Audio T in Cheltenham is run by true enthusiasts and really nice helpful people. A great service as usual and a special thanks to Andy, you are a top guy.

These guys know what they are taking about. Made it very quick and easy to decide based on your budget.

Excellent service

Excellent Customer Service from Farid, Andy and Jon at the Cheltenham store.

AudioT Cheltenham lent me a demo amp for a long weekend - very easy to arrange by phone direct with the Cheltenham branch (don’t bother with the online contact form - deal with actual people directly!) Then simply exchanged for a new one when I brought the demo unit back. I can’t imagine how it could have been simpler!

Five star service wonderful help and support. Thank you for all your help.

Very helpful over phone. My TT is 30 years old but I said I wanted a cartridge upgrade. They made no attempt to push me into replacing the TT. When I do I will go back to them. No charge for fitting it. Dropped the TT off and it was done in 2 days. They identified a minor fault with the anti-skating that couldn't be fixed but told me it wouldn't affect the performance of the new cartridge. Still no pressure to buy a new TT. I like that integrity !

The service I received from Audio T was exceptional. Thank you.

Excellent advice and service

Item purchased by phone and arrived quickly during these difficult times. Friendly service from Audio T at their Cheltenham Store.

Really knowledgable and helpful staff ,

excellent service, delivered as agreed.

Audio T Cheltenham proposed and installed an impressive audio system after careful analysis of my needs and of the intended location for the system.

Took my Naim Uniti to the Cheltenham store for repair/service and, after talking to staff, also bought a new Zen Mk III music server as a replacement for my ageing Naim Unitiserve.,,,,

I had excellent support at home to identify a faulty product and supply a replacement. The lack of a decent manual gives us all problems. The online version is useless.

Audio T are a great team who consistently provide outstanding advice, service and customer care.

Excellent service and help from Farid in the Cheltenham store. No hard selling or pressure - it's always a pleasure to do business.

Excellent service from the team in Cheltenham, good advice, plenty of time to test various bits of kit, good banter from Andy , John and Barry, both the store and team are highly recommended.,

Only one word outstanding

Sadly, my first Marantz PM6006 had a faulty (annoyingly intermittent) headphone socket but I was given a replacement without any fuss. Excellent outlet. Friendly staff. Would definitely use again......just a shame that my "local" outlet is in Cheltenham!

Outstanding service from all of the staff at Cheltenham. Andy and the team were very professional and listened to our needs. Demo was out standing spent loads but worth it. We have been an Audio t customer when in the south when camberley had audio t in and again the best hifi shop in the country. You would not get this service any where else. Again outstanding,will visit again to test out turntables thanks Mr & Mrs Kite

Very knowledgeable, easy to find what we were looking for. Very pleased with product

Excellent service

These guys really know their stuff and have given me excellent service both when purchasing items, and fixing my broken speakers. Good prices too !

Good service with time for comparative demos of other products on my short list, helpful and friendly.

Good practical advice Staff very knowledgeable and helpful

I have nothing but praise for the Cheltenham Audio T team. Jon, Farid and Andy have provided fantastic service for me over many years but more importantly have demonstrated great care in their advice and recommendations. It is obvious that they are not just trying to make a quick sale but build long term relationships with their customers. They always make me welcome and you are treated like a friend not just a source of sales revenue. Ive recently bought several items from them and whether your spending thirteen thousand pounds on a new Naim streamer or just thirty pounds on small accessories, the service is the same. Jon Finch their manager is one of the UKs leading experts on turntable set-up and has always bent over backwards to accommodate my needs. They will frequently give honest advice which deters you from making purchasing mistakes - it isnt always the most expensive or fashionable solution you need!! They are never slaves to audiophile upgrade obsession or one brand “religion” which Ive experienced at some other dealers. I particularly like their ability to tap into their network of other AT shops for the loan of products for trial. Your not just walking into a shop and seeing whats on display. Normally if you want to demo something they haven't got you can be sure that one of their other shops has and will send it over to them within a few days. Ive had ocassions where Ive popped in to ask about something and within minutes they are speaking to the manufacturer or industry contacts and answering my query or arranging a loan product. All in all a great team, always cheerful and a pleasure to visit.

Again I have had very good support from the Cheltenham Branch. So no complaints at all.

I have had no need for specialist help until our 20+year old music system consisting of Denon amplifier, cd player, double tape and a revolver turntable began to develop faults. I took the faulty units to Audio T where the turntable and cd unit wee checked. The former was declared healthy but the cd was dead. All this was done on the spot very willingly and cheerfully. There was no pressure for sales but following discussion I purchased a replacement Denon cd unit and was not charged for their time and service

Very helpful in setting up a system for me to listen to in their Cheltenham shop. Outstanding service in delivering my new system direct to my home - due to having another call to make in the area. Definitely "above and beyond" and much appreciated.

Relevant technical advice clearly explained. Products demonstrated appropriately with competent and professional installation service provided

The staff at Audio T in Cheltenham were extremely helpful, knowledgeable and professional. I would recommend their services without question. A big thanks to Jon and Farid for all of their assistance in sorting things out for me.

Fantastic service. Kind and helpful staff.

Always helpful and knowledgeable about their products and your requirements.

Just brilliant service from the Cheltenham team. Interested informed and genuine oh and they know hifi! Cannot recommend them highly enough Thanks guys!

Very friendly support staff in shop( boss a bit grumpy). Set up my deck for me, thanks.

very knowledgeable and helpful. a quick demo, with their recommended speakers and I was satisfied.

Just had an LP12 service and a new cartridge fitted. Whole process was done very well and Jon at the Cheltenham store was really friendly and helpful.

Excellent personal service

Top rate service in all respects. Will certainly use them again !!

Easy, friendly, no fuss service, recommended

Great support and service from Cheltenham office staff. Quick to help and resolve an issue I had. Always responded to enquiries promptly and professionally/

AudioT Cheltenham always give a superb service. Great advice and a relaxed environment. You genuinely feel that they know the product and tailor their advice to the individual.

Audio speaker cables made to order while I waited. Excellent product, excellent service.

Always helpful and keen to offer an audition of equipment. Helped out with some expertise on two hardware issues

Great, nothing too much trouble.

I dealt with Jon and Farid. Both were very helpful and provided sound advice (pun intended) supported by the home trial facility. This enabled me to get the right equipment considering the new component in the context of my system and future aspirations. Highly recommended.

Excellent responsive service

Hi Fi is one of the few remaining areas, where you really need to try/listen to the product before you buy. In my case this was not possible, but the people at Audio T ran me through all the options, explained the pitfalls, and once settled on what I needed quickly arranged payment and despatch. All in all a very good service - I will use these people again.

The staff (Audio T, Cheltenham) were knowledgeable, friendly, and extremely helpful. They seemed happy to deliver stuff to my home and help set it up. Nothing was too much trouble. I cannot praise them too highly.