portsmouth-audio-t-store-testimonials
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Portsmouth_store_testimonials

"I had read dozens and dozens of reviews on Sonos and their products, so had a fairly good idea of how they worked, however, having only heard a Play:1 in a large "warehouse" of a well known electrical store, I was not convinced of the sound quality. Audio T have a good set-up that allowed me to judge the sound far better, the staff have a great knowledge of the product and are more than helpful. I could not have been happier with the knowledge, friendliness and advice from the guys, I will definitely return in the future if I "need" to buy further additions to my system!! I can't honestly praise the guys in Portsmouth enough, really helped me out with making a decision, especially on what Sonos unit would work best in my home."
Mr Lynch, Portsmouth?

 


"Best shopping experience ever. All staff passionate and professional providing best service there is. Even though I did not know anything about audio systems the first time I walked into the shop, I couldn't be happier with the choice I made. Thank you guys.
Mr Glita, Southsea

"What can I say, Audio - t Portsmouth.......... Helpful and friendly. Always full of useful information and advice. It's why ive returned there so many times. First class store." 
Mr Dean, Waterlooville.

"I visited your Portsmouth branch many times and would like to say James the sales person is very polite and helpful. Nothing is too much trouble for him and he is very knowledgeable. He is a credit to Audio T. The Portsmouth branch team are very professional and a pleasure to talk to about hi-fi."
Mr Shipp, Portsmouth

"The purchase of a system from Audio T has proved to be most successful, having now been tested thoroughly with both CD's and LP's, both classical and modern. I had some basic awareness of what I could expect from a modern system, combined with budget constraints, which might have proved unrealistic. The discussions and demonstrations in your studio were most helpful, as was your patience with changes to the equipment set-up to meet my changing perceptions of the sound quality produced. To round off the value of the experience, I have changed the furniture arrangement in the lounge, to more closely replicate your studio layout! Thank you for your comments and advice on the merits of the various equipment options, I was not conscious of any selling pressure, the final cost was within my budget and the performance quality has been very pleasing." 
Mr Cook, Hayling Island

"Popped into Audio T Portsmouth to have a chat about my existing AV system and how I would like to improve the stereo sound - something that I had missed ever since moving into the world of surround sound. I was greeted by Nick, who had excellent knowledge, able to explain the various ways forward. To cut a long story short, I purchased two Naim items, an NDX and a Supernait 2, my ears have revisited many albums that I thought I knew inside out, however I keep hearing many new layers and nuances to the music. After many years of searching I've finally found a dealer who listens, understands and able to sensibly advise. Many many thanks!"
Mr Saunders, Eastleigh

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Excellent service advising me on exactly what I needed and wanted and not just what they wanted to sell me. Gave me plenty of space and time to consider the options and friendly and efficient whilst taking payment."
Mr Clarke, Portsmouth

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Just a quick note to say thank you for the excellent demos and the subsequent excellent customer service and banter. All is warming up nicely. Still wireless at present but install of cat 6 will be complete by next week. Naim's advice for the tuner input was spot on. Thanks again for going the extra mile a pleasure as always."
Mr Kelly, Portsmouth

Audio T Portsmouth have a great set of guys running the place, friendly, informative, certainly no pushy sales people here. Whether you want a basic music system, or a high end audiophile hi-fi system, this is the place to go!"
Mr Turnbull, Hampshire

"Just a quick note to say thank you for the excellent demos and the subsequent excellent customer service and banter. All is warming up nicely. Still wireless at present but install of cat 6 will be complete by next week. Naim's advice for the tuner input was spot on. Thanks again for going the extra mile a pleasure as always."
Mr Kelly, Portsmouth

Staff were very helpful and knowledgeable. They were even prepared to come to my house to solder my cables correctly for my sub woofer speaker package as I had already buried my cables underfloor before deciding in a Naim system."
 
