I dealt with Gareth in the Reading store. He was obviously very knowledgeable but offered expertise at an appropriate level for me as I’m certainly no expert myself! I felt happy to trust his advice and so glad I did- I’m delighted with my purchase. The level of customer service was exemplary, I was kept informed at every stage of the ordering process and delivery was prompt. I can thoroughly recommend Audio T.

Service OK under difficulties.,

The service i received from Gareth at Audio-T (Reading) was absolutely first class.

Excellent service from Audio T as always!! Available for collect on time!

Audio T Reading were Ace. ,

Thoughtful, friendly, helpful and going the extra mile to resolve and then achieve better delivery schedules than manufacturers intially indicated..

Gareth at the Reading branch was an absolute pleasure to deal with. During the second lockdown all dealings were by telephone and he could not have been more personable, knowledgeable and efficient. He was courteous and did exactly what he said he would do bang on time. Highly recommended.

Gareth in Reading branch gave us the best service ever...so helpful, even with things being different with Covid restrictions ...( prior to lockdown )..he gave us so much time and assistance..going beyond just providing us with what we needed. Highly recommend audio T..

Unbelievable service. Helpful and reliable advice. Thank you.

Gareth & the team have been really fantastic with their advice and service when providing a new music server. With a few tweaks to cabling and the servicing of the turntable, this has made for a great new sound.

Great service.Friendly and knowledgable owners.

First class service. Very helpful. Will buy from again .

The guys took the time to get the kit I was interested in from another store and took whatever time I asked to allow me to listen to my sample tracks. They happily recommended alternatives to allow me to get a sense of what delighted me. I happily made a purchase after a couple of hours in their demo room. Thanks guys - would be very happy to return in future!!

Great service as always from all the guys at Reading, nothing seems to be too much trouble and they have an incredible enthusiasm for the equipment and the music.

Gareth at Reading was real great with steering my nicely through adding a NA NAP250-DR power amp and Wireworld block. Even if you audition in-store, you can never really tell exactly how things will perform in you’re own listening environment, although in my many years experience of Naim it never proves disappointing when upgrading as they suggest. He provided me with the confidence to increase my system investment by 50% more just for the power section, adding this to a Nova / Core / Spendor A4 combo. Enough confidence to change course from ex-demo to new. I needn’t have worried as it now sounds much more ‘grown up’, much better across dynamic ranges, tighter, more open etc... Ps. Sorted and issue with a missing PL Lite and in the process of looking at a slight blemish on the top RHS corner of front panel but there has been no hesitation in all this

The service was excellent, very focussed . I ended up with sound I wanted and cut box count

Very happy with my new speakers, stands and audio Streamer. I was given great advise and assistance through out the transaction and will definitely be going back for future goodies.

I received exceptional support from Simon Walker and the team at AudioT Reading. Selecting the appropriate system for the specific room felt much closer to being mentored than being sold to. The Audio Note system is so detailed, seeking out what was recorded well. It is like discovering my vinyl collection all over again. Five stars are simply not enough !

Hugely knowledgeable, experienced and appropriately opinionated - just what you need when splashing the cash so as to not cockup your hard earned spending decisions.

Good guidance and advice for a walk-in. Recommendation to upgrade to the larger amp was wise. Let me audition without booking too, which was nice as they had a booking due in at roughly the time I was there.

I was looking for a complete new system, including multi-room. The entire team in Reading were very good at knowledgeably steering me through a number of options, and patiently allowing me to compare and contrast a multitude of permutations. Simon was good at knowing when to push me towards a decision (otherwise I'd probably still be there making comparisons!). I'm delighted with the system I've ended up with - more expensive than I perhaps intended at the start, but I never felt under any pressure to do anything other than buy what I wanted. It was a really enjoyable buying experience, and I feel confident I made a good decision - very much helped by the knowledgeable Reading team and their ability to guide me through a comparison process that I was quite unfamiliar with. Thank you!

Helpful and patient staff demonstrated the Brio amp with a few different speakers, and a range of my own CDs and vinyl albums, but I was unable to find the sound I was looking for. However they let me take the amp home for the weekend to try with my own speakers and it was a good match, so thanks to them I'm now a happy bunny.

