As usual the staff And service at Audio T were impeccable. They are always pleased and patient to have a conversation about any products. The upgrade to my P3 was done exactly when they said it would be and they even checked the balance of the tone arm. Excellent.

Always a joy in this shop. Allowed to take home both Rega MM and A2D to compare with my own kit. Many thanks.

Fantastic service from Mike at Manchester, original unit had a fault and after just a phone call he arranged for a replacement to be sent and collection of the faulty item. It's the after sales support that really counts when buying a product.

My interaction with Audio T staff members took place at the Bristol HIFI show 2020. Customer service was concise, friendly and rewarding considering the busy atmosphere. Considering they weren’t at ‘home’ in their own store , very professional!

Great people

Ace advice from these guys

I have been in the Brighton store a number of times and made purchases from Julian andJohn. I always find them engaging and helpful. I have a few more things on the list for this upgrade so I'll be back for more. Thank you gents

Very knowledgeable and helpful service was excellent would highly recommend them

Very knowledgeable and helpful.

Very friendly and helpful people, who talked me through the options and answered my questions in a straightforward way. I could not really have asked for a better experience, and I can wholeheartedly recommend them.

Thank you, as ever, for your patience, calm considered advice, for allowing me to listen to the equipment without telling me what i am hearing, for understanding my needs and for sharing in my delight and enthusiasm.

Friendly and knowledgeable staff. They took their time showing me the product and answered all my questions clearly and didn't push me to buy anything. Fast delivery and friendly installation. All good.

Service was absolutely second to none. I was given excellent advice and the installation was efficient and perfect. Thoroughly enjoyable and good experience all round.

My Linn deck was serviced and a new Addikt cartridge fitted. Deck sounds great and customer service was excellent with lots of advice on future upgrades. Definitely use this shop in future.

Friendly and very professional service from the team in Brighton. I would not hesitate to recommend to friends.

I have bought a number of items from Audio T and have been delighted with the service and help provided on each occasion. Knowledgeable staff and a good range of equipment and accessories to choose from.

All of the Audio T Brighton team are extremely knowledgable, helpful with advice and courteous to a fault. You feel that you are with music enthusiasts and are never made to feel pressurised into making a purchase.

Very knowledgeable, helpful and patient. Good products and allowed us to listen to different systems and speakers.

Helpful, attentive and hugely well informed staff. Second to none for all levels of Hi fi decision.

Helpful staff

As always the team in Brighton, Julian, John & Paul showed the greatest patience and determination to ensure that I was fully satisfied with my purchase, even to the extent of liaising with Rega, Southend (Rob Hall) to get the tonearm cables extended. I can't fault them, many thanks.

Very helpful, knowledgeable and sympathetic staff.

Great service allowed me to try a Rega Fono MM at home to see the difference with my system on a try-or-return basis which was very helpful. Also provided useful positioning advice re amp feedback to the cartridge.

excellent ,will use again

Really knowledgeable people who have a great way to make you feel relaxed. You don’t feel judged or intimidated by their knowledge and there is no hard sell. I was able to swop out some speakers after initial purchase and they went out of their way to pick up my new speaker choice and set up the equipment in my home and refused a tip as a thank you. Excellent people to deal with and very professional.

Big up Audio-t Brighton. Thanks to Julian, John & Paul I was contemplating upgrading my LP12 with a Lingo 4 and some Tiger Paw products. However, Julian suggested that for the potential cost outlay being considered, the Linn Radikal ought to be on my list. So, with the assistance and experties of turntablist John, I was allowed the opportunity to home audition Lingo 4, then Radikal followed by Klimax Radikal. Excellent service from John as this entailed repeated returns to the shop for him to dismantle and reinstall/set up my LP12 for each demo. This was a priceless service, as John and team patiently allowed me to listen to the different options on my own LP12 at home and in my system. Any problems or queries, the team are always on the end of the phone to help or just a chat about good music. Special mention to Paul for his help when I rang with an embarrassing question re the Klimax Radikal PSU, "Errr, How do you switch it on?" Anyway, having listened to the Lingo 4, then Akurate Radikal, I read on some forums that many audiophiles were claiming that the Klimax Radikal sounded even better than the Akurate. So with John's support I did some lengthy A/B comparisons with both PSU's at home and found that I agreed with the claims. Strange, as I an not using the Linn Phono stage, just the PSU and DC motor. The above then lead me to consider to push the boat out and try the Keel as well. Suffice to say that I have now upgraded my LP12 with Klimax Radikal and Keel and an buying a shed load of new records. Cheers guys

great service

The team at Audio T make it so easy with good advise and collection was effortless from the guys in Enfield.

