Been a pleasure to work with Gareth at Reading Audio T to source a new turntable and phono stage. Excellent service, quickly found kit for me to home-demo and kept me updated once the order was placed. Highly recommended.

First time that I have used Audio T, but have been impressed with the level of knowledge and service provided.

Excellent Service from Gareth and Rob.

Found the staff extremely helpful from the initial demonstration to assisting with the set up of the product when delivered. They have also been helpful when contacted by phone. I cannot praise them highly enough, especially Gareth, who saw the whole process of buying these products with professionalism. I would willingly recommend Audio T to anyone interested in obtaining audio equipment

Much appreciated all the advice and assistance provided by Gareth in choosing a Rega Brio Amp recently. Clearly much expertise - and patience - offered with enthusiasm.

From home demonstrations to sales, Gareth (Reading branch) could not be more helpful. He consistently goes above and beyond any ‘normal’ service you might expect, and I have no hesitation in recommending his expertise at Audio T Reading.

Hello again

Brilliant service from Gareth at Audio-T Reading as ever who guided me to a fantastic pair of new speakers. He was knowledgeable, patient, not an iota of Hi-Fi snobbery when talking through the options, kept me informed of progress and provided great after-care. By far my best buying experience in this area. I highly recommend this shop.

I think Gareth is probably the most helpful, politest and patient sales person (and I 've met a few) I have ever come across, and a thoroughly decent bloke as well.

Excellent service. This was the first time ever I bought from AudioT and I have to say that the entire experience was very positive. At no point did I feel rushed or pressured into buying what I was planning to get. The staff were very professional and friendly, very patient with me, as they setup a demonstration for my selected units and let me spend there as much time as I needed to get the feel of the equipment. Overall, I am very satisfied, and I would highly recommend this store to anyone who wants to purchase Hi-Fi items. Thank you!

Excellent Service.

We have bought through Audio T before, but not for many years and we wondered if the service would be as good as we remembered it to be. We went to the Reading store.

Ive been dealing with gareth and ive got to say in the 35 years plus iv

Very helpful and knowledgeable staff. Plenty of time was allowed to make sure that I chose the product that best suits my needs.

Very helpful staff. Gareth at the Reading branch helped when I had problems setting it up when I first got home.

Gareth at Audio T made the whole upgrading of my HI FI an enjoyable experience. Very helpful and knowledgeable person.

Great service from start to finish. Excellent and informative listening session. Absolutely NO pressure to buy and when I eventually did my speakers were delivered by a staff member who lived close by.

Great service at your Reading store. Gareth was extremely helpful. I love my new Naim XS 3 amplifier. I would definitely recommend Audio-T. Thank you.

Service as usual was very good

Brilliant, friendly and efficient service. Helped me to choose what I wanted, didn’t try to over-sell to me, and even personally delivered my items to me. Many thanks.

Very helpful service, as ever. Good knowledge of the products.

Vast improvement from previous dealings, delivered a pair of discounted (value under £500) speakers. Very courteous. Which hasn’t been my past experience when I last bought 5k worth of Naim equipment, I felt I was buying frozen peas from Iceland.

Very professional friendly service thank you!!!!

Excellent service from Gareth at Reading. Helped with exploring different options and combinations. Extremely happy with the service and formed good friendship through the process.

Helpful & polite staff . Very good service . Would definitely recommend

Fantastic service. Really can’t stress that enough. Gareth at Reading was amazing to deal with, answered all my questions and gave me the confidence that I was making a purchase that was righ,t for,me.,Jus,t bri,lli,ant,.

Although the order I placed took a couple of months to fulfil the professionalism and support of the staff was exemplary. I felt Gareth went further than required to ensure my expectations were met even delivering the items to me himself.

So during a lockdown might not be the best time to select new hi-fi equipment! But over the course of a week in January, Gareth at Audio-T Reading spent over an hour on the phone with me, discussing the turntable, amp and speakers I was considering. I'm a bit of a newbie, but had done a fair amount of research in advance, and thought I knew what I wanted! But thanks to Gareth's patience and knowledge, I ended up upgrading my turntable choice and going with a different amplifier. I'm really happy with the resulting set up, I've had it 7 weeks now and it sounds great. And I am very grateful for the invaluable input and support I got from Gareth in making my decisions. And all at a good price too! Thanks

Brilliant shop really helpful staff and really nice, will definitely buy audio products off them again in the near future, really happy with the service buying and collecting the record player and phone stage was easy and stress free, they have a very good vast knowledge of audio equipment and give great suggestions on all Audio equipment, very happy with the service, staff, record player and phono stage.