The sales assistant had no hesitation in recommending the Rega deck as a replacement for my NAD 5120. We had one amusing moment when the salesman tried to sell me some interconnects before remembering they are already included and captive on the Rega. We chuckled over that one. Very knowledgeable staff who are very friendly and customer focussed.

Great service

If you plan to spend some serious money on hi-fi components, it pays to seek out a retailer with a wide range of quality products that they are happy to demonstrate, in ideal surroundings, backed up by expert knowledge and advice that is in your best interests as a customer. Audio T in Reading fully meet this requirement, with friendly, knowledgeable and patient assistance from Simon and Gareth. You won't be pressured into buying something that you can't afford or that isn't quite what you had in mind, but you might well be surprised to find that your budget will stretch to something more capable or more exciting than you had imagined possible. Highly recommended!

Even though my purchase was miniscule, great service, very quick with the order.

The level of knowledge and experience of the staff was impressive. Couldn't fault them. Would strongly recommend AudioT to anyone.

Very good service - happy to recommend

Very helpful service, great technical advice and information plus a great taste in music.

Nice people to do business with.

Always great service and most importantly great advice! I will continue to go back when I need something else and would recommend to anyone who needs a piece of hi-fi equipment!

Great team, happy to take time out for a Stereo newbie, I never felt any pressure to buy, would without doubt recommend these guys. Thanks Reading Audio T team.

I came to Audio T after being treated dismissively (I think based on my age and appearance) by another local HiFi retailer. That was around 9 -10 years ago. In the intervening years what has kept me coming back, is a foundation of honesty, integrity and trust. I have always been treated impeccably by Simon and the team. They have always given me great advice and guidance based on my tastes and preferences, whilst being mindful of budget constraints where appropriate. Despite the occasional protests of my wife, I hope to be a customer for another 10 years and beyond.

the guys in reading store are very helpful and have time to show and explain all you need with no heavy sales tactics would recommend a visit to that store

Sometimes you can feel pressured to buy a particular make or model of turntable or CD player etc. With Audio-T, while they will make a suggestion, there's no pressure. The staff at Audio-T allow the customer to make their own decisions. While there may not be the range of equipment that there are in larger chains, you get the feeling that they have selected the manufacturers on the basis of the quality of their products.

I had a great loudspeaker demonstration by Marc and I can't fault the friendly and efficient service from Audio T Reading. I am very pleased with my purchase and would definately shop there again.

Audio T provided a great service without being pushy. Gave us good sensible advice in an environment that was very comfortable.

I first used AudioT in 2013 and they could not have been more helpful. Simon and Mark were patient, helpful and very, as it turns out, accurate in their advice. No pressure whatsoever, just advice and it seems, endless knowledge.

Amazing service. I phoned in the morning and 1 hour later I was having 2 sets of speakers demoed. The staff couldn't have been more helpful and I even got a nice cup of tea. Audio T have served me well for nearly 15 years now, highly recommended.

Got good friendly service and was pleased with my purchase

Very nice team, extreme knowledge, these guys have a black belt in all things HI Fi. And great service too

First class company: excellent customer service and great products. Highly recommended.

Excellent. Fast and efficient.

Good advice over the phone, however not very communicative when I collected from the shop. Need to show a bit more interest in customers

Have used AT for many years and bought our original Naim units there. Always good, professional service and expert advice available with no sales pressure

My Mission Cyrus DAD3 Q finally gave up the ghost just before Christmas. I called Audio T in Reading and they gave me great advice on the possible CD players to consider and guided me to the Naim. Their description of the sound quality it would deliver proved to be completely accurate and I am delighted

I was unable to use the Phonostage due to my Naim SuperUniti system not working properly so I decided to return the Phonostage to Audio T in Reading (where I purchased it as my Christmas present), immediately after Christmas. My Christmas present would have to be the repair costs for my Naim system instead! I was initially disappointed to be told that a refund would not be possible. Having purchased all of my HiFi equipment from Audio T (initially Camberley and then Basingstoke branches before they closed) I was unhappy with this and eventually the dealer relented and refunded the purchase. My point is I don't think Audio T should treat existing and hopefully valued customers in this way!

They listened to my needs and matched them to a suitable range of products. also, they were polite, helpful and knowledgeable.

Dealer was helpful and knowledgeable, service is excellent

Excellent service, expert advice - as always from the Reading branch.