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Why Audio T

Audio T are the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with twelve bricks & mortar stores across England and Wales. First founded in 1966, we offer over 50 years worth of experience and expertise. Run by four hands on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect shopping location for enthusiasts looking for an honest and unbiased opinion.

We stock all the key brands so we can give you impartial advice on what’s best for your needs. We only stock products that offer high performance and value for money whatever your budget, chosen by staff who have the knowledge that comes from being genuine enthusiasts.

What Audio T is not, is a chain of stores all selling what central buyers tell them to. All Audio T stores are different and are run by enthusiasts for other enthusiasts and anyone who wants an honest opinion in these days of boring uniformity.

We like to build relationships with our customers that see them using our expertise over many years.

Price Promise

Though we are widely considered as the most reputable stores in the country, our 'Audio T Price Promise' means you can buy with confidence knowing you will have the best combination of service and value for money. Should you find a cheaper price elsewhere, be sure to contact us

Home Loans

We can arrange home loans of equipment (subject to status) and also home demonstrations, especially for those customers who find travelling difficult. This is subject to arranging a mutually agreeable time and there is usually no extra cost involved (subject to the travelling distance).

Audio T Online

We offer 'free next working day' delivery on hundreds of products to UK mainland (not including Saturday deliveries - For orders below £50 there is a fixed £4.95 delivery charge). All items are subject to availability and we will try our best to give you the most accurate delivery dates. Please call, email or use our contact form for prices, ETAs or any other enquiry you may have. We also have a 'Live Chat' feature on our website that you will find on the bottom left hand side of the screen.

Our website also offers a “Click and Collect” service for customers to reserve items for in-store collection and payment from their Local Branch. Our passionate staff will be more than happy to discuss your order to make sure you it is the right equipment for you.

Demonstration Rooms

Independent journalists always give the same advice about buying Hi-Fi and Home Cinema - find yourself a good dealer and listen to the products for yourself. Everyone can see and hear the difference between equipment so don’t think you need to be an ‘expert’. A pair of appreciative eyes and ears are the only qualifications necessary when it comes to choosing a good system. So please contact your local Audio T store to arrange a demonstration.

Installation

We are always keen to give you the benefit of our long experience in setting up and positioning equipment to get the very best out of it. We think you will be surprised at just how much difference a professional installation can make – be it correct rack building, cable dressing or just loudspeaker placement – this expertise can dramatically improve the sound and is part of the skill set you are tapping into when you buy from Audio T.

Authorised Dealers

We are authorised by the manufacturers to sell all the products we stock. This means we have trained staff who know what they’re talking about. We have an after sales service you can count on: our warranty is backed up by the manufacturers and we can arrange the repair of items efficiently if they go wrong. We are also happy to answer any ongoing technical queries you may have.

We also allow you to upgrade your purchase to something better for up to 30 days, at no cost penalty provided the returned equipment is in perfect condition, complete with all packing and instructions (excludes clearance items and special orders).

Guarantees

We honour all manufacturer guarantees and are happy to answer on-going technical queries. Guarantees normally exclude consumables such as drive belts, laser assemblies, styli and lamps.


The Bristol Hi-Fi Show

As well as being the country's leading specialist retailer in our field, we are proud hosts of 'The Bristol Hi-Fi Show’, the UK’s largest and longest running event for Hi-Fi and Home Cinema, now in it’s 34th Year. With an abundance of exhibitors from across the industry, the show offers patrons a chance to experience the equipment first handed talk to the manufacturers. You will also find a host of first-look product launches, exclusive deals, offers and competitions.

Retra

We are represented by the radio, electrical and television retailers’ association and are one of their highest quality independent retail chains. Conforming and in some cases exceeding their stringent Code of Practise, we guarantee the highest standards in our levels of service.