I dealt with Gareth in the Reading store. He was obviously very knowledgeable but offered expertise at an appropriate level for me as I’m certainly no expert myself! I felt happy to trust his advice and so glad I did- I’m delighted with my purchase. The level of customer service was exemplary, I was kept informed at every stage of the ordering process and delivery was prompt. I can thoroughly recommend Audio T.

Service OK under difficulties.,

The service i received from Gareth at Audio-T (Reading) was absolutely first class.

Excellent service from Audio T as always!! Available for collect on time!

Audio T Reading were Ace. ,

Thoughtful, friendly, helpful and going the extra mile to resolve and then achieve better delivery schedules than manufacturers intially indicated..

Gareth at the Reading branch was an absolute pleasure to deal with. During the second lockdown all dealings were by telephone and he could not have been more personable, knowledgeable and efficient. He was courteous and did exactly what he said he would do bang on time. Highly recommended.

Gareth in Reading branch gave us the best service ever...so helpful, even with things being different with Covid restrictions ...( prior to lockdown )..he gave us so much time and assistance..going beyond just providing us with what we needed. Highly recommend audio T..

Unbelievable service. Helpful and reliable advice. Thank you.

Gareth & the team have been really fantastic with their advice and service when providing a new music server. With a few tweaks to cabling and the servicing of the turntable, this has made for a great new sound.

Great service.Friendly and knowledgable owners.

First class service. Very helpful. Will buy from again .

The guys took the time to get the kit I was interested in from another store and took whatever time I asked to allow me to listen to my sample tracks. They happily recommended alternatives to allow me to get a sense of what delighted me. I happily made a purchase after a couple of hours in their demo room. Thanks guys - would be very happy to return in future!!

Great service as always from all the guys at Reading, nothing seems to be too much trouble and they have an incredible enthusiasm for the equipment and the music.

Gareth at Reading was real great with steering my nicely through adding a NA NAP250-DR power amp and Wireworld block. Even if you audition in-store, you can never really tell exactly how things will perform in you’re own listening environment, although in my many years experience of Naim it never proves disappointing when upgrading as they suggest. He provided me with the confidence to increase my system investment by 50% more just for the power section, adding this to a Nova / Core / Spendor A4 combo. Enough confidence to change course from ex-demo to new. I needn’t have worried as it now sounds much more ‘grown up’, much better across dynamic ranges, tighter, more open etc... Ps. Sorted and issue with a missing PL Lite and in the process of looking at a slight blemish on the top RHS corner of front panel but there has been no hesitation in all this

The service was excellent, very focussed . I ended up with sound I wanted and cut box count

Very happy with my new speakers, stands and audio Streamer. I was given great advise and assistance through out the transaction and will definitely be going back for future goodies.

I received exceptional support from Simon Walker and the team at AudioT Reading. Selecting the appropriate system for the specific room felt much closer to being mentored than being sold to. The Audio Note system is so detailed, seeking out what was recorded well. It is like discovering my vinyl collection all over again. Five stars are simply not enough !

Hugely knowledgeable, experienced and appropriately opinionated - just what you need when splashing the cash so as to not cockup your hard earned spending decisions.

Good guidance and advice for a walk-in. Recommendation to upgrade to the larger amp was wise. Let me audition without booking too, which was nice as they had a booking due in at roughly the time I was there.

I was looking for a complete new system, including multi-room. The entire team in Reading were very good at knowledgeably steering me through a number of options, and patiently allowing me to compare and contrast a multitude of permutations. Simon was good at knowing when to push me towards a decision (otherwise I'd probably still be there making comparisons!). I'm delighted with the system I've ended up with - more expensive than I perhaps intended at the start, but I never felt under any pressure to do anything other than buy what I wanted. It was a really enjoyable buying experience, and I feel confident I made a good decision - very much helped by the knowledgeable Reading team and their ability to guide me through a comparison process that I was quite unfamiliar with. Thank you!