Helpful and friendly - guys from rega suggested that I talked to them while I was at the Bristol hifi show - ordered my Rega turntable from them and came back to buy a phone stage from them too.

Came hear to buy a new turntable. The guys in store were really friendly helpful and knowledgeable. They were happy to suggest and demonstrate products without being pushy. I highly recommend giving them a visit.

Not for the first time, could I thank all the crew at Audio-T Brighton for their help in deciding on and installation of the Naim XPS2 DR. A 90 min demo of various combinations of kit was followed up by John bringing over the new box, re-installing the entire rack and giving advice on some future tweaks. I can also thoroughly recommend the Naim Hi-line interconnect. PS. The Muso Qb has been used every day since we bought it!

Fantastic to deal with.

Extremely professional and friendly service ,a pleasure to deal with . I should have had my deck serviced years ago the improvement is huge. Many thanks

Fantastic service - helpful, friendly & knowledgeable staff.

Audio T Brighton continue to offer considered and helpful advice for my Naim system over the years and were an automatic choice when I decided I wanted to add my first analogue source for nearly 34 years. My Rega Plana 6 is settling in nicely . I’ve also discovered the health benefits of sitting down listening and then getting up again to change sides creating a natural break to replenish my glass whilst listening to warm vinyl classic albums. Thanks Julian Barry And Paul.

Always prompt,friendly and dependable.The eventual outcome of any work carried out is,unfailingly,to enhance the quality of a system and so one’s enjoyment of it.

I found Audio T to buy my first Rega turntable. I found the guys to be incredibly helpful in every way, and I was made very welcome and given sound advice ( no pun!) I will definitely return & I would highly recommend Audio T in Brighton

Friendly, helpful service, Even called a taxi ffor me

Audio T are just down the road from Richer Sounds, about 150 yards. But I've never found Richer Sounds that helpful and when I found out that they don't open until mid-day I walked the 150 yards to Audio T which I've always wanted to use. The person who helped was excellent, his technical knowledge was ace and he even price-matched to Richer Sounds - no contest! Thanks You.

Audio T repaired and serviced my 30 year old Linn Sondek recently and fitted a new cartridge. Outstanding service and the deck is playing as good as when it was brand new. Really recommend these guys.

Great service, friendly helpful advice for a novice audiophile - def recommended

Very helpful and knowledgable.

Excellent customer service, I would highly recommended dealing with this company.

Went in to change cartridge on a P1 but came out with a P3 and a great big grin!!! Staff friendly and helpful and above all know their stuff!! Highly recommend the and will be going back for the power supply

After my order was placed, its progress was checked smoothly. An issue with a user option part (arm plate), correctly ordered but incorrectly supplied by the maker, was resolved within a day and had been checked and promptly re-ordered when the kit had been delivered to the shop. The guys at Audio-T in Brighton are always helpful and don't try to push too hard for a sale. They have always been ready to discuss someone's audio needs and provide equipment to get as close as possible to this.

Very good service from Julian, Paul, and others. I’m barely in the I-know-what-I-like category (beyond that is knowing and liking a good sound system when I hear one) but they were helpful and informative without being in the least condescending.

I have been dealing with the Brighton branch for years, I have seen the same staff there for all that time, a really good thing. They are pleasant, very knowledgable and very helpful. They give you a great confidence when choosing equipment. They are always my first choice go to when looking for new gear.

Very helpful

I’ve been visiting and buying Hi-Fi in the Brighton store (which used to be called Jeffries Hi-Fi), since the early 80’s - and it’s the same team of Julian, John and Paul. Excellent customer service, friendly team and good products. For example, they have ordered products in from manufacturers for me to dem in store and at home which is very helpful. I’ve recommended the store to others and brought a few friends into the store recently who have bought products from Rega, Naim and ProAc. Particularly recommended for buying, servicing or upgrading turntables as they are THE experts at setup. This is a proper Hi-Fi shop! I always enjoy visiting.

Excellent, friendly service, extremely knowledgeable, got our LP12 back better than ever. Took their recommendation for a new cartridge and was not disappointed.