Mr Humphreys, Waterlooville

"I purchased a Pioneer Blu Ray / 3D player from the Portsmouth branch recently. Nick and the guys were friendly, welcoming and professional. Their knowledge, advice and guidance regarding the product was second to none. I have shopped at Audio T before and will happily shop at the branch again." 
Mr Fulstow, Cosham

"I would like to say a massive thank you for all of your help regarding my M&k sub and pioneer amp which is now all repaired. As you know I have bought all my AV system and M&K speakers from your shop/Portsmouth branch over the years, I have always highly recommended to contact Nick and staff to anyone who has asked me about purchasing any AV equipment over the years. All the people I have recommended to you and have purchased equipment have all said they have been very happy with your service. Your knowledge and customer service is excellent and very helpful at all times. Once Again a massive thank you." 
Dave Campbell, Portsmouth

"I spoke to James on a couple of occasions over the phone and he was very helpful despite there being no guarantee I would become a customer. I decided to visit the Portsmouth store and am very glad I did. James was both extremely helpful and patient and after listening to several pieces of kit (having also listening to other kit elsewhere) I am the proud owner of a fabulous new Rega system. The store is great with a good size auditioning room in which James spend over two hours with me. He was a helpful guide but never pushy, always being keen to hear my opinion before commenting back. Excellent. I also benefited from a great installation service. Although there are Hi-Fi stores much nearer to where I live and a wealth of on-line suppliers, I would not now consider going elsewhere. Thank you very much, I hope that other customers get to pick you as a result of this testimonial, I do not doubt that they will be very pleased if they do." 
Roger Farthing, Chandlers Ford

"Thanks for your good service: the Naim / B&W kit is installed, set up and sounds terrific. It was a major expense for me (although I realise that many enthusiasts spend much more than I did), but I am very happy with what I've got." 
Simon, Portsmouth
 
"Very many thanks for all you have done in improving my old Revolver 1980's turntable. I am really delighted. It sounds absolutely fantastic."
Mr Flatley, Portsmouth

"Just wanted to thank you very much again for the excellent update that you patiently worked on for my existing Hi Fi system. New KEF speakers, stands, ir DAC and all new cabling.All brilliant! Needless to say, I will have no hesitation in recommending you to anyone looking for quality products and excellent customer service."
Mr Waller, Portsmouth
 

"I have recently had the pleasure of being attended by James. From our initial phone conversation to conclusion he has been extremely professional and knowledgeable. I felt I was a customer and treated accordingly rather than a hindrance (which is all too common nowadays). All in all I came away with an extremely positive impression of James and would not hesitate to recommend him to others."
Mr Kinch, Portsmouth

"Just to say that it arrived-beautifully wrapped-without any problems this morning, and I can't wait to plug it in. Thanks for such efficient and helpful service"
Mr Chambers, Portsmouth

"I just wanted to thank you for your great customer service and advice. We are extremely happy with the speakers, stands and cables and will very happily recommend you to our friends."
Mr Pope, Chichester

"I want you to know that I appreciate all the help and advice that has been given to me both in making my purchases and in the support provided to me when I have receivd the goods. It is often that stores get complaints but I felt that your staff needed a big thank you for the help they have given to me."
Mr Barnett, Portsmouth

"I just thought I should drop you guys some good feedback. You have always helped me with any questions i've had about hi-fi in a professional polite manner. I just think this is just excellent service from all of you there Nick, James, Joe and Ryan, and I think you all need congratulating on your high levels of knowledge and highly skillful service. I have posted my experience with you guys on several forums too, as the word needs to be spread on how good the Portsmouth store is."
Mr G Cassap, Portsmouth

“It is so welcoming in the modern day of "guarentee salesmen" or "box shifting retailers" that the specialist audio shop, especially Portsmouth branch, actually do care and provide excellent service.”
Mr Kelly, Portsmouth

"I would just like it to be known how grateful and impressed I was with my recent hi-fi upgrade from your Portsmouth branch. Your staff (Nick and Joe) provided outstanding service and installation of Naim audio's flagship equipment. Their knowledge, kindness and professionlism was exemplary. I will certainly be returning for my next purchase."
Mr Deadman, Portsmouth

“Thank you very much for the excellent service you provided, posted on the What Hi-Fi? Sound and Vision forum that your service was of the highest order. Why people would buy without audition is beyond me and it just goes to show that What Hi-Fi? recommends are not always gospel! Listen and judge for yourself.”
Mr Wood, Portsmouth