encrypted. This includes the personal information we collected from
you or which you gave us as detailed under section 2 of this privacy policy.
You can check the security of your connection by clicking on the ‘padlock’ icon
in the URL entry/search bar of your browser.
Our
website is hosted on servers based in the UK and whilst neither we nor they can
ensure that any website is 100% safe from all cyber threats, regular checks are
carried out to ensure its ongoing security.
We need
to keep the personal information we collect from you so that we can fulfil the purposes for which we collect it. We also need to ensure that we keep
it for the purposes of satisfying any accounting, legal or reporting
requirements. This is likely to be for a period of seven years but may be
longer.
Once we no longer need it, we will dispose this
information by shredding any hard copies and permanently deleting your
information from our digital drives.
8. Your data protection rights
Under
data protection law, you have rights including:
Your
right of access - You
have the right to ask us for copies of your personal information.
Your
right to rectification - You have the right to ask us to rectify personal information you
think is inaccurate. You also have the right to ask us to complete information
you think is incomplete.
Your
right to erasure - You
have the right to ask us to erase your personal information in certain
circumstances.
Your
right to restriction of processing - You have the right to ask us to restrict the
processing of your personal information in certain circumstances.
Your
right to object to processing - You have the the right to object to the
processing of your personal information in certain circumstances.
Your
right to data portability - You have the right to ask that we transfer the personal information
you gave us to another organisation, or to you, in certain circumstances.
You are
not required to pay any charge for exercising your rights. If you make a
request, we will respond to you within
one month of receiving your request.
Please contact us at info@audio-t.co.uk or call us
on 01865 759020 if you wish to make a request.
9. How to complain
If you have any concerns about
our use of your personal information, you can make a complaint to us at Audio T
(UK) Ltd, 19 Old High Street, Headington, Oxford OX3 9HS.
You can also complain to the
ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s
Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number:
0303 123 1113
ICO website: https://www.ico.org.uk