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Welcome to Audio T Online store

Our online team deals with all your orders through our web site, and can help with any query relating to an order or any other question you wish to ask.

All of our online orders are dispatched via our physical stores so that you can receive the best level of service possible including expert after-sales advice.

 

 

Meet the team

Brad - Media & Online Manager - Joined Audio T in 2019
Experience: I'm a massive nerd for audio and have a passion for music and film. I have a degree in Audio Engineering and prior to Audio T spent 11 years working as a Pro Audio Manager for a leading Music retailer.

Favourite Genre: I've got a rather eclectic taste in music and will listen to most things, but I love Punk and Ska, with favourite bands being NOFX and Rancid.

 

Mark - joined Audio T in 1999
First job: Service/Sales at Hampshire Audio
First System: Fidelity Record Player!
Current System: Panasonic OLED TV/Sony Projector/4k Bluray Player, Denon AVR-X3500 AV amp, Neat Acoustics Centre speaker,REL Subwoofers, Linn LP12 with Dynavector 10X5, Kudos X3 speakers, Raspberry Pi2 Media Streamer and Amazon Fire TV.
Favourite Music: Everything from Death Metal to Americana!
Favourite Movies: Most Sci-Fi & Action Films

What our customers say

  • Outstanding service. Brad was informative, and emailed me to suggest a suitable delivery date. RP2 was well packaged.
    Albert Williams - 12th February 2021
  • What a service - I bought them from Audio T in Bristol - and they literally drove a 400 mile round trip to ensure they arrived safely rather than sending a courier ,
    Simon - 11th February 2021
  • Fantastic customer service when I had a problem with my new amp, a lot of other companies could learn from the way Audio-T approach supporting their customers. I had no hesitation on recommending Audio-T to a friend who also purchased an amp
    Norman Dave - 10th February 2021
  • Very quick delivery and really pleased with the items
    Shaw P - 10th February 2021
  • This Sonos Beam was ordered for my son on the Black Friday deal for his Xmas present. Unfortunately it was delayed until 3rd January through no fault of Audio T. However communication and updates were great explaining the situation and the deal price was still honoured.
    S Wicks - 9th February 2021
  • Very helpful and courteous assistance from Brad to resolve a problem when using Click and Collect for an item on the website. Excellent and speedy service to then have the item couriered directly to me.,
    Paul K - 8th February 2021
  • Great service, prompt delivery and good communication, thank you, I will certainly be coming back!
    Woolridge M - 5th February 2021
  • Given the current circumstances I wanted to support a local shop and the service was excellent. The item arrived as advertised and in good condition. I will definitely be shopping at Audio T again.,
    Rudge P - 4th February 2021
  • Very tough to sell hifi equipment during lockdown when everything is done over the phone but the staff at Audio T gave me lost of advice on several occasions and were always friendly and and clearly very knowledgeable!
    Williams P - 4th February 2021
  • Delivered very quickly with excellent information on its arrival. Fantastic price on a first class product. Will be back.
    Murdoch J - 3rd February 2021
  • Great service, very quick delivery.
    Dave - 29th January 2021
  • Super quick delivery. Great service. Thank you.
    Kathrin - 27th January 2021
  • Excellent service
    Harris S - 26th January 2021
  • I had never used this company before but found them to be very helpful and professional in handling all the questions and problems I had.,
    Thorn D - 22nd January 2021
  • Ordered online and got fantastic service from Brad in Portsmouth.
    Avschmo - 19th January 2021
  • great service guys, thank you
    Ian H - 18th January 2021
  • One of the few audio specialists with the product I wanted in-stock and at a decent price. Product also arrived promptly.,
    Elliott M - 18th January 2021
  • The last time I bought something from Audio-T was Feb 1972 - a Sugden A21 amplifier for £50. I was a young man then and not bothered about going to Oxford St to buy it. This time, because of lockdown etc, I used the internet to order the kit. Everything went smoothly. The kit arrived on time and it's been as good as I expected it to be.,,,,
    Allier R - 18th January 2021
  • Very knowledgeable and helpful. Ordered on a Tuesday delivered Thursday of the same week. Excellent service!
    Grunshaw S - 18th January 2021
  • Very good company, fast delivery, great price and good advice.
    Wardy P - 18th January 2021
  • Good technical advice when I called up...products delivered promptly
    Tilley J - 18th January 2021
  • My local Audio T very helpful and knowledgeable. They helped me decide on my Home cinema system and my next step will be further upgrades with custom install.
    El Semm - 17th January 2021
  • Very good service. Can't fault Audio T would definitely use them again.
