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Why Audio T

Audio T are the UK’s leading specialist retailers of Hi-Fi and Home Cinema equipment, run by four hands on directors. By far the longest established group in the country, we were founded in 1966 and celebrated our 50th anniversary 4 years ago! We sell exciting products guaranteed to provide you with a system that will thrill you for years to come.

We stock all the key brands so we can give you impartial advice on what’s best for your needs. We only stock products that offer high performance and value for money whatever your budget, chosen by staff who have the knowledge that comes from being genuine enthusiasts.

What Audio T is not, is a chain of stores all selling what central buyers tell them to. All Audio T stores are different and are run by enthusiasts for other enthusiasts and anyone who wants an honest opinion in these days of boring uniformity.

We like to build relationships with our customers that see them using our expertise over many years.

Price Promise

Though Audio T are widely considered as the most reputable stores in the country, the Audio T Price Promise means you can buy with confidence knowing you will have the best combination of service and value for money.

Home Loans

We can arrange home loans of equipment (subject to status) and also home demonstrations, especially for those customers who find travelling difficult. This is subject to arranging a mutually agreeable time and there is usually no extra cost involved (subject to the travelling distance).

Audio T Online

We are happy to ship goods to you free of charge (not including next day or Saturday deliveries). There is a fixed £4.95 charge if the order is below £50 and we only ship to the UK mainland. All items are subject to availability and we will give you the best information we can on anticipated delivery dates. Please call or email us for prices or to discuss anything you are unsure about.

Our online shop also offers a “Click and Reserve” service for customers to reserve items for in-store collection and payment. When you come to collect we are more than happy to discuss your order to make sure you have ordered the right thing for your system.

Demonstration Rooms

Independent journalists always give the same advice about buying Hi-Fi and Home Cinema - find yourself a good dealer and listen to the products for yourself. Everyone can see and hear the difference between equipment so don’t think you need to be an ‘expert’. A pair of appreciative eyes and ears are the only qualifications necessary when it comes to choosing a good system. So please contact your local Audio T store to arrange a demonstration.

Installation

We are always keen to give you the benefit of our long experience in setting up and positioning equipment to get the very best out of it. We think you will be surprised at just how much difference a professional installation can make – be it correct rack building, cable dressing or just loudspeaker placement – this expertise can dramatically improve the sound and is part of the skill set you are tapping into when you buy from Audio T.

Authorised Dealers

We are authorised by the manufacturers to sell all the products we stock. This means we have trained staff who know what they’re talking about. We have an after sales service you can count on: our warranty is backed up by the manufacturers and we can arrange the repair of items efficiently if they go wrong. We are also happy to answer any ongoing technical queries you may have.

We also allow you to upgrade your purchase to something better for up to 30 days, at no cost penalty provided the returned equipment is in perfect condition, complete with all packing and instructions (excludes clearance items and special orders).

Guarantees

We honour all manufacturer guarantees and are happy to answer on-going technical queries. Guarantees normally exclude consumables such as drive belts, laser assemblies, styli and lamps.

Retra

We are represented by the radio, electrical and television retailers’ association and are one of their highest quality independent retail chains. Conforming and in some cases exceeding their stringent Code of Practise, we guarantee the highest standards in our levels of service.