    Keith L - 17th January 2021
  • Excellent service.Quick delivery,very well packaged.
    Mcguire M - 16th January 2021
  • Product delivered as ordered and well within advised lead time.
    Shane - 16th January 2021
  • Excellent fast efficient service! Thanks!
    Bramall I - 16th January 2021
  • Spoke to Gareth, very helpful and prompt efficient service.
    Hyde A - 15th January 2021
  • Helpful service and quick delivery
    Rolfe P - 15th January 2021
  • I have made purchases from Audio T and also called upon them for technical advice and consultancy. In all instances I have found their sales and support services to be exemplary and I would have no hesitation in recommending them to anyone with an interest in audio/visual components.
    Sam Gascoyne - 26th October 2020
  • Delivery delay as not sent out when promised and day wasted waiting. Chris took over and goods then received properly. Would this still use AudioT. This after manufacturer delay which I had to chase up also.
    Wharfe C - 9th October 2020
  • Approachable and knowledgable staff, big up the Swansea Crew.
    Mr Pack, Port Talbot - 17th January 2020
  • Ordered online. Superb customer service, great communication, kept informed of how and when the items would be delivered. No problem recommending Audio T.
    Mr Pearmain, Harlow - 31st December 2019
  • Efficient and friendly service from the staff at AudioT Swindon. After sales advice was very good and they sorted out my questions for the manufacturer quickly and completely. Only thing is that the status of dispatch and delivery could be better, but when I enquired, the full status was provided.
    Mr Grant, Sandhurst - 27th December 2019
  • First rate service - answered all my queries promptly and then kindly fitted the non-standard stylus to the Rega P2 tone arm for me before despatch, and advised on stylus pressure gauge and appropriate setting
    Mr Gwinnell, London - 3rd November 2019
  • Great people to work with. Interested and quick to deliver. I bought the product which didn’t work for me through media hype - not their fault.
    Mr Cooper, Derby - 7th October 2019
  • Great service, knowledgeable and not pushy.
    Mr Evans, Brentwood - 30th September 2019
  • My second purchase from Audio T and doubtless, it won't be the last. Staff are always helpful , informative and friendly over the phone. Highly recommended by this customer!
    Ms Hitchins, Penzance - 29th September 2019
  • Reliable, best prices and knowledgeable. I will definitely buy from them again
    Mr Markey, Alton - 23rd September 2019
  • I have just upgraded my whole hifi with Audio T. The service and advice received has been first class and all the recommended products the Rega Elex-R, Apollo R, Planar 3, Arcam Phono Stage, Neat Acoustic Motive SX1 and all the cables and performing brilliantly. The system has bought new listening joy to my substantial existing vinyl and CD collection and has resulted in me hunting down some brilliant new bands on vinyl. As the system runs in the listening experience just gets better and better. I can’t thank the team at Audio T in Cheltenham enough, true 5 star service.
    Mr Salter, Oxford - 29th August 2019
  • Excellent, professional fast service. Cannot fault. Thank you
    Mr Hartland, Llanelli - 23rd August 2019
  • Easy online purchase and delivered as promised.
    Mr Robinson, Lancaster - 9th August 2019
  • Had a problem with the CD player. Was replaced very quickly and efficiently. Thanks.
    Mr Jowett, Clevedon - 26th July 2019
  • Perfect, fast well priced, easy transaction
    Mr Crisp, Aylesbury - 12th July 2019
  • My first time using this supplier online. I wanted to chose a local (NE England) supplier. Their advice and service was excellent.
    Mr Albert, Kendal - 23rd May 2019
  • Excellent service. I received emails from a real person letting me know that my order had been dispatched , and my order arrived as expected
    Mr Potter, Usk - 17th February 2019
  • Exemplary product, order process and delivery. Entirely trouble free and recommended.
    Mr James, Newark - 28th January 2019
  • Great service you can rely on. Thanks
    Mr Bates, Hoddesdon - 2nd December 2018
  • Sent me the wrong product, then refused to replace it until they'd received the original item back, and inspected it, effectively accusing me of lying when it was completely their fault. Would not purchase from them again for this lack of any customer care.
    Mr Warwick, Aberdeen - 22nd November 2018
  • Great service, I got the product next day, earlier than expected
    Mr Smith, Colchester - 18th November 2018
  • very happy with speed of delivery and no issues to report
    Mr Lythgoe, Waterlooville - 15th November 2018
  • Call us on 02392 663604

    Opening Hours

    Monday09:00-17:00
    Tuesday09:00-17:00
    Wednesday09:00-17:00
    Thursday09:00-17:00
    Friday09:00-17:00
    Saturday09:00-17:00
    SundayClosed

    Where to find us

    29 LONDON ROAD NORTH END

    PORTSMOUTH

    PO2 OBH

    onlinestore@audio-t.co.uk

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